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Mohamed Nagas

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Mohamed Nagas
Mohamed Nagas

A confident and reliable IT Support / Administrator with extensive practical experience in IT environment and resolving any technical issues that are raised to the service desk.

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A B O U T I confidently deliver support solutions that ensure optimal levels of IT service performance and swift resolution of issues queries. I possess a deep technical knowledge across business systems including digital media, networking, automation, infrastructure management and services. W O R K E X P E R I E N C E E D U C A T I O N BACHELOR OF?ENGINEERING MAJOR IN ELECTRONICS & COMMUNICATION Anna University, India?| 2008?- 2012 GPA?6.5 CUSTOMER SUPPORT ENGINEER Anzyma - Oman |?Sep?2017?-?till Implementing digital media solutions, ELV & automation systems. Providing support and rapidly establishing good working relationship with customers. ICT SUPPORT AL Douri Group LLC - UAE | Oct 2016 - Apr 2017 Proactively maintaining servers and networking equipment. Windows server management.? Perform daily backup & restore if system crash. C O N T A C T P: +968 97-09-4242 E:?nahasham@gmail.com fb.me/imnahas @nahastweets @nahas_insta S O C I A L Networking Technical Support Troubleshooting Windows Servers ELV Systems Digital Media Solutions Project Implementation Commissioning? Automation Service & Management P R O F E S S I O N A L S K I L L S Creative spirit Reliable and professional Organized Time management Team player Fast learner Motivated P E R S O N A L ? S K I L L S MOHAMED NAGAS M I T E N G I N E E R IT HELPDESK OFFICER Fresh Express LLC - UAE | Feb 2015 - Sep 2016 Build and install systems with peripheral devices?related to desktop infrastructure. Scheduled monthly system maintenance. TECHNICAL SUPPORT ENGINEER Glopore IMS - India |?Jan?2013?-?Feb?2014 Installation & configuration of a computer hardware, operating systems and applications. Structural network cabling & termination.

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Mohamed Nagas

  • 1. A B O U T I confidently deliver support solutions that ensure optimal levels of IT service performance and swift resolution of issues queries. I possess a deep technical knowledge across business systems including digital media, networking, automation, infrastructure management and services. W O R K E X P E R I E N C E E D U C A T I O N BACHELOR OF?ENGINEERING MAJOR IN ELECTRONICS & COMMUNICATION Anna University, India?| 2008?- 2012 GPA?6.5 CUSTOMER SUPPORT ENGINEER Anzyma - Oman |?Sep?2017?-?till Implementing digital media solutions, ELV & automation systems. Providing support and rapidly establishing good working relationship with customers. ICT SUPPORT AL Douri Group LLC - UAE | Oct 2016 - Apr 2017 Proactively maintaining servers and networking equipment. Windows server management.? Perform daily backup & restore if system crash. C O N T A C T P: +968 97-09-4242 E:?nahasham@gmail.com fb.me/imnahas @nahastweets @nahas_insta S O C I A L Networking Technical Support Troubleshooting Windows Servers ELV Systems Digital Media Solutions Project Implementation Commissioning? Automation Service & Management P R O F E S S I O N A L S K I L L S Creative spirit Reliable and professional Organized Time management Team player Fast learner Motivated P E R S O N A L ? S K I L L S MOHAMED NAGAS M I T E N G I N E E R IT HELPDESK OFFICER Fresh Express LLC - UAE | Feb 2015 - Sep 2016 Build and install systems with peripheral devices?related to desktop infrastructure. Scheduled monthly system maintenance. TECHNICAL SUPPORT ENGINEER Glopore IMS - India |?Jan?2013?-?Feb?2014 Installation & configuration of a computer hardware, operating systems and applications. Structural network cabling & termination.