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Michael G. Whittaker
1108 Indiana Avenue
Saint Charles, IL 60174
(639) 267-2075
mgwtt@yahoo.com
Target Goal: Position as General Manager in the Food or Service Industry
Professional Experience:
Noodles & Company August 2008  Present
General Manager Broom鍖eld, CO
 Personally responsible for turning-around and troubleshooting poor performing stores
 Responsible for 鍖nancial rankings, P&L responsibilities, purchasing and new store openings
 Strong interpersonal, verbal, and written communication skills
BPAmoco / Wild Bean Caf辿 & Bakery June 2001  July 2007
Food Service Specialist Naperville, IL
 Supervised food operations for 25 Wild Bean Cafes
 Facilitated the audit process for numerous sites, resulting in the highest corporate audit scores for 2004,
2005, and 2006
 Worked with BP franchise team and franchisees, implementing best practices to franchise sites to
ensure pro鍖tability and maintain consistently high standards
 Supervised the direction of the WBC Catering Department, including marketing, sales, planning,
production, and pro鍖t for all events
 Accepted control of the Columbus, OH market in addition to the Chicago metropolitan market; made
necessary management changes, established two caf辿 training centers, three certi鍖ed baker training sites
 Performed daily site visits emphasizing adherence to company policy, procedures, and processes
 Responsible for hiring management personnel, supervising three corporate training facilities, and
monitoring the training progress of newly hired managers
 Conducted monthly meetings with focus on 鍖nancials, mentoring and team building, utilizing Power
Point and Excel presentations for 100+ management personnel
 Planned, organized, and implemented two major menu roll outs in the Chicago metropolitan market
 Assisted the food development team involving food tastings, the development of procedures, new
product/equipment testing and implementation with ongoing feedback
Food for Thought Management Group/Tower Caf辿 March 1997- June 2001
General Manager Lincolnwood, IL
 Increased sales 20% and customer counts 22% for two consecutive years
 Responsible for daily menus, menu design, and recipe development
 Selected and negotiated all food supplier contracts
Darden Restaurants  Red Lobster March 1995  March 1997
Culinary Manager Orlando, FL
 Supervised all kitchen, dining room and bar operations
 Responsible for food cost targets, operating expenses, and pro鍖t margin
 Performed all food ordering responsibilities for the site, with attention to trends, seasons, promotions,
and advertising
 Primary focus on food shrink, kitchen staf鍖ng, ongoing training, and recipe specs for all food products
Morrys Inc. / Water Market Place January 1991  February 1995
Director of Catering Chicago, IL
 Served as Project Manager in build-out of 10,000 sq. ft., 400 seat eatery
 Developed catering program with yearly sales of $175,000
 Cultivated total site sales of $1,450,00 per year
Baker Square Restaurants / VICORP. 1978- December 1990
General Manger & Company Trainer Denver, CO
 Placed second in company-wide pro鍖tability in 1989
 Consistently 鍖rst in pro鍖t margin in Chicago each quarter
 General manager for 7 years; Company trainer for 4 years
Education:
Northern Illinois University - DeKalb, IL
B.S. Marketing
Graduated 1976
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Michael G Whittaker Resume 2015

  • 1. Michael G. Whittaker 1108 Indiana Avenue Saint Charles, IL 60174 (639) 267-2075 mgwtt@yahoo.com Target Goal: Position as General Manager in the Food or Service Industry Professional Experience: Noodles & Company August 2008 Present General Manager Broom鍖eld, CO Personally responsible for turning-around and troubleshooting poor performing stores Responsible for 鍖nancial rankings, P&L responsibilities, purchasing and new store openings Strong interpersonal, verbal, and written communication skills BPAmoco / Wild Bean Caf辿 & Bakery June 2001 July 2007 Food Service Specialist Naperville, IL Supervised food operations for 25 Wild Bean Cafes Facilitated the audit process for numerous sites, resulting in the highest corporate audit scores for 2004, 2005, and 2006 Worked with BP franchise team and franchisees, implementing best practices to franchise sites to ensure pro鍖tability and maintain consistently high standards Supervised the direction of the WBC Catering Department, including marketing, sales, planning, production, and pro鍖t for all events Accepted control of the Columbus, OH market in addition to the Chicago metropolitan market; made necessary management changes, established two caf辿 training centers, three certi鍖ed baker training sites Performed daily site visits emphasizing adherence to company policy, procedures, and processes Responsible for hiring management personnel, supervising three corporate training facilities, and monitoring the training progress of newly hired managers Conducted monthly meetings with focus on 鍖nancials, mentoring and team building, utilizing Power Point and Excel presentations for 100+ management personnel Planned, organized, and implemented two major menu roll outs in the Chicago metropolitan market Assisted the food development team involving food tastings, the development of procedures, new product/equipment testing and implementation with ongoing feedback Food for Thought Management Group/Tower Caf辿 March 1997- June 2001 General Manager Lincolnwood, IL Increased sales 20% and customer counts 22% for two consecutive years Responsible for daily menus, menu design, and recipe development Selected and negotiated all food supplier contracts Darden Restaurants Red Lobster March 1995 March 1997 Culinary Manager Orlando, FL Supervised all kitchen, dining room and bar operations Responsible for food cost targets, operating expenses, and pro鍖t margin Performed all food ordering responsibilities for the site, with attention to trends, seasons, promotions, and advertising Primary focus on food shrink, kitchen staf鍖ng, ongoing training, and recipe specs for all food products
  • 2. Morrys Inc. / Water Market Place January 1991 February 1995 Director of Catering Chicago, IL Served as Project Manager in build-out of 10,000 sq. ft., 400 seat eatery Developed catering program with yearly sales of $175,000 Cultivated total site sales of $1,450,00 per year Baker Square Restaurants / VICORP. 1978- December 1990 General Manger & Company Trainer Denver, CO Placed second in company-wide pro鍖tability in 1989 Consistently 鍖rst in pro鍖t margin in Chicago each quarter General manager for 7 years; Company trainer for 4 years Education: Northern Illinois University - DeKalb, IL B.S. Marketing Graduated 1976