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MEDIATION
-A way of resolving disputes
between two or more parties
with concrete effects.
CHARACTERISTICS/
QUALITIES ESSENTIAL TO GOOD
MEDIATOR
ï‚¢Mediators have to be impartial to
establish trust among parties in
conflict.
ï‚¢Mediators should be flexible and
creative.
ï‚¢They should be nonjudgmental
and understanding.
ï‚¢They should know how to
reframe situations and
broaden perspective.
ï‚¢Mediators should be good at
analysis.
ï‚¢Mediator should be
trustworthy and optimistic.
ï‚¢Mediators should anticipate
positive outcome and influence
adversaries with a hope.
ï‚¢Mediator should show regard and
concern for the parties in conflict.
END.
Thanks! Godbless!
Ringgit Espiritu Aguilar

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