際際滷

際際滷Share a Scribd company logo

Modes of Communication

Jonathan Woolson
Jonathan Woolson

Model of six primary modes of communication, plotted on a two-axis grid of broadcast<->interactive and personal<->public.

1 of 1
Downloaded 148 times
SUNY Fredonia 駕逸逸 Web Content Management (WCM) Research Report Conceptual models continued Modes of Communication Some online tools may work well for one purpose (mode), like mass distribution, but may prove inappropriate for another mode (coordinating a small workgroups e ort). Six common communication modes are shown below. Scale: Few: s of users, Many: s to , , s of users interact, participate, collaborate, coordinate One-to-One conversation, phone, email, instant messaging (IM) Many-to-Many enterprise content management (ECM), social networks, wiki, forum, listserv, learning Few-to-Few management system (LMS) group discussion, email, listserv, blog, IM chat room, team project management private, public, personal general Many-to-Few service portal, online survey, help desk, customer relationship management (CRM) One-to-Few classroom lecture, email, listserv, blog, personal web site, podcast One-to-Many mass communication, web site, blog, listserv, newsletter, mass email tools, radio, tv, newspaper, publish, podcast distribute, broadcast By: SUNY Fredonia Web Steering committee, Email: webmaster@fredonia.edu Page /駕 Version: Draft v.., modifed :居PM, July 縁, 駕逸逸 URL: http://www.fredonia.edu/pr/web/pdf/WCM_Research_駕逸逸.pdf

More Related Content

Modes of Communication

  • 1. SUNY Fredonia 駕逸逸 Web Content Management (WCM) Research Report Conceptual models continued Modes of Communication Some online tools may work well for one purpose (mode), like mass distribution, but may prove inappropriate for another mode (coordinating a small workgroups e ort). Six common communication modes are shown below. Scale: Few: s of users, Many: s to , , s of users interact, participate, collaborate, coordinate One-to-One conversation, phone, email, instant messaging (IM) Many-to-Many enterprise content management (ECM), social networks, wiki, forum, listserv, learning Few-to-Few management system (LMS) group discussion, email, listserv, blog, IM chat room, team project management private, public, personal general Many-to-Few service portal, online survey, help desk, customer relationship management (CRM) One-to-Few classroom lecture, email, listserv, blog, personal web site, podcast One-to-Many mass communication, web site, blog, listserv, newsletter, mass email tools, radio, tv, newspaper, publish, podcast distribute, broadcast By: SUNY Fredonia Web Steering committee, Email: webmaster@fredonia.edu Page /駕 Version: Draft v.., modifed :居PM, July 縁, 駕逸逸 URL: http://www.fredonia.edu/pr/web/pdf/WCM_Research_駕逸逸.pdf