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MODULE 1

 BUSINESS
ENVIRONMENT
Environment of Business
Environment refers to something external to an individual or
an organization


Business Environment
 Business Environment refers to all external factors which
  have direct or indirect bearing on the activities of
  business
 The survival of a business firm depends on its innate
  strength resources at its command and its adaptability to
  the environment and the extent to which the environment
  is favorable to development of the firm.
Environmental Analysis
   Environmental Analysis and diagnosis give strategists time to
   anticipate opportunities and to plan to take optional responses to
   these opportunities. It also helps strategists to develop an early
   warning system to prevent threats or to develop strategies which
   can turn a threat to a firms advantage. Firms which systematically
   analyze and diagnose the environment are more effective than
   those which do not.

Process of Environmental Analysis:
The analysis consists of four steps:
 Scanning : Detect early signals of possible environmental change
  and detect environmental change already underway.
 Monitoring : Purpose of monitoring is to assemble sufficient data to
  discern whether certain trends are emerging, identification of the
  trends and identification of areas for further scanning.
 Forecasting : It is concerned with developing projections of the
  direction, scope and intensity of environmental change.
 Assessment : To determine implications for the organization's
  current and potential strategy.
Environmental Scanning
Environmental Scanning refers to the process of gathering large
amount of information to measure and study the changes in the
environment.



Modes of Scanning
 Systematic Scanning- Information related to markets and
  customers, changes in legislation, regulations which have a direct
  impact on organizational activities, government policies, etc
 Ad-hoc Scanning- Conducting special surveys and studies to deal
  with environmental issues from time to time
 Processed form Scanning- Using information in a processed form
  available from different sources inside and outside the organization
Features of Business Environment

 Sum total of all factors external to the business firm and
  that greatly influence their functioning
 Dynamic in nature
 Includes customers, competitors, suppliers, government,
  social, cultural, political, technological and legal
  conditions.
 Changes are unpredictable (exact nature)
 Differs from place to place, region to region, etc.
Importance of Business Environment

   Determining Opportunities and Threats
   Giving Direction for Growth
   Continuous Learning
   Image Building
   Meeting Competition
   Identifying firms strength and Weakness
Economic Environment
a)   Economic Conditions
     (i) Gross Domestic Product
     (ii) Per Capita Income
     (iii) Market for goods and services
     (iv) Availability of capital
     (v) Foreign Exchange Reserves
     (vi) Growth of foreign trade
     (vii) Strength of Capital Market

b)   Economic Systems
     (i) Capitalism
     (ii) Socialism
     (iii) Mixed Economy

c)   Economic Policies
     (i) Monetary Policy
     (ii) Fiscal Policy
     (iii) Foreign Trade Policy
     (iv) Industrial Policy
Non-Economic Environment

a)   Social Environment
b)   Political Environment
c)   Legal environment
d)   Technological Environment
e)   Demographic Environment
f)   Natural Environment
Diagrammatic Representation of
    Business Environment
           Business
          Environment


  Internal           External
Environment         Environment


             Micro              Macro
          Environment         Environment
BUSINESS ENVIRONMENT

                        Macro Environment

                        Micro Environment



                      Internal Environment
Financiers             Mission / Objectives
Suppliers              Management Structure           Economic
Customers              Internal Power Relationship    Technological
Competitors            Physical Assets & facilities   Global
Public                                                Demographic
Mktg Intermediaries                                   Socio-Cultural
                          Business                    Political
                          Decision
                        Company image
                        Human resources
                        Financial Capabilities
                        Technological Capabilities
                        Marketing Capabilities
Internal Environment

 Includes 5 Ms i.e. man, material, money, machinery and
  management, usually within the control of business.
 According to the change in the functioning of enterprise business
  can make changes in the above factors.

   Vision
   Mission
   Objectives
   Management Structure
   Human Resources
   Financial Factors
   Company Image and Brand Equity
External Environment
Includes factors which are beyond control of Business Enterprise.
Micro Environment
  The Micro environment consists of different types of stakeholders -
  customers, employees, suppliers, marketing intermediaries,
  competitors. It is also known as the Task Environment and
  Operating Environment and has a direct bearing on the operations
  of the firm. Changes in the micro environment will directly affect and
  impinge on the firm's activities.

