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息 2016 Vantage Point Performance. All Rights Reserved.
CRACKING THE
SALES MANAGEMENT CODE
MANAGE YOUR TEAMS TO
COMMERCIAL SUCCESS
Tom Disantis
Chief Operating Officer
Vantage Point Performance, Inc.
tdisantis@vantagepointperformance.com
@tom_disantis
息 2016 Vantage Point Performance. All Rights Reserved. 2
For Your Consideration
Thanks again for joining Vantage Point and Minds&Mores presentation at The Sales
Summit 2016. As a follow up, we wanted to provide you some helpful links, as well
as our contact information.
Visit Minds&Mores website here. Visit Vantage Points website here.
Here is a link to Minds&Mores Mingle Monday meeting on 21 March in Diegem.
And here is a link to Minds&Mores event calendar.
Stay current on the latest in sales management trends and research
Order Cracking the Sales Management Code
Thanks again, and please feel free to contact us with any additional questions:
Benny Van Calster
Partner, Minds&More
T +32 (2) 704 49 40
benny.van.calster@mindsandmore.biz
息 2016 Vantage Point Performance. All Rights Reserved. 3
Introduction
We help clients to grow their business by building
capabilities in marketing, sales & transformation
MARKETING
SALES
TRANSFORMATION
Define, develop, communicate and deliver offerings
that have value for your customers
Boosting commercial performance enabling you to find,
win and retain customers
Building organizational focus, capabilities and the
necessary change to win more in the market
息 2016 Vantage Point Performance. All Rights Reserved. 4
Proven Methodologies
Align sales and
marketing on plans and
tactics
Helping sales leaders and their
organizations drive growth
Manage indirect
channels better
Assess and select
talent
Build teams
Funnel
Management
Commercial
Performance
Enhance capabilities and
management
Sales
Management
Training and coaching
for
Sales Managers
Channel
Management
Call
Centers
People &
Organization
息 2016 Vantage Point Performance. All Rights Reserved. 5
Long Term Relationships:
5 years/100+ Clients/150+ Projects
Household
Names
Industry
Leaders
as well as SMEs &
Entrepreneurs
息 2016 Vantage Point Performance. All Rights Reserved. 6
Agenda
 The Challenges Sales Leaders Face
 The Three Critical Questions for Sales
Leadership (and how to answer them)
 Case Study Example  Data points
 Conclusions and Next Steps
息 2016 Vantage Point Performance. All Rights Reserved. 7
A Changing Environment
Sales has radically (and quickly) transformed
Sales
People
Sales
Leaders
Our
Customers
息 2016 Vantage Point Performance. All Rights Reserved. 8
The Toughest Job in Sales
息 2016 Vantage Point Performance. All Rights Reserved. 9
The Pitfalls We Must Avoid
Our
approach is
reactive
Our
approach is
reactive
Our time
management
is ad hoc
Our time
management
is ad hoc
Seller
interactions
tend to be
inspection-
oriented
Seller
interactions
tend to be
inspection-
oriented
Fewer
sellers
make
quota
Fewer
sellers
make
quota
Lack of
Long-term
improvement
Unprepared
for seller
interactions
Develop a
culture of
dependency
息 2016 Vantage Point Performance. All Rights Reserved. 10
 The Challenges Sales Leaders Face
 The Three Critical Questions for Sales
Leadership (and how to answer them)
 Case Study Examples  Data points
 Conclusions and Next Steps
Agenda
息 2016 Vantage Point Performance. All Rights Reserved. 11
The Three Critical Questions
1. Where should my sellers focus their time
(and why)?
2. What should I be doing to enable my sellers?
3. Is it working?
息 2016 Vantage Point Performance. All Rights Reserved. 12
Building the Right Path
Link the objectives to relevant activities,
and manage them relentlessly.
Select and quantify the best objectives
that will lead to those results
Identify the results you want to achieve
息 2016 Vantage Point Performance. All Rights Reserved. 13
Why Does this Matter?
