際際滷

際際滷Share a Scribd company logo

MTS More than Stories, 2011 Asian Smart Living Summer School, Team 5,

Download as PPTX, PDF
Yu Hao Huang
Yu Hao Huang

MTS Many Taiwanese young generations have forgotten their culture, local custom and even language. Meanwhile, after we had a conversation with the elders, we found out that they possess lots of knowledge and life experiences the younger ones lacked. 1. How do we close the generation gap? 2. How do we learn the wisdom and values from our elders? 3. How do we encourage young generations to learn more about the land we live and culture we have and inherit from last generations? Design Concept / A platform that provides opportunities for young people to connect with the elders. Both young people and the elders can benefit from each other. The mechanism is relied on stories about attraction and connection.

1 of 62
Download to read offline
MTS - More Than Stories Service Design
TAIWAN has identified some CHALLENGING problems THAT NEED TO BE SOLVED 2
How to integrate and maintain ANCIENT WISDOM And TRADITIONS to the MODERN SOCIETY 3
How to build a HAPPY, WELL FUNCTIONING and COMMUNICATIVE SOCIETY for EVERY GENERATION 4
MTS - MORE THAN STORIES 5
GRANDMA FU-MAIN is 75 years old and lives in Hsinchu. She is ACTIVE and quite HAPPY and satisfied with HER LIFE. 6
MTS More than Stories, 2011 Asian Smart Living Summer School, Team 5,
Every week Fu-Main participates in a lot of ACTIVITIES at the LOCAL COMMUNITY CENTER. 8
MTS More than Stories, 2011 Asian Smart Living Summer School, Team 5,
But, sometimes Fu-Main has the feeling that she doesn卒t get enough OPPORTUNITIES to be and feel even more USEFUL and IMPORTANT. 10
Also, Fu-Main feels that it would be nice to meet YOUNG PEOPLE more often and tell them the many STORIES SHE KNOWS. 11
She would love to have more CHANCES to share and pass on her years of EXPERIENCE and KNOWLEDGE to the younger generation. 12
e.g. HOW to cook persimmon soup or how to use persimmon juice in dyeing fabric. 13
Or to teach the disappearing Taiwanese language to the young Taiwanese people. 14
Although Fu-Main is in good PHYSICAL CONDITION for her age, she SOMETIMES thinks she could use a good young pair of HELPING HANDS. 15
POLAR is a 22-year old STUDENT majoring in civil engineering at National Taiwan University. 16
MTS More than Stories, 2011 Asian Smart Living Summer School, Team 5,
Polar discovers an interesting course at school. 18
CO-INNOVATE WITH THE EXPERIENCED NEW WAYS TO LEARN The Nation Taiwan University Course Name: Open-Innovation Purposes of the course: Develop the students problem solving skill Instructional Strategy of the course: The students should find a case, and then design the service product for the case user. And the students can learn know-how from design process, and the last this course assessment will be a creative result, like website or product else. The experience cant learn from traditional course, so this is the value of co-innovate. The students who register this course can show their result by social media, and also help students prepare well to find job after graduation. 19
Polar sees chances to: 1. APPLY what he has learned in an AUTHENTIC ENVIRONMENT 2. Get new learning EXPERIENCES by coinnovating 3. Get material for his COMPETENCE PORTFOLIO 4. Find new NETWORKING OPPORTUNITIES 20
and as he is a student, he sees chances to earn some credits. So Polar registers for the course. 21
