Morale and motivation
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This document discusses morale and motivation in the workplace. It defines morale as the mental attitude and satisfaction that determines an individual's willingness to work. High morale is characterized by enthusiasm, satisfaction, team spirit and pride. Motivation refers to factors that encourage employees to achieve goals and objectives. It discusses theories of motivation from McGregor, Maslow, Herzberg, Adams and Locke. The document also covers factors that influence morale like management practices, and signs of low employee morale such as absenteeism and turnover.
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Here are a few key points on the role of money in motivating Indian employees:
- For most Indian employees, basic financial security and needs are important motivating factors given the country's developing economy. Meeting basic needs like paying bills, supporting a family, saving for the future etc. are priorities. So money does play an important role in motivation.
- However, money alone may not be a long-term sustaining motivator. While pay is important, Indian employees also want meaningful work, growth opportunities, recognition from managers/leaders, an engaging workplace culture etc. Non-monetary factors become increasingly important over time.
- In jobs that are more mundane or repetitive, money could be a stronger motivatorAd
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Morale and motivation
- 2. MORALE It is the mental attitude which makes the individual perform his work either willingly and enthusiastically or poorly and reluctantly. It is used to describe the level or quality of the attitude or reaction displayed by an individual or by a group as being high or low, good or poor, positive or negative. The qualities indicating high morale are known by such terms as enthusiasm, personal satisfaction, team spirit, pride of achievement, and willingness to work.
- 3. MORALE Professor Michael J. Jucius defines morale as a state of mind and emotions, affecting willingness to work, which in turn affects individual and organizational objectives. What it is What it does Where it resides Whom it affects What it affects
- 4. MORALE Professor Dale S. Beach defined morale as the total satisfaction a person derives from his job, his work group, his boss, the organization, and his environment. It is also affected by his personality structure. Morale pertains to the general feeling of well-being, satisfaction, and happiness of people. Professor Flippo describes morale as a mental condition or attitude of individuals and group which determines their willingness to cooperate.
- 5. FACTORS INFLUENCING MORALE 1. The employees themselves 2. Management practices 3. Outside factors 4. State of communication in the firm
- 6. INDICATIONS OF LOW EMPLOYEE MORALE 1. Customer complaints 2. Frequent absenteeism and tardiness 3. Frequent sick leave 4. Low production, spoilage of materials due to inattention 5. Unjustified overtime 6. Careless handling of machines causing breakdowns 7. Spoilage and waste of supplies and materials
- 7. INDICATIONS OF LOW EMPLOYEE MORALE 8. Grievance and complaints 9. High labor turnover 10.Rumors, quarrels or fights 11.Frequent violations of rules and regulations 12.Lost man-hours because of long breaks and frequent trips to comfort rooms 13.Unsatisfactory ratings in performance appraisal
- 8. METHODS USED IN DETERMINING MORALE 1. Counseling and exit interview 2. Grievance procedure 3. Spy system or management informers 4. Interview 5. Studying or reviewing the employees records 6. Observation 7. Attitude or Morale survey
- 9. MOTIVATION The word motivation is derived from the word motivate which means to move, impel or induce to act to satisfy a need or want. Any consideration, idea or object prompting or exciting an individual to act or move him to do what his leader wants to be accomplished is motivation. It is the willingness to exert effort to achieve a goal or objective for reward. It is the need, want, or motive within the individual that will urge him to accomplish his objectives.
- 10. TYPESOF MOTIVATION 1. POSITIVE MOTIVATION human relations or leadership approach whereby subordinates enthusiastically follow the leaders will because of some possible gain, reward or satisfaction they expect to get such as feeling of achievement, sense of responsibility, appreciation, promotion etc. 2. NEGATIVE MOTIVATION influences others to follow the leaders will, but not because of any expected advantage but of fear of punishment or the application of certain sanctions such as losing some money or status, recognition, or even ones job.
- 11. POSITIVE FACTORS IN MOTIVATING PEOPLE 1. Money 2. Job security 3. Praise and recognition 4. Sense of belonging 5. Competition 6. Delegation of responsibility and authority 7. Employee participation 8. Sincere interest in subordinate
- 12. EFFECTSOF MOTIVATION 1. Move and act to follow the direction desired by management 2. Achieve high output and produce good quality products and services 3. More careful in the use and care of machines and equipment, avoid or prevent accidents, and minimize or prevent losses or waste
- 13. EFFECTSOF MOTIVATION 4. Accept willingly the changes made by the management provided that the changes to be made have been previously explained and understood by them and proper training is provided to adjust them to the change 5. Willingly respond in times of emergencies or during rush periods or occasions requiring special effort, overtime, and the like 6. Problems of disciplines are minimized
- 14. THEORIESOF MOTIVATION 1. McGregorsTheory X andTheoryY 2. Maslows Hierarchy of Needs 3. HerzbergsTwo-FactorTheory 4. Adams EquityTheory 5. Lockes GoalTheory