Sellers need clarity of task
息 2016 Vantage Point Performance. All Rights Reserved. 14
Your Mandate
息 2016 Vantage Point Performance. All Rights Reserved. 15
Inspection
 Focusesongatheringfactual
information
 Examineswhathasalready
occurred
 Assessessellercompliancewith
agreeduponexpectations(e.g.,
activitystandards)
 Necessaryforthemanager
Coaching
 Focusesongatheringsellers
perspective
 Forwardfocused explores
whattodointhefuture
 Assessessellersapproachto
upcomingsalesactivities(e.g.,
salescalls)
 Highvalueforsellerand
manager
2. What should I be doing to
enable my sellers?
息 2016 Vantage Point Performance. All Rights Reserved. 16
Coaching Four Different Ways
Help Them Find Deals
Territory Coaching
Allocating effort efficiently across
different types of customers
Account Coaching
Maximizing long-term value from a
single customer
Call Coaching
Planning and conducting individual
customer interactions
Help Them Win Deals
Opportunity Coaching
Strategically navigating a multi-call
sales cycle
息 2016 Vantage Point Performance. All Rights Reserved. 17
3. Is It Working?
It is Working when Objectives are Met
ALIGN
A
R
O
Proper and consistent qualification
activities
Should lead to the sales objective of
higher close rates.
Which should improve revenue
results
息 2016 Vantage Point Performance. All Rights Reserved. 18
 The Challenges Sales Leaders Face
 The Three Critical Questions for Sales
Leadership (and how to answer them)
 Case Study Example  Data points
 Conclusions and Next Steps
Agenda
息 2016 Vantage Point Performance. All Rights Reserved. 19
Seeing it in action
ABC wanted to increase revenue
results by > 20%
Improving close rates identified as
the biggest objective to achieve
growth results
Early stage qualification activities
needed to improve dramatically
息 2016 Vantage Point Performance. All Rights Reserved. 20
Focus = Big Impact
The Power of the Three Questions
ThiswasthemostpracticaltrainingIvereceivedas
asalesmanager.
SalesManager,ABCCompany
息 2016 Vantage Point Performance. All Rights Reserved. 21
If you want more
Events:
 Mingle Monday
 21 March, 1830-2100
 NH Hotel Diegem
 Public Workshops
 19-20 April in Amsterdam
 12-13 May in Brussels
Websites:
www.VantagePointPerformance.com
www.mindsandmore.biz

More Related Content

Minds&More presentation Sales Summit Brussels 2016

  • 1. 息 2016 Vantage Point Performance. All Rights Reserved. CRACKING THE SALES MANAGEMENT CODE MANAGE YOUR TEAMS TO COMMERCIAL SUCCESS Tom Disantis Chief Operating Officer Vantage Point Performance, Inc. tdisantis@vantagepointperformance.com @tom_disantis
  • 2. 息 2016 Vantage Point Performance. All Rights Reserved. 2 For Your Consideration Thanks again for joining Vantage Point and Minds&Mores presentation at The Sales Summit 2016. As a follow up, we wanted to provide you some helpful links, as well as our contact information. Visit Minds&Mores website here. Visit Vantage Points website here. Here is a link to Minds&Mores Mingle Monday meeting on 21 March in Diegem. And here is a link to Minds&Mores event calendar. Stay current on the latest in sales management trends and research Order Cracking the Sales Management Code Thanks again, and please feel free to contact us with any additional questions: Benny Van Calster Partner, Minds&More T +32 (2) 704 49 40 benny.van.calster@mindsandmore.biz
  • 3. 息 2016 Vantage Point Performance. All Rights Reserved. 3 Introduction We help clients to grow their business by building capabilities in marketing, sales & transformation MARKETING SALES TRANSFORMATION Define, develop, communicate and deliver offerings that have value for your customers Boosting commercial performance enabling you to find, win and retain customers Building organizational focus, capabilities and the necessary change to win more in the market
  • 4. 息 2016 Vantage Point Performance. All Rights Reserved. 4 Proven Methodologies Align sales and marketing on plans and tactics Helping sales leaders and their organizations drive growth Manage indirect channels better Assess and select talent Build teams Funnel Management Commercial Performance Enhance capabilities and management Sales Management Training and coaching for Sales Managers Channel Management Call Centers People & Organization
