Michael D. Myers Resume
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Michael D. Myers has over 20 years of experience in critical power systems including uninterruptible power supply (UPS) systems, variable frequency drives (VFDs), and static transfer switches. He has held several manager and engineering roles where he oversaw field service teams, maintained service contracts, met sales quotas, and performed preventative maintenance, start-up, and repairs. Myers has extensive factory and technical training on various UPS, VFD, and switchgear systems from manufacturers like Cyberex, Mitsubishi, Toshiba, and United Power. He also has a background working as an aviation electrician in the United States Navy.
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- 1. Michael D. Myers 7033 River Mill Dr. Spring, Texas 77379 832-312-7669 mikemdmyers1967@yahoo.com Work History: Emerson Network Power: February 2014 January 2017: Business Development Manager/National Service Coordinator: Industrial Services. ï‚· Develop and execute all phases ofthe sales plan. ï‚· Insure effective and timely customer service and sales response,including personal involvement in the sales process as necessary to drive program results.Develop long- range competitive strategy for the program, including annual marketing and sales plans ï‚· Develop and implement all sales tools necessary for local support of the program, including quotation templates, standardized pricing guidelines and sales training. ï‚· Provide primary coordination between 16 field personnel,customers, and service centers. ï‚· Schedule manpower and equipment to maximize Productivity. Schneider Electric: April 2011-February 2014: Critical Power Engineering Manager. ï‚· Manage a service team of 6 Field Service Representatives throughout the entire gulf coast region maintaining ALL third party UPS and battery systems. ï‚· Meeting/Exceeding monthly sales quotas at the appropriate gross margin while increasing customer satisfaction. ï‚· Responsible for maintaining service contracts and creating new relationships with potential customers. Schneider Electric: October 2010-April 2011: Sr. Field Service Engineer. ï‚· Perform and assist in complete turnkey solutions for power quality applications in the industrial and commercial fields. ï‚· Perform/supervise start-up, preventative maintenance and special testing of all major brand UPS systems. On Services LLC: June 2009 to October 2010: Sr. Field Engineer/Regional Service Manager. ï‚· Managed a service force of 17 field engineers in 4 states. ï‚· Responsible for maintaining service contracts and creating new relationships with potential customers. ï‚· Meeting/exceeding monthly sales quotas at the appropriate gross margin while increasing customer satisfaction. ï‚· Perform/supervise start-up, preventative maintenance and special testing of all major brand UPS systems and their peripherals. Superior Power Solutions: February 2008-April 2009: Senior Systems Engineer. ï‚Ÿ Direct, perform and assist in complete turnkey solutions for power quality applications, from customer building switch gear thru to RPP. Cyberex Global Services: 1999-February 2008: Territory Manager/ Sr. Field Engineer/Project Manager. ï‚Ÿ Responsible for project management and customer satisfaction in 19 states and overseas. ï‚Ÿ Managing a field service force of 30 Field Engineers. ï‚Ÿ Direct and assist in troubleshooting,performing preventative maintenance, start-up and
- 2. repairs of a complex line of single and three phase UPS systems ranging from 10 KVA- 313 KVA. TVSS’s, two and three source Static transfer switches ranging from 200-4000 amps.  Provide training for customers,and newly hired personnel  Proficient in the use of meggers, hi-pots,O-Scopes, and meters. Toshiba International Corporation: 1997-1999 Test, Q.C., Validation,and Field Service Tech.  Provided training for customers, and newly hired personnel.  Performed pre/post -production testing and inspection of medium and high voltage switch gear, low voltage starters and low voltage variable frequency drives.  Tested prototype VFD’s for adherence to customer, and engineering specifications prior to production. United States Navy: 1989-1997 AviationElectricianSecond class.  Recognized at the corporate level for superior performance as electrical branch supervisor, inspector, and crew-member.  Developed and implemented a work center professionaltraining program that transformed an average program into an effective and efficient development tool. Education: Cyberex factory training:  Static Transfer Switch: S3. Super Switch2 and 3  Single and three phase S1, S3, S5, BA, BB, BC, BD, and Cyberwave UPS’s  United Power Phase One and Rotary UPSs’s and PDU’s Fluke Ti30: Radiometric imaging 2 day level 1course. Mitsubishi factory training:  9800A Series MMS ( 100 – 750 kVA )  2033D series ( 30 – 80 kVA ) Toshiba factory training:  Speed Star 2000 flux vectorVFD (20 hours)  Variable Frequency Drives VT130G3 &VF-S7 (32 hours)  4100 series 3 Phase UPS 10-100 KVA (32 hours)  Applications training on G3, H3 and S7 series VFD’s.  Toshiba rotating apparatus equipment (8 hours)  Tosvert u/A400E current source drive (24 hours)  1400 & 1600EP single phase UPS (40 hours)  T1 and T2 Toshiba series PLC United States Navy 1989-1997  Micro-miniature Electronics Repair Course (80 contact hours)  Miniature Electronics Repair Course (160 contact hours)  Leadership Development Course (80 contact hours)  Attitude and Heading Reference SystemCourse (160 contact hours)
- 3. ï‚Ÿ Aviation Electricians Course (400 contact hours)