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Medical Assistant Exstended Resume 2015
- 1. SEBASTIAN J. ANN Cell: (206) 841-8508 sebastianann485@ymail.com MEDICAL ASSISTANT, IC60532684 MEDICAL ASSISTANT PHLEBOTOMIST, MAPC.PC.60568603 Certified Nursing Assistant.NC10025859 Patient-centered professional, offering flexible, efficient experience over 10 years in various areas of the medical field; such as Certified Nursing Assistant, Resident Aide, Phlebotomist / Lab Support, Nutrition paired with an extensive customer service history. EDUCATION, LICENSURE & CERTIFICATIONS Medical Assistant DiplomaEverest College Renton, WA Graduated 2015 Phlebotomy Certification TrainingSeattle Vocational Institute Seattle, WA Renewed 2008 Certified Nursing Assistant: NC10025859 ASCP BOC Phlebotomy Skills and Education ASCP PBT Phlebotomy Technician: 35561 CPR, AED and Basic First Aid 7 Plus hrs. Aids, OSHA, HIPPA Training Dementia, Mental Health Specialty Training Modified Fundamentals of Care Giving Valid Washington State Drivers License PROFESSIONAL WORK AND ACHIEVEMENTS AND ACCOMPLISHMENTS Medical Assistant Roomed patients and measured vitals and charted with EMR system daily Preformed urinalysis and updated EMR, in addition to counting and destruction of medication Retrained in blood draws, immunizations, and various needle work Conducted new patient evaluations and assisted in basic medical procedures Faxed prescriptions, physiological referrals and then completed various administrative tasks from patients checking in/out to scheduling and by confirming appointments by phone Teamwork and communication with physicians and front office team Nursing Assistance / Resident Assistant/ Dietary Service / Food & Nutrition Processed, coordinated admissions and discharge documents, worked under supervision Contact precautions, infection control, sanitization of patient rooms, bathrooms, examination rooms Collections of specimens, such as urine, feces, sputum for output monitoring, unit and laboratory testing Monitored patients medications, food intake, dietary problem with daily charting and informed physicians as necessary Used medical equipment on a daily basis, such as EKGs, blood pressure and blander scans Providing accurate and thorough reporting of confidential information Monitored patients with addiction issues and problems within a treatment center Managed wide variety of basic functions, including sterilizing equipment and work stations, and transporting of patients Customer Service Front desk customer service duties included greeting, proper phone etiquette, registering clients and patients Answered, transferred telephones calls, used computers for confidential patient and laboratory information Conferred with customers about products or services and entered orders Recorded customer interactions or transactions, documented details of inquiries, complaints, or comments, and actions taken Referred unresolved customer grievances to designated department staff for further investigation Phlebotomy & Laboratory Performed 50 or more draws daily, using clean and sterile, syringes, multiple gauged needles and butterfly methods Validated patients identification with orders for laboratory work orders, using proper HIPPA procedures Requisition forms to correctly ID patients and labeled specimens against laboratory orders Properly disposed of all biohazard and contaminated blood and sharps materials, following state and federal policies Retrieved and archived laboratory specimens; promptly centrifuged blood samples and performed pouring off for testing Communicated with physicians and unit nurses when tests were completed or needed add on test or cancellations Worked Tube Station area, accessioning all incoming samples; answered telephones, looked up test results EMPLOYMENT HISTORY AND VOLUNTEER SERVICES Womens AdvocateCatholic Community Services Seattle, WA 12/2014-Present Front desk customer service and monitoring of incoming residents and visitors, directing help to needed resources and shelters Assisting residents with daily living such as cooking and serving of meals, resolving issues and updating staff written log book Medical Assistant Extern (206 hours) Seattle Pain Center Renton, WA 12/2014-01/2015
- 2. Roomed patients, measured vitals and charting using the EMR system; Performed urinalysis and reported test results to the physicians. Maintained proper HIPPA procedures by shredding sensitive and private information. Confirming patient ID and DOB Faxing of prescriptions and outside Doctor Referrals, test, charts and procedures. Resident Aide ISeattle Indian Health Board, Thunderbird Treatment CenterSeattle, WA 09/2012-09/2014 Front desk customer service duties; Greeting and processing of new incoming admissions and discharging of patients. Checking in patient belongings and lock up as well as orientations and tours of the property grounds. Monitoring and charting patients taking scheduled medications and reporting health issues to assigned counselors. Understanding when to make 911 calls and following correct protocols and reporting to on call Nurses and physicians. Setting up