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Mg project finalization form glenn vickers(2)

C
Chris Corrado

Glenn Vickers from the Boys & Girls Club of Manassas completed a project to increase membership from the Georgetown South community. The project goal was to enroll 12 new children by February 2010, which was met. Objectives like creating bilingual materials and partnerships were also achieved. The project had positive impacts like training staff, educating the community, and bringing new energy from members. Vickers continues working to improve as a leader through goals, listening to others, and focusing on the member experience.

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Management - Advanced Leadership Program Phase III: Project Finalization Form Please complete this form and return by email to ccorrado@bgca.org and aayala@bgca.org on or before March 8, 2010. Participants Name: Glenn Vickers II Organization name: Boys & Girls Club of Manassas Region: Boys & Girls Club Greater Washington Date and location of the Management Advanced Leadership Program: December 7 9, 2010 1. Project Title: Serving Those That Need Us Most Recruiting Georgetown South Community 2. Project Goal Statement: To increase Club membership of Georgetown South residents by enrolling 12 children from that community by February 28th 2010 3. Was the project goal met? Yes Comments: Its our daily mission to tell the world about this wonderful place we call a CLUB. I am still amazed in the number of people that didnt even know we existed right in their back yard. As long as we package our information properly for the community and follow through with our promises, our work will continue on for years to come. This is why this project is so important to me.
4. Project Objectives: (List objectives only, Not the RASI form) Objectives Met Not Met If not met, why? 1. Structure facility usage to reflect YES communities needs. 2. Create age appropriate schedules to organize YES the club by Day Care, Membership and Athletics. 3. Create a bilingual identity by way of 1) flyer YES 2) phone extension 3) staffing 4. Build a partnership with 3 networks of YES professionals or community enthusiast that directly influence change in the Hispanic community in and around Georgetown South. 5. What were the major accomplishments and successes of your project? Training new staff and watching how quickly they bought into the greater good of what the Club is all about. I prefer to explain the big picture to my staff, so they understand that what I ask is of substance and purpose. Once they clearly understood this project, their efforts tripled our efforts. 6. If applicable, what were some of your challenges meeting the project goal and objectives? How did you overcome some of those challenges? Day to day operations will continue to be the challenge. However, those same challenges are the reason why our profession is so rewarding. Between extreme weather, parent issues or facility damages, there will always be hurdles. Keeping my objective visible daily helped keep me on target to complete my task. Visual aids in a prominent locations helped. 7. What impact did your project have on Club members? The additional structure of programs and consistency in programs/staff in my observation has forced our members to reach for more within themselves. Looking forward to planned events brings excitement to a facility that should always be there. Also, the new members that are registering to our club daily have brought new faces, energy and personalities to the already diverse Club population.
8. What impact did your project have on the organization? My project impacted our organization by clearly educating our community of what we do and our mission. Our mission should be at the forefront of our operations, especially when grooming new partnerships. New Club supporters need to believe our conviction and feel the emotional story we paint when explaining our purpose. 9. Leading Self: What personal changes have you made based on the 360 feedback you received at this program that resulted in making you a better leader? a. What are you doing more of: Slowing myself down and allowing my staff enough time to execute the plans that were given to them. Coming into this position is October; I see all of the potential of my Club and what we should be to our children. Ive managed large facilities and off-sites for years. However, I remind myself that it took time to get everything on track for those sites. b. What are you doing less of: By evaluating all of the staffs goals and daily output, I am doing less programmatic development. Im focusing more of my time strategically planning for the business of the Club. However Im still a true believer that without a strong program base, I am only doing us a disservice asking for community help if you dont follow through. If my branch can not deliver the services we promise, how I can develop our financial outlook. c. What are you continuing: I continue to work everyday with a sense of urgency and purpose. In addition, I stay grounded by always being able to PLAY. We are in youth development careers for a reason. I will not forget why and thats the reason why I choose to smile every day. By working with Georgetown South and spending time within that community we serve, I will not stray far away from there needs. d. What do you still need to work on? I want to become an real expert in the Boys & Girls Club movement. We have a tendency to get caught up in the business of running a Club. Id like to stay on task and complete more of the online Boys & Girls Club professional training and attend conferences to better equip myself with a large degree of Boys & Girls Club knowledge. In addition to my basic knowledge, I still need to SLOW DOWN just a bit.
