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Copilot connects everyday tools
AI Copilot
Productivity & Collaboration
PowerPoint Teams
Outlook
Excel
Word
Microsoft Graph
3rd-party applications
3rd-party Data
Unified CRM & ERP
Dynamics 365
Customer
Insights
Dynamics 365
Sales
Dynamics 365
Customer
Service
Dynamics
365 Finance
Dynamics 365
Supply Chain
Management
Dynamics 365
Field Service
Dynamics 365
Low Code
Power Platform
Power
BI
Power
Apps
Power
Automate
Copilot
Studio
Power
Pages
Dataverse
Azure AI
Global cloud infrastructure & services
Identity, security, management, and compliance
AI Copilot
Principles of Responsible Artificial Intelligence
at Microsoft
1. Fairness
2. Reliability & Safety
3. Privacy & Security
4. Inclusiveness
5. Transparency
6. Accountability
1
6
2
3
5
3
4
Data flow ( = all requests are encrypted via HTTPS)
User prompts from Microsoft 365 Apps are sent to Copilot
1
2
3
4
5
6
Microsoft 365 Trust Boundary
Customers Microsoft 365 Tenant
Semantic
Index
Azure
OpenAI
RAI
Azure Open AI
instance is
maintained by
Microsoft. Open
AI has no access
to the data or the
model.
RAI is performed
on input prompt
and output results
Customer data is
not stored or used
to train the model

More Related Content

Microsoft 365 Copilot Fundamentalss.pptx

  • 1. Copilot connects everyday tools AI Copilot Productivity & Collaboration PowerPoint Teams Outlook Excel Word Microsoft Graph 3rd-party applications 3rd-party Data Unified CRM & ERP Dynamics 365 Customer Insights Dynamics 365 Sales Dynamics 365 Customer Service Dynamics 365 Finance Dynamics 365 Supply Chain Management Dynamics 365 Field Service Dynamics 365 Low Code Power Platform Power BI Power Apps Power Automate Copilot Studio Power Pages Dataverse Azure AI Global cloud infrastructure & services Identity, security, management, and compliance AI Copilot
  • 2. Principles of Responsible Artificial Intelligence at Microsoft 1. Fairness 2. Reliability & Safety 3. Privacy & Security 4. Inclusiveness 5. Transparency 6. Accountability
  • 3. 1 6 2 3 5 3 4 Data flow ( = all requests are encrypted via HTTPS) User prompts from Microsoft 365 Apps are sent to Copilot 1 2 3 4 5 6 Microsoft 365 Trust Boundary Customers Microsoft 365 Tenant Semantic Index Azure OpenAI RAI Azure Open AI instance is maintained by Microsoft. Open AI has no access to the data or the model. RAI is performed on input prompt and output results Customer data is not stored or used to train the model

Editor's Notes

  • #4: Here is an overview of the Copilot architecture that your just saw. A few things I want to call out. In this example, we are calling the Microsoft Graph for grounding data, but we are also working on including Web data and even plug-ins, which there will be a deep dive on later. I also really want to emphasize this because it seems to be a big point of confusion with our customers: all this occurs within the Microsoft 365 Trust Boundary. Any content thats processed is limited to what users have access to, and generated content becomes content in Microsoft 365, and thus has the same security, privacy, and trust promises that any data in Microsoft 365 has. Although the buzz around GPT and LLMs is new, the components that power Copilot are foundational platform pieces that weve been working for years on. As I mentioned earlier, the Copilot Orchestration engine also has additional RAI checks, so the central spinning image you see here is actually doing a lot of heavy lifting. Now that you have the overall picture, lets deep dive into the area Ive been working for the last 7 years: the Microsoft Graph and Semantic Search. ---- Standalone talking points for this slide: Lets take a look at a Copilot agent architecture. For example, in the bizchat flow, a user might ask a question. The user prompt is sent to the M365 Copilot Platform. The orchestrator understands what the user is trying to do and can evaluate what grounding data it needs to retrieve from the graph or web, and what plugins it might need to run to accomplish the task. Copilot sends the modified prompt to the LLM which generates a response.