transportation for appointments and outings. Daily staff logging for each shift Kitchen staff support of food preparations and serving, updated staff to special patient dietary needs. Office & Customer Service Volunteer Support Insurance Agency Seattle, WA 06/2010-12/2013 Front desk customer service and greeting of customers, use of proper phone etiquette Faxing and filing of documents as well as shredding using HIPPA protocol. Dietary Aide & Nutrition Services Queen Anne Health CareSeattle, WA 02/2012-02/2012 Use of good customer service when delivering of meals and snacks, Daily food preparation and labeling and dating. Tray line service and preparation for meals to be delivered to residents, and performing of clean up duties. Certified Nursing Assistant, Home & Mental Healthcare Provider COPESSeattle, WA 12/2010-01/2012 Assisting with daily living needs such as medications, bathing and meal preparations and transportation companion. Healthcare Technician/Phlebotomist & Laboratory Support Veterans Affairs HospitalSeattle, WA 06/2007-06/2010 Performed 50 or more draws daily, using clean and sterile, syringes, multiple gauged needles and butterfly methods Validated patients identification with orders for laboratory work orders, using proper HIPPA procedures Requisition forms to correctly ID patients and labeled specimens against laboratory orders Retrieved and archived laboratory specimens; promptly centrifuged blood samples and performed pouring off for testing Communicated with physicians and unit nurses when tests were completed or needed add on test or cancellations Nursing Hospital AssistantInpatient Psych Unit UW Medical CenterSeattle, WA 06/2006-12/2007 Assisting new incoming admits with belongs and medication logging, daily vitals and charting. Collecting of specimens for laboratory testing and results. Working together with the nursing staff performing and assisting patient procedures when needed. Assisting in daily living needs such as bathing, dressing and assisting with feeding if needed. Customer service and phone etiquette and unit tours and patient walks within and outside of hospital. Residential Group Home CounselorCommunity House Mental Health Services CenterSeattle, WA 04/2005 -12/2006 Assisting residents living with drug and alcohol issues as well as mental health and homeless while assisting residents transitioning into permanent housing and other community programs. Monitoring and charting of residents daily scheduled medications. Food preparations and kitchen support, laundry services and transportation needs and appointments. Phlebotomist/Laboratory SupportSwedish Providence Medical Center/Cherry Hill CampusSeattle, WA 09/2000-12/2005 Providing blood draw within the hospital units as well as floating to the primary Clinics within the Jefferson Tower. Following all protocol as well as HIPPA and OSHA guidelines and patient privacy regulations. Operations of the Jefferson tower outpatient laboratory performing and fulfilling all doctors orders such as blood draws. Blood glucose and monitoring for expectant mothers, timed blood draws, blood time coagulant testing. Urine drug screen collection for outside employment. Collection and handling of other bodily fluids such as sputum, feces and collection of live male germ fluid for sperm analysis testing. Phlebotomist/Laboratory Support Puget sound Blood Center Seattle, WA 06/1999-09/2000 As a Technician I my duties included front desk registration of new and regular incoming donors. Monitoring donors after they have given blood, performing vitals and charting as needed; as well as cookies and juice. Performing blood draw for donation purposes as well as therapeutic reasons and needs, such as upcoming surgeries and blood issues.
- 3. Performed screens for potential donors before allowing them to give blood to be sure I was providing a safe and healthy blood draw experience for the donor patient. Other duties included stocking of laboratory supplies, keeping the laboratory need and clean at all times. Preforming STAT blood draws when paged by main laboratory. Certified Nursing Assistant & Patient ServicesVirginia Mason Medical CenterSeattle, WA 08/1997-07/1999 Managed wide variety of basic functions, including sterilizing equipment and work stations, and transporting of patients. Collections of specimens, such as urine, feces, sputum for output monitoring, unit and laboratory testing. Assisting in procedures such as after care for stent placement. Used medical equipment on a daily basis, such as EKGs, blood pressure and blander scans and daily blood sugar glucose testing. Processed, coordinated admissions and discharge documents while working close to the unit nurses Phlebotomist/Laboratory Support Harborview medical CenterSeattle, WA 06/1998-03/1999 Worked closely with senior phlebotomist who helped in my training and fine tuning Performed Morning blood draws on the hospital units as well as outpatient blood draw. Followed HIPPA and OSHA guidelines when it came to patient privacy and information. Followed the protocol in patient specimen labeling and the delivering of specimens back to the laboratory.