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International Best Practice in
Community Relations in Mining


Professor David Brereton
Deputy Director  Research Integration

                                         1
Mongolia 2012 day 1 brereton
3
The Sustainable Minerals Institute: What we do
What is good practice in community relations?



 Practice that helps to build and
 maintain the social licence to
 operate of mining projects




                                                5
The concept of the social licence

 A mining project has a social licence if it has the broad
  acceptance and support of local communities and other key
  stakeholders in the society.

 The social licence can be as valuable as the formal
  licence granted by governments.




                                                              6
A Case Study: Newmonts Conga project in Peru
                                                                       August 2012

                                                                       Newmont
                                                                       CEO admits
                                                          July 2012    project is
                                                                       effectively
                                             June 2012    3 protesters dead
                                             Permission   shot dead;
                                Nov, 2011
                                             to resume,   State of
                                Licence      with new     emergency
                                suspended    conditions
                       2011
                       Community
                       protests &
     2010:             blockade
     Environmental
                                        New
     licence granted                    Government
                                        elected
Why the social licence is important i
The costs of poor relations

 Increased difficulty in getting project approvals

 Potential delays and disruption

 Employees placed at risk

 Reputational damage
    difficulty in obtaining future access to land and resources
    withdrawal of investor support
    international criticism


                                                                   8
Why the social licence is important ii

The benefits of good relations

 reduced transaction costs due to greater
  cooperation and trust

 goodwill  a buffer for when things go wrong

 more motivated employees




                                                 9
Building blocks for securing a social licence



                   Commitment




       Systems     Social licence   Skills




                    Knowledge
Community relations vs. public relations

Public Relations        Community Relations

 One-way                Two-way

 Messaging              Understanding

 Telling                Listening

 Persuading             Responding




                                              11
The three elements of engagement




          Source: Zandvliet and Anderson, Getting it Right


                                                             1   12
Some good practice guidelines
 Be inclusive  dont play favourites

 Be open and transparent  an informed community is a much
  stronger ally than an uninformed one

 Respond promptly to concerns and issues raised by the
  community

 Follow through on commitments

 Seek out opportunities to give community members a sense of
  ownership and control over initiatives

 Ensure that project benefits & opportunities are broadly
  distributed


                                                                13
The importance of integration

Everyone in the project should be reading from the
                   same page
Some useful resources




                                http://www1.ifc.org/wps/wcm/connect/topics
http://www.icmm.com/library/c   _ext_content/ifc_external_corporate_site/ifc+s
ommunity-development-toolkit    ustainability/publications/publications_handb
                                ook_stakeholderengagement__wci__1319577
                                185063

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Mongolia 2012 day 1 brereton

  • 1. International Best Practice in Community Relations in Mining Professor David Brereton Deputy Director Research Integration 1
  • 3. 3
  • 4. The Sustainable Minerals Institute: What we do
  • 5. What is good practice in community relations? Practice that helps to build and maintain the social licence to operate of mining projects 5
  • 6. The concept of the social licence A mining project has a social licence if it has the broad acceptance and support of local communities and other key stakeholders in the society. The social licence can be as valuable as the formal licence granted by governments. 6
  • 7. A Case Study: Newmonts Conga project in Peru August 2012 Newmont CEO admits July 2012 project is effectively June 2012 3 protesters dead Permission shot dead; Nov, 2011 to resume, State of Licence with new emergency suspended conditions 2011 Community protests & 2010: blockade Environmental New licence granted Government elected
  • 8. Why the social licence is important i The costs of poor relations Increased difficulty in getting project approvals Potential delays and disruption Employees placed at risk Reputational damage difficulty in obtaining future access to land and resources withdrawal of investor support international criticism 8
  • 9. Why the social licence is important ii The benefits of good relations reduced transaction costs due to greater cooperation and trust goodwill a buffer for when things go wrong more motivated employees 9
  • 10. Building blocks for securing a social licence Commitment Systems Social licence Skills Knowledge
  • 11. Community relations vs. public relations Public Relations Community Relations One-way Two-way Messaging Understanding Telling Listening Persuading Responding 11
  • 12. The three elements of engagement Source: Zandvliet and Anderson, Getting it Right 1 12
  • 13. Some good practice guidelines Be inclusive dont play favourites Be open and transparent an informed community is a much stronger ally than an uninformed one Respond promptly to concerns and issues raised by the community Follow through on commitments Seek out opportunities to give community members a sense of ownership and control over initiatives Ensure that project benefits & opportunities are broadly distributed 13
  • 14. The importance of integration Everyone in the project should be reading from the same page
  • 15. Some useful resources http://www1.ifc.org/wps/wcm/connect/topics http://www.icmm.com/library/c _ext_content/ifc_external_corporate_site/ifc+s ommunity-development-toolkit ustainability/publications/publications_handb ook_stakeholderengagement__wci__1319577 185063