Macro Environment
  The macro environment consists of factors which are beyond the
  control of the business. There is a symbiotic relationship between
  business and the environmental factors, environmental factors are
  dynamic and a particular business firm, by itself, may not be in a
  position to change its environment. Macro Environment includes:
 Political Environment
 Technological Environment
 Socio-cultural Environment
 Global Environment.
Technological Environment
   Technological is the systematic application of scientific or other
    organized knowledge to practical tasks.
   Technological environment hold new technological innovation, new
    products, the state of technology, the utilization of technology for
    maximum inputs and outputs, the obsolescence of technology and
    the dynamic changes that frequently occur in technologies which
    enable firms to get a competitive advantage
   Technology reaches people through business
   Helps in increased productivity
   Business needs to spend on R & D and keep up with the
    technological advances around them
   Technology leads to introduction of new products and older
    products becoming outdated and redundant.
   Technological advances leads to high expectations of consumers in
    terms of quality
   Leads to system complexity
   Demand for capital
Political Environment

    Political Environment refers to the influence exerted by the three
    political institutions ie. legislature, executive and judiciary in
    shaping, directing, developing and controlling business activities.

   The constitution of a country
   Political Organization
   Political Stability
   Image of the country and its leaders
   Foreign Policy
   Laws governing business
   Flexibility and adaptability of laws
   The Judicial System
Economic Environment
 Economic Environment refers to all forces which have an economic impact
  on Business.
 The economic environment consists of the demand dynamics, supply
  situation, pricing factors, degree of competitiveness, and impact of
  profitability. It includes the fiscal policy, monetary policy and the taxation
  policy, the FDI norms, the investment criterion and financing decisions.
  Economic environment includes:

   Growth strategy
   Industry
   Agriculture
   Infrastructure
   Money and Capital Markets
   Per capita and national income
   Population
   New Economic Policy

.
Global Environment:
    The global environment refers to those factors which are relevant to business,
    such as the WTO principles and agreements; other international conventions/
    treaties / agreements / sentiments in other countries etc. For eg hike in crude
    oil prices has a global impact etc.
   World is becoming one market
   Improving quality
   Competition from MNCs
   Capital and technology transfers
   Deciding which markets to enter and what products to manufacture
   Adjusting the management process

Socio-Cultural Environment:
   Culture creates people
   Culture and globalization
   Culture determines peoples attitude to business and work.
   Caste system
   Spirit of collectivism
   Education
   Ethics in business
   Social responsibility
   Social audit
   Corporate governance
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Module 1 ppt

