The document outlines solutions to problems posed by a new IT infrastructure including change management, education and training, and establishing data administration disciplines. It discusses applying data administration disciplines like inventory management and customer relationship management. It also notes the importance of planning for connectivity and application integration, defining access policies, and using planning as a guide for important company choices regarding messaging, archiving, and integrating data center applications.
2. Change management Education and training Data administration discipline Planning for connectivity and application integration
3. Data administration disciplines contains inventory management, customer relationship management, marketing Applying functional interoperability all application & costumers must be integrated Access policy must also be defined
4. Planning is a guide to the important choices and commitment made by the company Comprises: Connectivity Messaging, Web Conferencing, Instant Messaging, Archiving, Video Conferencing, Data Center application integration economic analysis Planning for connectivity and application integration