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Motivation

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Christina Zhu

This document summarizes key points from multiple source materials related to motivation in psychology and business. It discusses intrinsic and extrinsic motivation, locus of control theory developed by Julian Rotter, attribution theory created by Fritz Heider, and the three types of attribution. It also profiles cognitive psychologist Bernard Weiner and his work. Finally, it outlines five ways that the Ritz-Carlton Company motivates employees, such as sharing "wow stories" and demonstrating passion.

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Course: I/O Psych Summer session 1 Professor: Joseph Morrissey Name: Ying-Ling Zhu
Cooper, R. B., & Jayatilaka, B. (2006). Group Creativity: The Effects of Extrinsic, Intrinsic, and Obligation Motivations. Creativity Research Journal, 18(2), 153-172. Two types of motivation 1¡­.Intrinsic Motivation 2¡­.Extrinsic Motivation
WEINER, B. (2010). The Development of an Attribution-Based Theory of Motivation: A History of Ideas.Educational Psychologist, 45(1), 28-36. doi:10.1080/00461520903433596 Julian Rotter: (born 22 October 1916) is an American Psychologist ? Locus of control -high internal locus of control VS. -high external locus of control
Fritz Heider: whose work was related to the Gestalt school. - Famous for: the creation of the balance theory and the attribution theory Three types of attribution!!! 1. Explanatory attribution 2. Predictive attribution 3. Interpersonal attribution
Bernerd Weiner: cognitive psychologist -Published 15 books and many articles -Professor of UCLA Difficult task?internal causal locus for the success?high pride Easy task ?external causal locus for the success?low pride
Employee Motivation the Ritz-Carlton Way The Ritz-Carlton Company, L.L.C operates hotels and resorts. Its amenities include guest rooms, suites, restaurants, bars, a spa, meetings, and golf facilities, as well as facilities for weddings and social celebrations. The company was founded in 1983 and is headquartered in Chevy Chase, Maryland with sales offices in Atlanta, Chicago, Dubai, Frankfurt, Hong Kong, London, Los Angeles, New York, Shanghai, Singapore, Tokyo, and Washington D.C. It has hotels in Bahrain, Cayman Islands, Chile, China, Egypt, Germany, Indonesia, Ireland, Italy, Jamaica, Japan, Korea, Malaysia, Mexico, Portugal, Puerto Rico, Qatar, Russia, Singapore, Spain, Turkey, Canada, Saudi Arabia, the United Arab Emirates, and the United States. The Ritz-Carlton Company, L.L.C operates as a subsidiary of Marriott International, Inc.
°ä´Ç²Ô³Ù¡¯»å 5 ways the Ritz-Calton Company motivate their employees 1) Share "wow stories.¡° 2) Demonstrate passion 3) Sell the benefit. 4) Ask for feedback. 5) Praise effectively Gallo, Carmine. (2008, February 29). Employee motivation the ritz-carlton way.COMMUNICATIONS, Retrieved from http://www.businessweek.com/smallbiz/content/feb2008/sb20080229_347490.htm

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Motivation

  • 1. Course: I/O Psych Summer session 1 Professor: Joseph Morrissey Name: Ying-Ling Zhu
  • 2. Cooper, R. B., & Jayatilaka, B. (2006). Group Creativity: The Effects of Extrinsic, Intrinsic, and Obligation Motivations. Creativity Research Journal, 18(2), 153-172. Two types of motivation 1¡­.Intrinsic Motivation 2¡­.Extrinsic Motivation
  • 3. WEINER, B. (2010). The Development of an Attribution-Based Theory of Motivation: A History of Ideas.Educational Psychologist, 45(1), 28-36. doi:10.1080/00461520903433596 Julian Rotter: (born 22 October 1916) is an American Psychologist ? Locus of control -high internal locus of control VS. -high external locus of control
  • 4. Fritz Heider: whose work was related to the Gestalt school. - Famous for: the creation of the balance theory and the attribution theory Three types of attribution!!! 1. Explanatory attribution 2. Predictive attribution 3. Interpersonal attribution
  • 5. Bernerd Weiner: cognitive psychologist -Published 15 books and many articles -Professor of UCLA Difficult task?internal causal locus for the success?high pride Easy task ?external causal locus for the success?low pride
  • 6. Employee Motivation the Ritz-Carlton Way The Ritz-Carlton Company, L.L.C operates hotels and resorts. Its amenities include guest rooms, suites, restaurants, bars, a spa, meetings, and golf facilities, as well as facilities for weddings and social celebrations. The company was founded in 1983 and is headquartered in Chevy Chase, Maryland with sales offices in Atlanta, Chicago, Dubai, Frankfurt, Hong Kong, London, Los Angeles, New York, Shanghai, Singapore, Tokyo, and Washington D.C. It has hotels in Bahrain, Cayman Islands, Chile, China, Egypt, Germany, Indonesia, Ireland, Italy, Jamaica, Japan, Korea, Malaysia, Mexico, Portugal, Puerto Rico, Qatar, Russia, Singapore, Spain, Turkey, Canada, Saudi Arabia, the United Arab Emirates, and the United States. The Ritz-Carlton Company, L.L.C operates as a subsidiary of Marriott International, Inc.
  • 7. °ä´Ç²Ô³Ù¡¯»å 5 ways the Ritz-Calton Company motivate their employees 1) Share "wow stories.¡° 2) Demonstrate passion 3) Sell the benefit. 4) Ask for feedback. 5) Praise effectively Gallo, Carmine. (2008, February 29). Employee motivation the ritz-carlton way.COMMUNICATIONS, Retrieved from http://www.businessweek.com/smallbiz/content/feb2008/sb20080229_347490.htm