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Mostafa Kadry Mohammed
SAP HCM Business Consultant

Address:
Mobile:
E-mail:
E-mail:

50th street, Zahraa Maadi, Maadi, Building 8
+20 1143446699
mostafa.kadry@hotmail.com
mostafa.kadry@ymail.com

PROFESSIONAL PROFILE
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Solutions-oriented SAP consultant who excels in delivering projects, collaborating with project teams,
interfacing with clients, and deploying technology to build successful solutions for clients.
Technical expertise with interpersonal skills while interacting effectively with customers, sales staff, and
technical/engineering teams; skilled in delivering presentations and demos.
Dedicated, self-motivated achiever who is committed to success and adept at juggling multiple tasks in a
high-pressured environment.
Solid communicator; Strong problem-solver who can design solutions and assist team to achieve the
required results.

PROFESSIONAL EXPERIENCE
 IBS, Cairo-Egypt
 SAP HR Consultant
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May 2013 – Present

Reviewing project status reports during each operational phase and preparing weekly project
status reports for Steering committee.
Scheduling, conducting and participating in project meetings.
Defined and directed project goals, objectives, critical success factors, milestones, and risks.
Full life cycle implementations of SAP Human Capital management
Provide production support (after going live with the implemented solution) for the time
specified in the estimates.

 Key Projects:
 Regina Pasta

May 2013– Current

Project Description: Mapping of current business processes & Implementation of SAP ECC 6.0
.modules (FICO - MM – WM - HCM – BI) that cover all Regina pasta business processes
(Role: SAP HR Consultant, focusing on All Core modules.( PA - OM – TM –PY
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(Blue print phase (Finished
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o Implemented HR Modules: PA - OM – TM

 Egyptian Steel

May 2013– Current

.modules (FICO - MM – HCM) that cover all Egyptian steel business processes
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Implemented HR Modules: PA – OM
Training Manual Documentation

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 UFI (United Food Industry )

September 2013– Current

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 Nahdet Misr

November 2013– Current

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(Blue print phase (modification
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Implemented HR Modules: PA – OM –TM
Training Manual Documentation

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Previous Experience
 AB & Associates Management Consulting

November 2012 – April 2013

 Senior Business Development Officer
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Drive strategic development
Achieve revenue goals
Worked on enlarging client base and website visitors
Focus on increasing brand awareness
And coordinating public relations efforts
Developed documentations, brochures, stationary and catalogues for products

 Allianz Life Assurance Company, Cairo, Egypt

October 2011 – October 2012

 Field Support Leader Sales
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Closely managing and monitoring the performance and progress in sales targets achievement,
the quality of the portfolios and the persistence of policies.
Ensure that service level targets are achieved by the sales team as set by the company
Monitoring clients’ satisfaction and supporting the Sales team in developing sales opportunities
Provide a proper & healthy work environment for my team
Conducting sales visits for the purpose of developing sales opportunities and to coach the Sales
team on effective sales and client management.
Ensure & support team’s performance development
Make a personal production
Presenting periodical reports and statistics to illustrate the Unit’s activity and results as needed
Delivery of all the assigned tasks on time
Enhance sales figures month over month

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Vodafone Egypt

April 2009 – September 2011

 Senior Representative in the Complaints & Retention (Acting Team Leader)

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Achieve a high success rate in retaining complaining customers based on their value
Have the ability to create new ideas and to make enhancement in the process
Handling all the outbound and follow up calls to raise the customer satisfaction
Communicate effectively with other departments in order to provide the required customer
service standards
Provide the customers with accurate information related to the company’s products and
services
Provide excellent knowledge of all Vodafone’s services, products, offers, promotions
Follow complaint management processes and policies whilst living up passion for our customers
Interact with all concerned internal and external parties in a highly professional manner

 Vodafone Egypt
 Sales Representative
 Customers & Team
 Ensure service level targets are achieved
 Ensures consistence of look & feel standards
 Recognizing and delighting Vodafone One Customers
 Effective customers’ complaints handling and decrease them month over month
 Improve the store’s Mystery Shopping, Telephonic interview, and WIST results
 Improve store visit report result
 Ensure proper internal and interdepartmental communication
 Communicate effectively with other departments in order to provide the required customer
service standards
 Ensure the quality of delivering consumer and enterprise Customer Care activities
 Break the ice, collect information, resolve issues & heighten awareness
 Provide proper & healthy work environment
 Ensure & support team’s performance development
 Provide support guidance and solutions to the team
 Consistent feedback in all directions
 Recognize the team’s efforts and perform coaching sessions
 Performing monthly one on one to team members
 Sales
 Analyzing performance & providing action plans
 Achieve the agreed store’s assigned strategic sales targets
 Enhance sales figures month over month
 Operation

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Manage information flow
Ensure proper handling of opening and closing procedures
Maintain the agreed stock level at all times
Ensure effective, efficient and smooth day to day operations
Ensure the team’s adherence to company’s policies and procedures
Ensure accurate and updated filing system
Communicate daily reports and correspondences to stakeholders
Cost efficiency and effectiveness implementation
Delivery of all the assigned tasks on time
Accurate inventory control and stock take
Handling variance reports and taking corrective and preventive actions
Handling the cash end of day processes
Adherence to all cash operation policies & procedures

PERSONAL SKILLS
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Excellent Presentation and Communication Skills.

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Hard worker, goal oriented & good working under pressure.

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Have high ability and interest to learn new technologies.

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Leadership skills, able to work in a team & Comfortable in complex environments.

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Excellent management skills.

TECHNICAL SKILLS
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Consulting Skills

Through Eight years of experience in customer facing field, I gained an excellent skills in customer
handling and provide fast and appropriate solutions in complex situations.
-Team leading skills.
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Technical Skills
SAP HCM
Configuration of Master Data
Organization management
Personnel Administration
Time Management
Personnel Development.
Appraisal

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Concepts & Knowledge
Accelerated SAP
MS Visio, MS Office.

EDUCATION, CERTIFICATIONS, AND PROFESSIONAL TRAINING

 Bachelor of Commerce – Accounting, 2004
Ain Shams University, Cairo, Egypt
 Graduation Grade: Fair.

 Certification
 SAP HR Consultant
 Management Diploma (from CELEMI)

 Training
 Customer Satisfaction Management.
 Time & Stress management.
 Project management Professional
Conflict management 
 Sales Technique (listen &identify)

LANGUAGES & HOBBIES
 Languages:
 Arabic: Mother tongue.
 English: Fluent (Reading, Writing, Speaking & Understanding).

 Hobbies:
 Swimming, Tennis, Table Tennis, Reading, Traveling.

PERSONAL INFORMATION
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Date of Birth: 10/9/1982.
Place of Birth: Cairo, Egypt.
Nationality: Egyptian.
Gender: Male.
Military Service: Exempted.
Marital Status: Married.

REFERENCES
 References available on request.

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Mostafa kadry CV

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