Moving from the Business Strategy to Technology Strategy - A Top-Down Approach to Strategy Development
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This document presents a pattern for translating a business strategy into a technology strategy. It uses ING, a Dutch banking group, as a case study. The pattern involves extracting keywords from the business strategy, extrapolating technology themes from those keywords, and mapping capabilities to the themes to develop a technology investment strategy. This allows the technology strategy to have traceability to the business goals and drives the organization forward at the least cost. The capabilities are split into buckets to help manage ICT budgets. Executing the technology strategy and keeping existing systems running enables the business to continue functioning as new technologies are adopted.
Moving from the Business Strategy to Technology Strategy - A Top-Down Approach to Strategy Development
- 1. MOVING FROMTHE BUSINESSMOVING FROMTHE BUSINESS STRATEGY TO TECHNOLOGY STRATEGYSTRATEGY TO TECHNOLOGY STRATEGY ((ATO P-DO WNAPPRO ACH TO STRATEGY DEVELO PMENTATO P-DO WNAPPRO ACH TO STRATEGY DEVELO PMENT )) Presentedby: Daljit RBanger MSc FBCS OMG(Business ArchitectureGuild) Amsterdam 19th June2019
- 2. AGENDA EXAM QUESTION PRECURSOR A SIMPLE REUSABLE PATTERN FOR STRATEGY DEVELOPMENT BUSINESS ARCHITECTURE / PATTERN MAPPING PATTERN DISCUSSED USING ING AS A CASE STUDY ING THE GLO BAL BUSINESS STRATEGY EXTRACT DEFAULT WO RDS EXTRACTED FRO MSTRATEGY EXTRAPO LATING TECHNOLO GY THEMES EXTRAPOLATING TECHNOLOGY CAPABILITIES ASSEMBLING THE ELEMENTS EXTRAPOLATING TECHNOLOGY CAPABILITIES FINAL MESSAGE
- 3. EXAM QUESTIONEXAM QUESTION Yo ur Busine ss Archite cture te am has co m ple te d a Busine ss Strate g y. Bo th the Strate g y and Budg e t have be e n appro ve d Yo u are taske d with translating the abo ve into a te chno lo g y strate g y.
- 4. PRECURSORS UNDERSTAND THE TECHNOLOGY ECOSYSTEM APPRECIATE, IF ANY, THE ON-GOING TECHNICAL DEBT BEING ACCRUED BY THE BUSINESS THE REGULATORY COMPLIANCE REQUIRED IN YOUR MARKETS BY THE BUSINESS. BE AWARE OF THE UNKNOWN KNOWNS I.E. SHADOW IT AWARENESS OF COMPETITOR/NEW MARKET ENTRANTS USE OF TECHNOLOGY DISRUPTIVE MARKET FORCES AT PLAY IN YOUR INDUSTRY MANDATORY REPORTING FINANCIAL / REGULATORY
- 7. To demonstrate the use of the Pattern we will use ING the Dutch multinational banking and financial services corporation headquartered here in Amsterdam as our case. INGs primary businesses are retail banking, direct banking, commercial banking, investment banking, asset management, and insurance services.
- 8. Source : ING Website (https://www.ing.com/About-us/Annual-reporting-suite/Annual-Report/2018-Annual-Report.htm) Example Keyword Extraction
- 9. Looking ForKey Words To Map to Themes
- 14. DEFAULT WORDS EXTRACTED FROM STRATEGY
- 18. EXAMPLE - FINANCIAL CRIME EXAMPLE FORDOMAIN / CAPABILITIES MAPPING
- 20. Business Strategy Keyword Extraction Technology Themes System Capability Matrix Technology Investment Control/Execute /Monitor From Business Strategy to Technology Realisation Assembling all the Elements Top Down Bottom UP Maintain Adapt Shape Technology Dis-Investment
- 21. C Part 2- Technology Strategy Current Technology ecosystem Shadow IT Issues Drivers for Technology Transformation & Change Suppliers / vendors Target Model Reference Architecture Canvas Capabilities Definitions Channels API / Data Interchange Process Automation / Robotics Compliance / Reporting Information Capability assessment and Issues Target end-state architecture Proposed global standards Roadmap and migration scenario(s) Transition architectures Appendix Systems Inventory by Domain Maturity Levels Guide Acronyms Part 1- Business Drivers Assessment Strategic / Operational Initiatives Value Streams Aligning the Business Strategy to IT Outcomes Business Themes Transposing the Business Themes into Technology Themes Automate Innovate Collaborate Optimise Kill Complexity Architecture Principles Governance Business IT Policy & approach Strategic Objectives Background Purpose of Document Intended Audience Intended usage and lifecycle Related documents Management Summary
- 22. ABRIDGED TARGET OPERATING MODEL / BUSINESS STRATEGY (CORPORATE / FUNCTIONAL) PROVIDE THE DRIVERS FOR THE TECHNOLOGY STRATEGY TECHNOLOGY THEMES ALLOW THE BUSINESS TO HAVE TRACEABILITY BETWEEN THE ICT AND THE GOALS OF THE ORGANISATION DISSECTING THE THEMES TO MAP TO FUTURE, CURRENT AND INNOVATION CAPABILITIES THAT DRIVE THE AGENDA OF THE BUSINESS FORWARD AT THE LEAST UNIT COST SPLITTING THESE CAPABILITIES INTO BUCKETS ALLOW THE ICT BUDEGTS TO ME MANAGED FURTHER EXECUTION AND KEEPING THE LIGHTS ON IS THE ENABLER FOR THE BUSINESS TO CONTINUE FUNCTIONING
- 23. FINAL MESSAGE WISE RULERS : NOT RESTRICTING THEMSELVES TO DEALING WITH PRESENT THREATS BUT USING EVERY MEANS AT THEIR DISPOSAL TO FORESEE AND FORESTALL FUTURE PROBLEMS AS WELL - NICCOL MACHIAVELLI Kno w yo ur Enviro nm e nt Inte rnal/ Exte rnal.
- 24. Website : www.s-ea-t.com (Tools, Papers Downloads) Blog : https://dalbanger.wordpress.com/ Email : dal@s-ea-t.com Thank YouThank You
Editor's Notes
- #4: Elaborate a bit on this Firstly There is no right or wrong answer as the strategy is very bias towards the lens of the author and his/her background
- #7: Map the Pattern to The BA Guild Framework
- #12: Data Management Develop Data Analytics Insights KYC GDPR Go to Platform Partnerships Global Platform Model Bank Privacy Efficiency Innovation New Services New Ways of Working
- #22: Case Management Compliance Reporting