Back to Hsinchu, Like almost every Tuesday, Grandma Fu-Main goes to the Community center. 22
MTS More than Stories, 2011 Asian Smart Living Summer School, Team 5,
She meets some friends and also social worker Wang-Ching, who visits the community center sometimes. 24
MTS More than Stories, 2011 Asian Smart Living Summer School, Team 5,
Wang-Ching tells grandma Fu-Main about a NEW SERVICE OPPORTUNITY created to serve elderly people like Fu-Main. 26
MTS More than Stories, 2011 Asian Smart Living Summer School, Team 5,
MORE THAN STORIES
(Image of the MTS user interface & logo) 29
MTS More than Stories, 2011 Asian Smart Living Summer School, Team 5,
Its all about STORIES. ATTRACT CONNECT ENABLE But it is MORE THAN JUST STORIES, It is about the PEOPLE BEHIND THEM, And CONNECTING.
Grandma gets very interested at the new service. 32
But she feels she isn卒t so comfortable with using the computer. Luckily Wang-Ching helps her with the computer and creating a profile to the MTS service. 33
(Image of grandma卒s profile at the MTS) 34
MATCH! 35
Polar contacts grandma. Polar and Fu-Main discuss to better understand eachothers wishes and objectives and arrange the visit. 36
MTS More than Stories, 2011 Asian Smart Living Summer School, Team 5,
THE VISIT 38
MTS More than Stories, 2011 Asian Smart Living Summer School, Team 5,
GRANDMA ACCOMODATES Polar and Polar FEELS WELL TAKEN CARE OF. They share their stories to each other and learn to each other. 40
MTS More than Stories, 2011 Asian Smart Living Summer School, Team 5,
MTS More than Stories, 2011 Asian Smart Living Summer School, Team 5,
Polar DISCOVERS PROBLEM AT THE COMMUNITY CENTER. Polar discovers that the elderly people are afraid adapt new technology. 43
BLING! Polar STARTS to THINK ABOUT a solution 44
MTS More than Stories, 2011 Asian Smart Living Summer School, Team 5,
MTS More than Stories, 2011 Asian Smart Living Summer School, Team 5,
Polar BUILDS the ROBOT PROTOTYPE. The ROBOT is IN TEST USE AT the COMMUNITY CENTER 47
MTS More than Stories, 2011 Asian Smart Living Summer School, Team 5,
Also Polar卒s visit to Hsinchu comes to an end and he has to go back to Taipei. 49
MTS More than Stories, 2011 Asian Smart Living Summer School, Team 5,
Grandma and Polar are happy about the visit and the chance to get to know each other. They are friends now. 51
MTS More than Stories, 2011 Asian Smart Living Summer School, Team 5,
Polar卒s Robot innovation also is bringing delight to a lot of elderly people in Hsinchu community center. 53
Back home at Taipei Polar writes the report for the course. GRANDMA READS AND comments the REPORT. 54
GOOD!!!
Polar gets evaluated on the report and gets his credits on the Co-innovate with the Experienced course. 56
The story Polar has written is added to MTS. The story attaracts people卒s attention at the MTS. Grandma Fu-Main gets a lot of fans that want to get their own adventure at Hsinchu. 57
Tai-Ming, a Managing Director at a local Robot Industry company HONG-HIGH, is looking for new talent to have as an intern at the company. 58
Tai-Ming has heard the story about the local grand-ma卒s student guest and his robot. Tai-Ming reads Polar卒s report from the MTS. 59
Tai-Ming is impressed of Polar卒s work and his good personality that shows from the story. Tai-Ming contacts Polar and offers him an intership opportunity. 60
Through MTS, more and more touching stories connect people at the Island. 61
MTS More than Stories, 2011 Asian Smart Living Summer School, Team 5,

