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Mount Pleasant Business Improvement Area AGM

miss604
miss604

This document discusses the benefits of having an online presence and social media presence for businesses. It notes that an increasing number of Canadians are using social media and that businesses should engage customers online as well as offline. The document provides tips for businesses on using social media to connect with customers, provide updates and respond to customers. It stresses that businesses should have a plan for their online efforts and set goals around communication, sales and engagement.

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REBECCA BOLLWITT Miss604.com/contact
Mount Pleasant Business Improvement Area AGM
Bene鍖ts of a Web Presence
@Miss604 @Mnt_Pleasant More Than Cat Photos...
@Miss604 @Mnt_Pleasant What People Want to Share
@Miss604 @Mnt_Pleasant Even if Youre Not Listening... Yet
@Miss604 @Mnt_Pleasant ...People Are Talking About You
Importance of a @Miss604 @Mnt_Pleasant Web Presence
All of Your Information @Miss604 @Mnt_Pleasant As Posted by You Hours Location About Products Menu Items
Be the Expert on You @Miss604 @Mnt_Pleasant Your Neighbourhood, Your Industry SOURCE Pro鍖le Daily Updates Specials Community Info
Be the Expert on You @Miss604 @Mnt_Pleasant Your Neighbourhood, Your Industry SOURCE Pro鍖le Daily Updates Specials Community Info
Be the Expert on You @Miss604 @Mnt_Pleasant Your Neighbourhood, Your Industry SOURCE Pro鍖le Daily Updates Specials Community Info
Be the Expert on You @Miss604 @Mnt_Pleasant Your Neighbourhood, Your Industry SOURCE Pro鍖le Daily Updates Specials Community Info
@Miss604 @Mnt_Pleasant Canadians on Social Media 22% 2011 comScore Canadian Households 78% Online Yes No
@Miss604 @Mnt_Pleasant Canadians on Social Media 40% 2011 Ipsos Poll 60% Canadians on Social Media Yes No
@Miss604 @Mnt_Pleasant Canadians on Social Media 2011 Ipsos Poll 52% 48% Canadians Online Who Like or Follow Brands Yes No
@Miss604 @Mnt_Pleasant Canadians on Social Media Enable the Like
Reach Out to @Miss604 @Mnt_Pleasant Bring Customers In Of鍖ine to Online
Reach Out to @Miss604 @Mnt_Pleasant Bring Customers In Are you texting each other? Of鍖ine to Online
Reach Out to @Miss604 @Mnt_Pleasant Bring Customers In Online to Of鍖ine
Do: @Miss604 @Miss604 @Mnt_Pleasant Engage, Stay Current A trusted referral is the Holy Grail of advertising New word of mouth An accessible company is a trustworthy company Build Relationships
Do Not: @Miss604 @Miss604 @Mnt_Pleasant Sell, Sell, Sell Dont be that guy... Showcase products, community Respond Share Celebrate customers Online to Of鍖ine Let your passion shine through
@Miss604 @Miss604 @Mnt_Pleasant Customer Service Customer Service Connect Follow up Put Out Fires
@Miss604 @Miss604 @Mnt_Pleasant Customer Service Customer Service Connect Follow up Put Out Fires
Free to Start @Miss604 @Miss604 @Mnt_Pleasant Then Invest
Free to Start @Miss604 @Miss604 @Mnt_Pleasant Then Invest you@gmail.com vs you@yourbusiness.com Wrap It Into Marketing yourwebsite.wordpress.com Branding vs yourwebsite.com
@Miss604 @Miss604 @Mnt_Pleasant ROI A Cat Rolling In Money
@Miss604 @Miss604 @Mnt_Pleasant ROI A Cat Rolling In Money
@Miss604 @Miss604 @Mnt_Pleasant ROI What Would You Like to Achieve? Quick communication & access Improved customer retention Before You Get Increased sales The Cat, Analytics/data Have a Plan Event attendance Build buzz with contests/promotions Spend less on brochures, advertising, print marketing Online pages are 鍖exible, can be updated anytime
@Miss604 @Miss604 @Mnt_Pleasant Planning Set Your Goals for Your Web Efforts Make a Schedule Have Themes Be Prepared for Engagement Before You Get The Cat, Have a Plan
@Miss604 @Miss604 @Mnt_Pleasant Planning Be Actively Social Instead of Reactionary Check out others pro鍖les on Twitter, Facebook Read other blogs in your industry Comment Before You Get The Cat, Have a Plan
@Miss604 @Miss604 @Mnt_Pleasant Planning See the Conversation, Then Join It... http://search.twitter.com Before You Get The Cat, Have a Plan
@Miss604 @Miss604 @Mnt_Pleasant FIND THIS TALK ONLINE Miss604.com/ MountPleasant
REBECCA BOLLWITT Miss604.com/contact

