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Mr Ngwenya
- 1. CURRICULUM VITAE OF Mathew Ngwenya T25 cnr NY3 and 100 street Tambo Square Gugulethu Mobile.0786711879/ 0746509043 Email:Matthewngwenya@live.co.za Website:http://matthewvuitton.wix.com/matthew-ngwenya ID. 8707015930086 Nationality:SouthAfrican Gender:Male Race: African Marital Status:Single HealthStatus: Good Languages Home LANGUAGE ï‚· TSONGA OTHER LANGUAGES ENGLISH SPEAK: READ: WRITE o GOOD GOOD GOOD PORTUGUES GOOD GOOD GOOD SETSWANA GOOD GOOD GOOD SESOTHO GOOD GOOD GOOD TSHIVENDA GOOD GOOD GOOD IsiZulu GOOD GOOD GOOD CAREER OBJECTIVES To gain a challengingentry-levelpositioninthe MarketingandSalesindustrythatutilizesmy creative andcommunicationskills. EDUCATION Ahmed Timol School (2003-2007) Highest Grade Passed: ï‚· Grade 12 (Matric)Subjects: ï‚· English (First Language) ï‚· Afrikaans (Second Language) ï‚· Accounting ï‚· Criminology ï‚· Mathematics
- 2.  Business Economics EMPLOYMENT Fima films SA pty (ltd) , Chamdor (May 2008-November 2011) Address: 3 Van Lil Straat, Chamdor, Krugersdorp, Johannesburg Contacts: 011 761 7524 Position: Mechanical Artisan (Assistant) Duties:  Replacing plant machines  Packing pallets in order  Repairing broken pallets Reason of leaving: Recruitment agency contract expired with the company Premium Card advantage Pty (Ltd) Address: 97 Mackay avenue, Blaigoriew, Randburg, Johannesburg Contacts: 011 993 9740 Campaign: Mobi Moola short term loans Position: Sales Consultant (call center) Duration: April 2012 – December 2014 Duties:Contacting new customers to introduce and sell loan products. Contributed to and participated in team meetings and activities. Processing order. Maintaining a working understanding of key suppliers, competitive position. Logged enquiries and resolutions on a database. Offered customers alternatives and up-selling. Selling a range of products and services, to both new and existing clients. Working on high quality appointment setting campaigns. Maximising every sales enquiry. Reason for leaving: contract expired
- 3. Blue Mercury Financial Sevirces inc Address: 175 cnr Republic road and Braam Fisher Road, Randburg, Johannesburg Contact: 011 781 4411 Position: Sales Consultant (call center) Campaign: MTN new cellphone contract and Discovery Life Insurance Duration: December 2014 – September 2015 Duties: Contacting lapsed & new customers to introduce and sell MTN cellphone contracts and Discovery Life Insurance products. Training new staff on call logging software. Building and developing accounts. Contributed to and participated in team meetings and activities. Processing order. Maintaining a working understanding of key suppliers, competitive position. Logged enquiries and resolutions on a database. Offered customers alternatives and up-selling. Reason for leaving: contract expired Live Wire Call Centre Solution Address: 47 Strand street Cape Town Contact: 021 488 9900 Campaign: Live wire funerals and liberty Life Funerals Duration: October 2015 – February 2016 Position: telesales Consultant Duties: Contacting lapsed & new customers to introduce and selling Liberty Life Insurance products. Re-directing enquiries to the appropriate person. Building and developing accounts. Contributed to and participated in team meetings and activities. Processing order. Maintaining a working understanding of key suppliers, competitive position. Logged enquiries and resolutions on a database. Offered customers alternatives and up-selling. Reason of leaving: contract expired
- 4. Legal and Tax Financial Services pty (Ltd) Address: 12 Loop straat Cape Town Contact: 021 020 1300 Compaign: Legal and Tax Legal Policy and Funeral Policy Duration: Currently employed since March 2016 Position: Telesales Consultant Duties: Contacting lapsed & new customers to introduce and selling Legal and tax funeral insurance and legal cover promote products.Re-directing enquiries to the appropriate person. Building and developing accounts. Contributed to and participated in team meetings and activities. Processing order. Maintaining a working understanding of key suppliers, competitive position. Logged enquiries and resolutions on a database. Offered customers alternatives and up-selling. Personal A solid team player who thrives on working in a fast paced environment. Having a persuasive personality & focused on achieving goals. Possessing a confident and articulate telephone manner. Having a burning desire to succeed. Adaptive to change and ability to multi-task. Able to work as part of a team and in a busy telephony environment. Enjoy working to KPI's and departmental targets. Well spoken. Resilient and proactive. Ability to stay calm under pressure. Able to react quickly and effectively when dealing with challenging situations. PERSONAL SUMMARY I am an experiencedtelesalesprofessional withasolidtrackrecord withinoutboundbusinessto businesstelesales.Possessingastrongcommercial acumenandhavinga proventrack recordin closingdealsoverthe telephone.Havingaindepthunderstanding the importance of customer service andrecognizingthe needtobalance profitablegrowthwithcustomersatisfaction.Currently lookingtocontinue inasuccessful careerinmediasalesasa telesalesconsultant.
- 5. Achievements 2013 I became Premium Advantage Card best sales top sales man and best quality sales 2014 I became best call center sales consultant in the region of Randburg 2014 I became top dressed sales man and top achiever 2015 I was the best sales man for Discovery life Insurance SKILLS ï‚· Project Coordination ï‚· Report Writing ï‚· General office skill and Experience ï‚· MS Word 2007, MS PowerPoint 2007, MS Access 2007, MS Excel 2007 and Windows XP ï‚· Exhibiting and displaying services and products ï‚· Interpersonal skills ï‚· Attaining objectives through teamwork Processes ï‚· Communication skills ï‚· Making and Receiving calls professionally INTERSTS ï‚· SPORT: Rugby, Soccer and Cricket. I believe that participation in sport develops strength in the areas of leadership, character, conflict management and physical health. ï‚· READING: Reading is informative and exposes one to the rich diversity of the world. ï‚· BUSINESS: I attended basic entrepreneurship course. My interest in entrepreneurship has developed my ability to think creatively and to present my ideas professionally.
- 6. REFERENCES Mr. Jakes shole Mr Sugan Naidoo Logistics Manager Floor Manager Fima Films SA pty (ltd) Premier card advantage +27 (0) 11 761 7560 (w) 011 993 9740 or 084 968 5723 Mr Achmat Abraims MissVuyo Damane Team leader IT and Product trainer Live Wire CCS Legal and Tax Financial Services 021 488 9900/ 073 053 6227 021 020 1300 ext267 Miss Amanda Mr Ofentse Badise Team Leader TeamLeader Blue Mercury Financial services Legal and Tax andPremiumadvantage Card 011 781 4111 / 078 495 4475 011 545 2000 ext5540 / 073 237 3112
- 7. COVER LETTER Dear Sir/Madam I am a motivated and goal driven person, who puts in passion and perseverance to all my work. I am a team leader and a problem solver. I believe in teamwork and acquiring knowledge sharing skills. I amhardworking and interested in new challenges and explorations. I like to socialize with my friends, meeting different people, listening to other people’s ideas and to achieve well. I am also looking forward to branching my career horizons to encompass in entrepreneurship, business and management skills. I am an archiver but also willing to learn something new every day. I work towards a goal and incorporate my skills. These gave me the knowledge that I can work well and deal professionally with people. I always push for success even working under pressure to deliver positive results. I adapt myself easily with clients and colleagues. Thank you for your time and considering my application. I also look forward towards a positive response. Sincerely Mathew Ngwenya