More Related Content

MTS More than Stories, 2011 Asian Smart Living Summer School, Team 5,

  • 1. MTS - More Than Stories Service Design
  • 2. TAIWAN has identified some CHALLENGING problems THAT NEED TO BE SOLVED 2
  • 3. How to integrate and maintain ANCIENT WISDOM And TRADITIONS to the MODERN SOCIETY 3
  • 4. How to build a HAPPY, WELL FUNCTIONING and COMMUNICATIVE SOCIETY for EVERY GENERATION 4
  • 5. MTS - MORE THAN STORIES 5
  • 6. GRANDMA FU-MAIN is 75 years old and lives in Hsinchu. She is ACTIVE and quite HAPPY and satisfied with HER LIFE. 6
  • 8. Every week Fu-Main participates in a lot of ACTIVITIES at the LOCAL COMMUNITY CENTER. 8
  • 10. But, sometimes Fu-Main has the feeling that she doesn卒t get enough OPPORTUNITIES to be and feel even more USEFUL and IMPORTANT. 10
  • 11. Also, Fu-Main feels that it would be nice to meet YOUNG PEOPLE more often and tell them the many STORIES SHE KNOWS. 11
  • 12. She would love to have more CHANCES to share and pass on her years of EXPERIENCE and KNOWLEDGE to the younger generation. 12
  • 13. e.g. HOW to cook persimmon soup or how to use persimmon juice in dyeing fabric. 13
  • 14. Or to teach the disappearing Taiwanese language to the young Taiwanese people. 14
  • 15. Although Fu-Main is in good PHYSICAL CONDITION for her age, she SOMETIMES thinks she could use a good young pair of HELPING HANDS. 15
  • 16. POLAR is a 22-year old STUDENT majoring in civil engineering at National Taiwan University. 16
  • 18. Polar discovers an interesting course at school. 18
  • 19. CO-INNOVATE WITH THE EXPERIENCED NEW WAYS TO LEARN The Nation Taiwan University Course Name: Open-Innovation Purposes of the course: Develop the students problem solving skill Instructional Strategy of the course: The students should find a case, and then design the service product for the case user. And the students can learn know-how from design process, and the last this course assessment will be a creative result, like website or product else. The experience cant learn from traditional course, so this is the value of co-innovate. The students who register this course can show their result by social media, and also help students prepare well to find job after graduation. 19
  • 20. Polar sees chances to: 1. APPLY what he has learned in an AUTHENTIC ENVIRONMENT 2. Get new learning EXPERIENCES by coinnovating 3. Get material for his COMPETENCE PORTFOLIO 4. Find new NETWORKING OPPORTUNITIES 20
  • 21. and as he is a student, he sees chances to earn some credits. So Polar registers for the course. 21
  • 22. Back to Hsinchu, Like almost every Tuesday, Grandma Fu-Main goes to the Community center. 22
  • 24. She meets some friends and also social worker Wang-Ching, who visits the community center sometimes. 24
  • 26. Wang-Ching tells grandma Fu-Main about a NEW SERVICE OPPORTUNITY created to serve elderly people like Fu-Main. 26
  • 29. (Image of the MTS user interface & logo) 29
  • 31. Its all about STORIES. ATTRACT CONNECT ENABLE But it is MORE THAN JUST STORIES, It is about the PEOPLE BEHIND THEM, And CONNECTING.
  • 32. Grandma gets very interested at the new service. 32
  • 33. But she feels she isn卒t so comfortable with using the computer. Luckily Wang-Ching helps her with the computer and creating a profile to the MTS service. 33
  • 34. (Image of grandma卒s profile at the MTS) 34
  • 36. Polar contacts grandma. Polar and Fu-Main discuss to better understand eachothers wishes and objectives and arrange the visit. 36
  • 40. GRANDMA ACCOMODATES Polar and Polar FEELS WELL TAKEN CARE OF. They share their stories to each other and learn to each other. 40
  • 43. Polar DISCOVERS PROBLEM AT THE COMMUNITY CENTER. Polar discovers that the elderly people are afraid adapt new technology. 43
  • 44. BLING! Polar STARTS to THINK ABOUT a solution 44
  • 47. Polar BUILDS the ROBOT PROTOTYPE. The ROBOT is IN TEST USE AT the COMMUNITY CENTER 47
  • 49. Also Polar卒s visit to Hsinchu comes to an end and he has to go back to Taipei. 49
  • 51. Grandma and Polar are happy about the visit and the chance to get to know each other. They are friends now. 51
  • 53. Polar卒s Robot innovation also is bringing delight to a lot of elderly people in Hsinchu community center. 53
  • 54. Back home at Taipei Polar writes the report for the course. GRANDMA READS AND comments the REPORT. 54
  • 56. Polar gets evaluated on the report and gets his credits on the Co-innovate with the Experienced course. 56
  • 57. The story Polar has written is added to MTS. The story attaracts people卒s attention at the MTS. Grandma Fu-Main gets a lot of fans that want to get their own adventure at Hsinchu. 57
  • 58. Tai-Ming, a Managing Director at a local Robot Industry company HONG-HIGH, is looking for new talent to have as an intern at the company. 58
  • 59. Tai-Ming has heard the story about the local grand-ma卒s student guest and his robot. Tai-Ming reads Polar卒s report from the MTS. 59
  • 60. Tai-Ming is impressed of Polar卒s work and his good personality that shows from the story. Tai-Ming contacts Polar and offers him an intership opportunity. 60
  • 61. Through MTS, more and more touching stories connect people at the Island. 61