10. Leading Self: Share a specific example of how the changes you made in yourself had a positive effect on you and others: Since my training back in December Ive been very conscious in taking the time to write out my goals and have them clearly labeled to others. I made the investment in purchasing small white boards throughout my Club. When I start a campaign, I now provide a visual for the rest of the team to see. A daily assessment of my daily output towards my goal determines to me if I had a productive day. 11. Leading Others: How have you become more of a transformational leader? Ive always used the perspectives of a cautious parent or the nervousness of a childs 1st tour of our Club. When I ask certain things from my staff, especially dealing with the Member Experience, transforming their mindset into the groups I mentioned before is key. After going through this training, Im much more deliberate in conveying the emotional buy in that I need from everyone. So when recruiting in a area where we dont have our trust yet, placing themselves in this communities shoes tells a important story of how we service them. 12. How have you implemented GRPI? How did you make sure your team understood the GOALS, ROLES, PROCESS and Interpersonal Relationships? Without being too technical, I have used most if not all of the grids that were given to us for this training. By using those very simple handouts, there is no mis-interruption. Having everything in writing keeps a very clean checks and balance for employee reviews. 13. Team Engagement: How did you involve others in achieving the project goals and objectives? I kept everyones responsibilities very simple. All of my staff has a vested interest to the success of their programs. The point that has been reinforced is that the success of one program is the success of all. My project revolved around the active recruitment of Georgetown South, without quality programs there cant be recruitment without retention. They understand that now and they are working daily to ensure we are...creating a positive place for kids.
14. Other comments about your learning experience: Taking the time to sit down without distraction is important to setting goals. My strategic planning can not take place without making self time a priority. Ive accomplished a lot and Im looking forward to doing more using the tools that were given to me. Additional Accomplishments: 1 By Youth: April 24th 2010 - Direct partnership serving the community of Georgetown South. - They translated our material (see below). - Our Teens are now involved in community service to clean up their community (see left).
1 By Youth: April 24th 2010 - Spanish flyers and newsletters have reached every resident in Georgetown South (see left). - New bilingual staff is fielding every call to effectively communicate with this population.
Hispanic Housing Counsel of Virginia: March 15th 2010 - Teaching financial intelligence to this community. - Providing one on one counseling to our Hispanic community. - Serving those that need us most. http://www.hcva.org/
Leadership Endorsement: The signatures below indicate the Project has met expectations and is considered complete: Participant Participant Name: Glenn Vickers II Organization Name: Boys & Girls Club of Greater Washington Club Name, if applicable: Boys & Girls Club of Manassas Participant Phone: (703) 365 2582 ext. 224 Participant Email: gvickers&bgcgw.org Participant Signature: ____________________________________________________ Supervisor Supervisor Name: April Chervenka Supervisor Phone: (703) 365 2582 ext. Supervisor Email: achervenka@bgcgw.org Supervisor Signature: ____________________________________________________ Chief Professional Officers (CPO) * If not the Supervisor CPO Name: ___________________________________________________________ CPO Phone: ___________________________________________________________ CPO Email: ____________________________________________________________ CPO Signature: _________________________________________________________ Date: _________________________________________________________________
Glenn Vickers, Branch Director Carteret Mortgage Boys and Girls Club, Manassas VA RASI Action Plan For Project Objectives Project Goals: To increase Club membership of Georgetown South residents by enrolling 12 children from that community by February 28th 2010 Objective: Structure facility usage to reflect communities needs. Task: Responsible Approval Support Inform Deadlines Move fee based programs Mike Glenn Tyronne and All 12/22 (i.e. times/dates) off of peak Nadia Members member time slots. All Staff Community Research and discuss these Glenn Glenn Community All 12/18 communities programming needs Leaders Directors with specific communities. All Staff Objective: Create age appropriate schedules to organize the club by Day Care, Membership and Athletics. Task: Responsible Approval Support Inform Deadlines Create schedules for each Mike Glenn Tyronne All Directors 2/18 department that maximize the Nadia entire building. Lyllie Confirm building usage with prior Mike Glenn Moe All Directors 1/9 commitments already on the Glenn calendar. Objective: Create a bilingual identity by way of 1) flyer 2) phone extension 3) staffing Task: Responsible Approval Support Inform Deadlines Hire bilingual staff Glenn April Mike All Staff 12/10 (Membership and Teen Director) Change phone system and create a Mike Glenn Phone All Staff 12/18 Spanish voicemail line. Juan Compan All Community y Translate basic membership flyer to Mike Glenn Juan All Staff 1/9 Spanish Teen All Members Director
RASI Action Plan For Project Objectives Lead: Glenn Objective: Build a partnership with 3 networks of professionals or community enthusiast that directly influence change in the Hispanic community in and around Georgetown South. Task: Responsible Approval Support Inform Deadlines Contact community residents in Glenn April All Communities of Week of Jan street teams to educate and recruit. Directors focus 25th Contact Spanish based companies Glenn Glenn n/a All Staff 2/2 and organizations.