  • 5. 息 2016 Vantage Point Performance. All Rights Reserved. 5 Long Term Relationships: 5 years/100+ Clients/150+ Projects Household Names Industry Leaders as well as SMEs & Entrepreneurs
  • 6. 息 2016 Vantage Point Performance. All Rights Reserved. 6 Agenda The Challenges Sales Leaders Face The Three Critical Questions for Sales Leadership (and how to answer them) Case Study Example Data points Conclusions and Next Steps
  • 7. 息 2016 Vantage Point Performance. All Rights Reserved. 7 A Changing Environment Sales has radically (and quickly) transformed Sales People Sales Leaders Our Customers
  • 8. 息 2016 Vantage Point Performance. All Rights Reserved. 8 The Toughest Job in Sales
  • 9. 息 2016 Vantage Point Performance. All Rights Reserved. 9 The Pitfalls We Must Avoid Our approach is reactive Our approach is reactive Our time management is ad hoc Our time management is ad hoc Seller interactions tend to be inspection- oriented Seller interactions tend to be inspection- oriented Fewer sellers make quota Fewer sellers make quota Lack of Long-term improvement Unprepared for seller interactions Develop a culture of dependency
  • 10. 息 2016 Vantage Point Performance. All Rights Reserved. 10 The Challenges Sales Leaders Face The Three Critical Questions for Sales Leadership (and how to answer them) Case Study Examples Data points Conclusions and Next Steps Agenda
  • 11. 息 2016 Vantage Point Performance. All Rights Reserved. 11 The Three Critical Questions 1. Where should my sellers focus their time (and why)? 2. What should I be doing to enable my sellers? 3. Is it working?
  • 12. 息 2016 Vantage Point Performance. All Rights Reserved. 12 Building the Right Path Link the objectives to relevant activities, and manage them relentlessly. Select and quantify the best objectives that will lead to those results Identify the results you want to achieve
  • 13. 息 2016 Vantage Point Performance. All Rights Reserved. 13 Why Does this Matter? Sellers need clarity of task
  • 14. 息 2016 Vantage Point Performance. All Rights Reserved. 14 Your Mandate
  • 15. 息 2016 Vantage Point Performance. All Rights Reserved. 15 Inspection Focusesongatheringfactual information Examineswhathasalready occurred Assessessellercompliancewith agreeduponexpectations(e.g., activitystandards) Necessaryforthemanager Coaching Focusesongatheringsellers perspective Forwardfocused explores whattodointhefuture Assessessellersapproachto upcomingsalesactivities(e.g., salescalls) Highvalueforsellerand manager 2. What should I be doing to enable my sellers?
  • 16. 息 2016 Vantage Point Performance. All Rights Reserved. 16 Coaching Four Different Ways Help Them Find Deals Territory Coaching Allocating effort efficiently across different types of customers Account Coaching Maximizing long-term value from a single customer Call Coaching Planning and conducting individual customer interactions Help Them Win Deals Opportunity Coaching Strategically navigating a multi-call sales cycle
  • 17. 息 2016 Vantage Point Performance. All Rights Reserved. 17 3. Is It Working? It is Working when Objectives are Met ALIGN A R O Proper and consistent qualification activities Should lead to the sales objective of higher close rates. Which should improve revenue results
  • 18. 息 2016 Vantage Point Performance. All Rights Reserved. 18 The Challenges Sales Leaders Face The Three Critical Questions for Sales Leadership (and how to answer them) Case Study Example Data points Conclusions and Next Steps Agenda
  • 19. 息 2016 Vantage Point Performance. All Rights Reserved. 19 Seeing it in action ABC wanted to increase revenue results by > 20% Improving close rates identified as the biggest objective to achieve growth results Early stage qualification activities needed to improve dramatically
  • 20. 息 2016 Vantage Point Performance. All Rights Reserved. 20 Focus = Big Impact The Power of the Three Questions ThiswasthemostpracticaltrainingIvereceivedas asalesmanager. SalesManager,ABCCompany
  • 21. 息 2016 Vantage Point Performance. All Rights Reserved. 21 If you want more Events: Mingle Monday 21 March, 1830-2100 NH Hotel Diegem Public Workshops 19-20 April in Amsterdam 12-13 May in Brussels Websites: www.VantagePointPerformance.com www.mindsandmore.biz