More Related Content

Mount Pleasant Business Improvement Area AGM

  • 1. REBECCA BOLLWITT Miss604.com/contact
  • 4. @Miss604 @Mnt_Pleasant More Than Cat Photos...
  • 5. @Miss604 @Mnt_Pleasant What People Want to Share
  • 6. @Miss604 @Mnt_Pleasant Even if Youre Not Listening... Yet
  • 7. @Miss604 @Mnt_Pleasant ...People Are Talking About You
  • 8. Importance of a @Miss604 @Mnt_Pleasant Web Presence
  • 9. All of Your Information @Miss604 @Mnt_Pleasant As Posted by You Hours Location About Products Menu Items
  • 10. Be the Expert on You @Miss604 @Mnt_Pleasant Your Neighbourhood, Your Industry SOURCE Pro鍖le Daily Updates Specials Community Info
  • 11. Be the Expert on You @Miss604 @Mnt_Pleasant Your Neighbourhood, Your Industry SOURCE Pro鍖le Daily Updates Specials Community Info
  • 12. Be the Expert on You @Miss604 @Mnt_Pleasant Your Neighbourhood, Your Industry SOURCE Pro鍖le Daily Updates Specials Community Info
  • 13. Be the Expert on You @Miss604 @Mnt_Pleasant Your Neighbourhood, Your Industry SOURCE Pro鍖le Daily Updates Specials Community Info
  • 14. @Miss604 @Mnt_Pleasant Canadians on Social Media 22% 2011 comScore Canadian Households 78% Online Yes No
  • 15. @Miss604 @Mnt_Pleasant Canadians on Social Media 40% 2011 Ipsos Poll 60% Canadians on Social Media Yes No
  • 16. @Miss604 @Mnt_Pleasant Canadians on Social Media 2011 Ipsos Poll 52% 48% Canadians Online Who Like or Follow Brands Yes No
  • 17. @Miss604 @Mnt_Pleasant Canadians on Social Media Enable the Like
  • 18. Reach Out to @Miss604 @Mnt_Pleasant Bring Customers In Of鍖ine to Online
  • 19. Reach Out to @Miss604 @Mnt_Pleasant Bring Customers In Are you texting each other? Of鍖ine to Online
  • 20. Reach Out to @Miss604 @Mnt_Pleasant Bring Customers In Online to Of鍖ine
  • 21. Do: @Miss604 @Miss604 @Mnt_Pleasant Engage, Stay Current A trusted referral is the Holy Grail of advertising New word of mouth An accessible company is a trustworthy company Build Relationships
  • 22. Do Not: @Miss604 @Miss604 @Mnt_Pleasant Sell, Sell, Sell Dont be that guy... Showcase products, community Respond Share Celebrate customers Online to Of鍖ine Let your passion shine through
  • 23. @Miss604 @Miss604 @Mnt_Pleasant Customer Service Customer Service Connect Follow up Put Out Fires
  • 24. @Miss604 @Miss604 @Mnt_Pleasant Customer Service Customer Service Connect Follow up Put Out Fires
  • 25. Free to Start @Miss604 @Miss604 @Mnt_Pleasant Then Invest
  • 26. Free to Start @Miss604 @Miss604 @Mnt_Pleasant Then Invest you@gmail.com vs you@yourbusiness.com Wrap It Into Marketing yourwebsite.wordpress.com Branding vs yourwebsite.com
  • 27. @Miss604 @Miss604 @Mnt_Pleasant ROI A Cat Rolling In Money
  • 28. @Miss604 @Miss604 @Mnt_Pleasant ROI A Cat Rolling In Money
  • 29. @Miss604 @Miss604 @Mnt_Pleasant ROI What Would You Like to Achieve? Quick communication & access Improved customer retention Before You Get Increased sales The Cat, Analytics/data Have a Plan Event attendance Build buzz with contests/promotions Spend less on brochures, advertising, print marketing Online pages are 鍖exible, can be updated anytime
  • 30. @Miss604 @Miss604 @Mnt_Pleasant Planning Set Your Goals for Your Web Efforts Make a Schedule Have Themes Be Prepared for Engagement Before You Get The Cat, Have a Plan
  • 31. @Miss604 @Miss604 @Mnt_Pleasant Planning Be Actively Social Instead of Reactionary Check out others pro鍖les on Twitter, Facebook Read other blogs in your industry Comment Before You Get The Cat, Have a Plan
  • 32. @Miss604 @Miss604 @Mnt_Pleasant Planning See the Conversation, Then Join It... http://search.twitter.com Before You Get The Cat, Have a Plan
  • 33. @Miss604 @Miss604 @Mnt_Pleasant FIND THIS TALK ONLINE Miss604.com/ MountPleasant
  • 34. REBECCA BOLLWITT Miss604.com/contact

Editor's Notes