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Mg project finalization form glenn vickers(2)

  • 1. Management - Advanced Leadership Program Phase III: Project Finalization Form Please complete this form and return by email to ccorrado@bgca.org and aayala@bgca.org on or before March 8, 2010. Participants Name: Glenn Vickers II Organization name: Boys & Girls Club of Manassas Region: Boys & Girls Club Greater Washington Date and location of the Management Advanced Leadership Program: December 7 9, 2010 1. Project Title: Serving Those That Need Us Most Recruiting Georgetown South Community 2. Project Goal Statement: To increase Club membership of Georgetown South residents by enrolling 12 children from that community by February 28th 2010 3. Was the project goal met? Yes Comments: Its our daily mission to tell the world about this wonderful place we call a CLUB. I am still amazed in the number of people that didnt even know we existed right in their back yard. As long as we package our information properly for the community and follow through with our promises, our work will continue on for years to come. This is why this project is so important to me.
  • 2. 4. Project Objectives: (List objectives only, Not the RASI form) Objectives Met Not Met If not met, why? 1. Structure facility usage to reflect YES communities needs. 2. Create age appropriate schedules to organize YES the club by Day Care, Membership and Athletics. 3. Create a bilingual identity by way of 1) flyer YES 2) phone extension 3) staffing 4. Build a partnership with 3 networks of YES professionals or community enthusiast that directly influence change in the Hispanic community in and around Georgetown South. 5. What were the major accomplishments and successes of your project? Training new staff and watching how quickly they bought into the greater good of what the Club is all about. I prefer to explain the big picture to my staff, so they understand that what I ask is of substance and purpose. Once they clearly understood this project, their efforts tripled our efforts. 6. If applicable, what were some of your challenges meeting the project goal and objectives? How did you overcome some of those challenges? Day to day operations will continue to be the challenge. However, those same challenges are the reason why our profession is so rewarding. Between extreme weather, parent issues or facility damages, there will always be hurdles. Keeping my objective visible daily helped keep me on target to complete my task. Visual aids in a prominent locations helped. 7. What impact did your project have on Club members? The additional structure of programs and consistency in programs/staff in my observation has forced our members to reach for more within themselves. Looking forward to planned events brings excitement to a facility that should always be there. Also, the new members that are registering to our club daily have brought new faces, energy and personalities to the already diverse Club population.
  • 3. 8. What impact did your project have on the organization? My project impacted our organization by clearly educating our community of what we do and our mission. Our mission should be at the forefront of our operations, especially when grooming new partnerships. New Club supporters need to believe our conviction and feel the emotional story we paint when explaining our purpose. 9. Leading Self: What personal changes have you made based on the 360 feedback you received at this program that resulted in making you a better leader? a. What are you doing more of: Slowing myself down and allowing my staff enough time to execute the plans that were given to them. Coming into this position is October; I see all of the potential of my Club and what we should be to our children. Ive managed large facilities and off-sites for years. However, I remind myself that it took time to get everything on track for those sites. b. What are you doing less of: By evaluating all of the staffs goals and daily output, I am doing less programmatic development. Im focusing more of my time strategically planning for the business of the Club. However Im still a true believer that without a strong program base, I am only doing us a disservice asking for community help if you dont follow through. If my branch can not deliver the services we promise, how I can develop our financial outlook. c. What are you continuing: I continue to work everyday with a sense of urgency and purpose. In addition, I stay grounded by always being able to PLAY. We are in youth development careers for a reason. I will not forget why and thats the reason why I choose to smile every day. By working with Georgetown South and spending time within that community we serve, I will not stray far away from there needs. d. What do you still need to work on? I want to become an real expert in the Boys & Girls Club movement. We have a tendency to get caught up in the business of running a Club. Id like to stay on task and complete more of the online Boys & Girls Club professional training and attend conferences to better equip myself with a large degree of Boys & Girls Club knowledge. In addition to my basic knowledge, I still need to SLOW DOWN just a bit.