  • 2. Environment of Business Environment refers to something external to an individual or an organization Business Environment Business Environment refers to all external factors which have direct or indirect bearing on the activities of business The survival of a business firm depends on its innate strength resources at its command and its adaptability to the environment and the extent to which the environment is favorable to development of the firm.
  • 3. Environmental Analysis Environmental Analysis and diagnosis give strategists time to anticipate opportunities and to plan to take optional responses to these opportunities. It also helps strategists to develop an early warning system to prevent threats or to develop strategies which can turn a threat to a firms advantage. Firms which systematically analyze and diagnose the environment are more effective than those which do not. Process of Environmental Analysis: The analysis consists of four steps: Scanning : Detect early signals of possible environmental change and detect environmental change already underway. Monitoring : Purpose of monitoring is to assemble sufficient data to discern whether certain trends are emerging, identification of the trends and identification of areas for further scanning. Forecasting : It is concerned with developing projections of the direction, scope and intensity of environmental change. Assessment : To determine implications for the organization's current and potential strategy.
  • 4. Environmental Scanning Environmental Scanning refers to the process of gathering large amount of information to measure and study the changes in the environment. Modes of Scanning Systematic Scanning- Information related to markets and customers, changes in legislation, regulations which have a direct impact on organizational activities, government policies, etc Ad-hoc Scanning- Conducting special surveys and studies to deal with environmental issues from time to time Processed form Scanning- Using information in a processed form available from different sources inside and outside the organization
  • 5. Features of Business Environment Sum total of all factors external to the business firm and that greatly influence their functioning Dynamic in nature Includes customers, competitors, suppliers, government, social, cultural, political, technological and legal conditions. Changes are unpredictable (exact nature) Differs from place to place, region to region, etc.
  • 6. Importance of Business Environment Determining Opportunities and Threats Giving Direction for Growth Continuous Learning Image Building Meeting Competition Identifying firms strength and Weakness
  • 7. Economic Environment a) Economic Conditions (i) Gross Domestic Product (ii) Per Capita Income (iii) Market for goods and services (iv) Availability of capital (v) Foreign Exchange Reserves (vi) Growth of foreign trade (vii) Strength of Capital Market b) Economic Systems (i) Capitalism (ii) Socialism (iii) Mixed Economy c) Economic Policies (i) Monetary Policy (ii) Fiscal Policy (iii) Foreign Trade Policy (iv) Industrial Policy
  • 8. Non-Economic Environment a) Social Environment b) Political Environment c) Legal environment d) Technological Environment e) Demographic Environment f) Natural Environment
  • 9. Diagrammatic Representation of Business Environment Business Environment Internal External Environment Environment Micro Macro Environment Environment
  • 10. BUSINESS ENVIRONMENT Macro Environment Micro Environment Internal Environment Financiers Mission / Objectives Suppliers Management Structure Economic Customers Internal Power Relationship Technological Competitors Physical Assets & facilities Global Public Demographic Mktg Intermediaries Socio-Cultural Business Political Decision Company image Human resources Financial Capabilities Technological Capabilities Marketing Capabilities
  • 11. Internal Environment Includes 5 Ms i.e. man, material, money, machinery and management, usually within the control of business. According to the change in the functioning of enterprise business can make changes in the above factors. Vision Mission Objectives Management Structure Human Resources Financial Factors Company Image and Brand Equity
  • 12. External Environment Includes factors which are beyond control of Business Enterprise. Micro Environment The Micro environment consists of different types of stakeholders - customers, employees, suppliers, marketing intermediaries, competitors. It is also known as the Task Environment and Operating Environment and has a direct bearing on the operations of the firm. Changes in the micro environment will directly affect and impinge on the firm's activities. Macro Environment The macro environment consists of factors which are beyond the control of the business. There is a symbiotic relationship between business and the environmental factors, environmental factors are dynamic and a particular business firm, by itself, may not be in a position to change its environment. Macro Environment includes: Political Environment Technological Environment Socio-cultural Environment Global Environment.
  • 13. Technological Environment Technological is the systematic application of scientific or other organized knowledge to practical tasks. Technological environment hold new technological innovation, new products, the state of technology, the utilization of technology for maximum inputs and outputs, the obsolescence of technology and the dynamic changes that frequently occur in technologies which enable firms to get a competitive advantage Technology reaches people through business Helps in increased productivity Business needs to spend on R & D and keep up with the technological advances around them Technology leads to introduction of new products and older products becoming outdated and redundant. Technological advances leads to high expectations of consumers in terms of quality Leads to system complexity Demand for capital
  • 14. Political Environment Political Environment refers to the influence exerted by the three political institutions ie. legislature, executive and judiciary in shaping, directing, developing and controlling business activities. The constitution of a country Political Organization Political Stability Image of the country and its leaders Foreign Policy Laws governing business Flexibility and adaptability of laws The Judicial System
  • 15. Economic Environment Economic Environment refers to all forces which have an economic impact on Business. The economic environment consists of the demand dynamics, supply situation, pricing factors, degree of competitiveness, and impact of profitability. It includes the fiscal policy, monetary policy and the taxation policy, the FDI norms, the investment criterion and financing decisions. Economic environment includes: Growth strategy Industry Agriculture Infrastructure Money and Capital Markets Per capita and national income Population New Economic Policy .
  • 16. Global Environment: The global environment refers to those factors which are relevant to business, such as the WTO principles and agreements; other international conventions/ treaties / agreements / sentiments in other countries etc. For eg hike in crude oil prices has a global impact etc. World is becoming one market Improving quality Competition from MNCs Capital and technology transfers Deciding which markets to enter and what products to manufacture Adjusting the management process Socio-Cultural Environment: Culture creates people Culture and globalization Culture determines peoples attitude to business and work. Caste system Spirit of collectivism Education Ethics in business Social responsibility Social audit Corporate governance