Mohamed Awad updated CV[1]
- 1. Mohamed El Sayed Awad El Sayed 40 Sakr Kourish buildings - Sheraton Heliopolis, Cairo - Egypt (M) 002- 01222577205 - 01099404025 Mohawad28@yahoo.com CAREER OBJECTIVE Seeking a challenging position in the field of Sales, Marketing & procurement, whereby I can apply my talents and experience in developing & growing the Sales of assigned products; and uplifting my career by creating and implementing strategies I practiced, to build name recognition for the product/division & ensure customer satisfaction and positive relations throughout the communication process of my career. CORE COMPETENCIES Clients Needs Analysis & Assessment Team leading & management. Handling Several accounts/ both National & Multinational Relationship Management Product Introduction Strategic/Creative Sales Customer Technical Support. Vision in market analysis & research PROFESSIONAL EXPERIENCE Mantrac Egypt (CATERPILLARs Dealer) October 2010- Present Sales Team Leader Key Accounts Sector Power Systems Division Tasks & Responsibilities: Participates in formulating the division plans and budgets and sets objectives of my sector in conjunction with sales manager. Setting KPIs for the team like Sales Targets, GP1 %, Aging Reports, No. of Calls, New customers, NPI (new products introduction). Visiting the market regularly to support the team and ensure customer satisfaction. Supervises the activities of my subordinates and provides professional guidance and administrative support in dealing with customers and solving work-related problems. Supervises the preparation of quotation for tenders and big deals. Maintains relations with key customers and consultants to create sales opportunities, define market requirements& present MANTRAC products. Requests special arrangements as may be required (e.g. special prices, shortened delivery time, special payment terms, etc...) within company policies and management directions. Follows up on collection of company dues and solves related problems.
- 2. Liaises with support group to ensure coordination of sales administration activities (inventory, quotations, technical, L/G, preparation, delivery & commissioning of sold equipment). Recommends charges / improvements to selling procedures and pricing policies where appropriate. Evaluates the performance of my subordinates, defines their training needs and recommends salary increases, promotions, transfers and other personnel actions for management review and approval. Reports in writing to sales manager on sales activities, work progress and results and refers to him unsolved problems/difficulties for resolution/advice. Ensures the proper reporting of my subordinates as per company guidelines Controls expenditures & costs related to my area of activity Ensures that the sales control system is properly functioning & enforced. (e.g. weekly plan, call reports, pending deals, lost sales reports, competitive info, customers lists, PARS...etc.) Review in detail customers orders , contracts; review & approve customers orders entry forms to confirm compliance with contractual obligations Monitors adherence to company rules, regulations, work procedures & proper usage of company properties. Performs any other related duties as required. Achievements: Increasing NES by 80 % in 2012 vs 2011. Increasing NES by 45 % in 2013 Vs 2012. Increasing NES by 105 % in 2014 Vs 2013. Increasing NES by 88 % in 2015 Vs 2014. I won Mantrac / Caterpillar Best Performer Award in 2013, 2014, 2015 & 2016. Mantrac Egypt (CATERPILLARs Dealer) April 2005- October 2010 (Senior Field Service Engineer) Tasks & Responsibilities: Working as field service engineer for CAT Gas and diesel engines such as (3116,3126,3200 Series,3300 Series, 3400 Series, 3500 Series, 3600 Series, D- series {397,398,399}, C- series, MEUI, EUI, HEUI, ACERT Systems, Gas engine), OLYMPIAN generators, PERKINS engines. Carrying out Overhauling Operations of CATERPILLAR Generators & Engines at Customers' Sites. Carrying out Preventive Maintenance for MANTRAC's C.S.A. (Customer Service Agreements). Accomplishing top end & major overhauling operations of CAT G3516 Generators for American University in Cairo. Preparing Quotations & Parts lists used in Overhauling & Maintenance operations. Accomplishing overhauling operations of 3406, 3408, & 3412 CAT Marine engines at Nile cruises.
- 3. Egyptian Can Making Co. (ECANCO) March 2004 till April 2005. Senior maintenance engineer Tasks & Responsibilities: In this period I worked in the company as a senior mechanical maintenance engineer and had the chance to study and work on the following systems: - Horizontal and vertical presses Hydraulics & Pneumatics systems Pumps of different types, Compressors, Chillers, vacuum pumps. Ventilation system. LPG station activities (LPG discharging, operation, and maintenance). Spare parts inventory works. Ink printing works Spraying machines and ovens. Lead the maintenance team in day & night shifts to achieve the preventive maintenance programs, and also to handle the corrective maintenance if required. Writing daily and monthly reports for maintenance. Running the corrective maintenance tasks and sharing in the preventive maintenance. Improving the technical abilities for new technicians, evaluate their technical levels. Heliopolis Co. For Chemical Industries August 2002 January 2004 Maintenance engineer German Automotive Service (GAS) Mercedes Benz October 2000 June 2001 Maintenance engineer Tasks & Responsibilities: Following up with retail and automotive service centers on several functions of introducing the companies special products. Responsible for a selling the line of spare parts and increasing the scope of clients. Providing a complete customer technical support. TRAININGS & COURSEWORK Al Shanty Group for Plastic Products Factory May - August 96 - Exposed to PVC pipes production line. - Exposed to Polyethylene bags production line. Natural Gas Vehicles Company, (NGV) May - August 97 - Exposed to maintenance of natural gas system of cars. KHALDA petroleum Company May - August 98 - Involved in maintenance of reciprocating pumps. - Involved in maintenance of Caterpillar Diesel Engine. Al EZZ Steel Mills Company May August 99 - Exposed to steel bars production line. Egypt Gas Company May August 2000 - Introduced to natural gas network.
- 4. Special Training: (May 98 June 98), German Automotive Service (GAS), Mercedes- Benz maintenance center. - Involved in maintenance of Mercedes-Benz cars and overhaul of car engine. Mantrac training courses:- Introduction to Caterpillar diesel engines and generators. Basic engine. Basic hydraulic. Basic power train. Basic electricity. Electronic engine, EUI, HEUI, ACERT. Safety. Common rail fuel system. EPG 1 & EPG 2. Introduction to marine engines. Complete fuel system for GAS and diesel gensets. GAS gensets operation and troubleshooting. MANCRM. Selling skills The Selling & Negotiating Intelligence. Building the Emotional Intelligence Bridge Problem solving and decision making KAM ( Key Account Management) EDUCATION Bachelor degree of Mechanical Engineering-Power Dept., Higher Technological Institute (HTI) -Tenth of Ramadan City, August 2000. - Graduation Project: Control of Fluid Power Systems Hydrostatic transmission. - B.Sc. Graduation Project Grade: Excellent. - B.Sc. Year Grade: Very Good. - B.Sc. General Point Average: Good. LANGUAGE & COMPUTER SKILLS Excellent in English and Arabic( Both Written & Spoken) Proficient user of MS Office Applications: Word, Excel, Outlook and PowerPoint. Excellent knowledge of CATERPILLAR software SIS, STW, COMPASS, Sales Force PERSONAL DATA Nationality : Egyptian Marital Status: Married Children : Two Children. Military Status: Completed Date of Birth: August 1978. REFERENCES FURNISHED UPON REQUEST