  • 4. 10. Leading Self: Share a specific example of how the changes you made in yourself had a positive effect on you and others: Since my training back in December Ive been very conscious in taking the time to write out my goals and have them clearly labeled to others. I made the investment in purchasing small white boards throughout my Club. When I start a campaign, I now provide a visual for the rest of the team to see. A daily assessment of my daily output towards my goal determines to me if I had a productive day. 11. Leading Others: How have you become more of a transformational leader? Ive always used the perspectives of a cautious parent or the nervousness of a childs 1st tour of our Club. When I ask certain things from my staff, especially dealing with the Member Experience, transforming their mindset into the groups I mentioned before is key. After going through this training, Im much more deliberate in conveying the emotional buy in that I need from everyone. So when recruiting in a area where we dont have our trust yet, placing themselves in this communities shoes tells a important story of how we service them. 12. How have you implemented GRPI? How did you make sure your team understood the GOALS, ROLES, PROCESS and Interpersonal Relationships? Without being too technical, I have used most if not all of the grids that were given to us for this training. By using those very simple handouts, there is no mis-interruption. Having everything in writing keeps a very clean checks and balance for employee reviews. 13. Team Engagement: How did you involve others in achieving the project goals and objectives? I kept everyones responsibilities very simple. All of my staff has a vested interest to the success of their programs. The point that has been reinforced is that the success of one program is the success of all. My project revolved around the active recruitment of Georgetown South, without quality programs there cant be recruitment without retention. They understand that now and they are working daily to ensure we are...creating a positive place for kids.
  • 5. 14. Other comments about your learning experience: Taking the time to sit down without distraction is important to setting goals. My strategic planning can not take place without making self time a priority. Ive accomplished a lot and Im looking forward to doing more using the tools that were given to me. Additional Accomplishments: 1 By Youth: April 24th 2010 - Direct partnership serving the community of Georgetown South. - They translated our material (see below). - Our Teens are now involved in community service to clean up their community (see left).
  • 6. 1 By Youth: April 24th 2010 - Spanish flyers and newsletters have reached every resident in Georgetown South (see left). - New bilingual staff is fielding every call to effectively communicate with this population.
  • 7. Hispanic Housing Counsel of Virginia: March 15th 2010 - Teaching financial intelligence to this community. - Providing one on one counseling to our Hispanic community. - Serving those that need us most. http://www.hcva.org/
  • 8. Leadership Endorsement: The signatures below indicate the Project has met expectations and is considered complete: Participant Participant Name: Glenn Vickers II Organization Name: Boys & Girls Club of Greater Washington Club Name, if applicable: Boys & Girls Club of Manassas Participant Phone: (703) 365 2582 ext. 224 Participant Email: gvickers&bgcgw.org Participant Signature: ____________________________________________________ Supervisor Supervisor Name: April Chervenka Supervisor Phone: (703) 365 2582 ext. Supervisor Email: achervenka@bgcgw.org Supervisor Signature: ____________________________________________________ Chief Professional Officers (CPO) * If not the Supervisor CPO Name: ___________________________________________________________ CPO Phone: ___________________________________________________________ CPO Email: ____________________________________________________________ CPO Signature: _________________________________________________________ Date: _________________________________________________________________
  • 9. Glenn Vickers, Branch Director Carteret Mortgage Boys and Girls Club, Manassas VA RASI Action Plan For Project Objectives Project Goals: To increase Club membership of Georgetown South residents by enrolling 12 children from that community by February 28th 2010 Objective: Structure facility usage to reflect communities needs. Task: Responsible Approval Support Inform Deadlines Move fee based programs Mike Glenn Tyronne and All 12/22 (i.e. times/dates) off of peak Nadia Members member time slots. All Staff Community Research and discuss these Glenn Glenn Community All 12/18 communities programming needs Leaders Directors with specific communities. All Staff Objective: Create age appropriate schedules to organize the club by Day Care, Membership and Athletics. Task: Responsible Approval Support Inform Deadlines Create schedules for each Mike Glenn Tyronne All Directors 2/18 department that maximize the Nadia entire building. Lyllie Confirm building usage with prior Mike Glenn Moe All Directors 1/9 commitments already on the Glenn calendar. Objective: Create a bilingual identity by way of 1) flyer 2) phone extension 3) staffing Task: Responsible Approval Support Inform Deadlines Hire bilingual staff Glenn April Mike All Staff 12/10 (Membership and Teen Director) Change phone system and create a Mike Glenn Phone All Staff 12/18 Spanish voicemail line. Juan Compan All Community y Translate basic membership flyer to Mike Glenn Juan All Staff 1/9 Spanish Teen All Members Director
  • 10. RASI Action Plan For Project Objectives Lead: Glenn Objective: Build a partnership with 3 networks of professionals or community enthusiast that directly influence change in the Hispanic community in and around Georgetown South. Task: Responsible Approval Support Inform Deadlines Contact community residents in Glenn April All Communities of Week of Jan street teams to educate and recruit. Directors focus 25th Contact Spanish based companies Glenn Glenn n/a All Staff 2/2 and organizations.