際際滷

際際滷Share a Scribd company logo

My CV

Download as DOCX, PDF
D
Daniel Luckinta

Daniel Luckinta is seeking a challenging position in hotel management. He has a Bachelor's Degree in Business Administration with a focus on hotel and tourism management from Swiss German University. His work experience includes positions at InterContinental Bali Resort and BVLGARI Hotel & Resort Bali in food and beverage and front office roles. He is proficient in English and Microsoft Office applications with intermediate skills in hotel operating systems.

1 of 3
Download to read offline
Daniel Luckinta 1 PERSONAL DETAILS Residential Address: Melati Mas Residence Blok SR 5 No. 6, Sepong, Banten 15323 Mobile: +628888922958 Date of Birth: 09 November 1989 Nationality: Indonesia CAREER OBJECTIVE To seek challenging assignment and responsibility, with an opportunity for growth and career advancement as successful achievements. EDUCATION HISTORY 2011 2015 SWISS GERMAN UNIVERSITY, Edutown BSDCity, Indonesia www.sgu.ac.id Bachelor Degree in Business Administration majoring in Hotel and Tourism Management Expected graduation: August 2015 2007 2010 Paramita 2 Tourism High School, Jakarta High School Certificate equivalent WORK EXPERIENCE August 2015- January 2016 InterContinental Bali Resort Front Office Department Doorman January 2014July 2014 BVLGARI Hotel & Resort Bali F&B Department Occupational Status (Trainee) Duty at : Pastry Cook July 2012January 2013 InterContinental Bali Resort Front Office Department Occupational status (Trainee) Rotational duty at : Bellman, FO Admin, GRO, FDA, Resort Concierge, RAM Responsibilities of Resort Assistant Manager : To review all VIP Expected Arrival & Expected Departures list. To welcome all arriving VIP guests. To coordinate with Security Department with regards to Emergency, Safety and Fire alarms on a 24 hour basis. To ensure courtesy calls to guests are conducted and all requests are followed up punctually and accurately as per the set standards. To conduct thorough rounds of the property and report to respective
Daniel Luckinta 2 departments for anything requiring action. Follow up must be provided. Full awareness of lobby activities, traffic patterns and at all times. To maintain an up dated daily RAM (Resort Assistant Manager) report containing detailed information of the shifts happenings including all corresponding follow up accurately and without emotion. To maintain a close coordination with the Departmental Manager in charge with regards to handling complaints, emergency, safety and fire alarms 24 hours a day. To coordinate with Front Office Supervisors with regards to Day Use, Late Check Out and Sleep Out guests. To ensure all Doctor calls are recorded and notified to management for any serious injuries or illness. To coordinate with Security Department with regards to the Resorts Security, Lost & Found, Accident and Incident. To participate in hosting the guests in the Guest Resort Cocktail party. To coordinate with Security in assisting guests with regards to Elsafe (Safe Deposit Box) problems. To provide courteous and personal services to all guests requiring assistance, at all times. To handle complaints or problems of all guests and to contact Departmental Manager in charge whenever required. Should it be necessary, the Executive Assistant Manager should be contacted. To pass on comments, suggestions and recommendations of guests to the corresponding departmental managers. To provide assistance for all guests with regards to any inquiries they may have. To handle room inspection for all arriving VIPs or show rooms to walk- in or visiting agents without appointments. To be fully aware of all the Resort facilities, layout and special events or programs offered, and ensure that all Guest Services team is well informed. July 2012January 2013
Daniel Luckinta 3 COMMUNITY INVOLVEMENT & RECOGNISED ACHIEVEMENTS 2011 General Affair in Gravity, class project for event management 2013 General Affair and Pastry Chef in Gala Dinner project Cosa Nostra, last project for F&B Service and Production 2014 YCCI Bali Chapter Member, committee in Bali Salon Culinaire 2014 at FHT Bali 2014 OTHER SKILLS AND CERTIFICATES Computer Skills: Microsoft XP applications (Word, Excel, Office, PowerPoint,Access) Intermediate Fidelio Front Office Systems 5.01 Intermediate Opera- Intermediate Language Skills: Mother Tongue : Indonesia Other language(s) : English Fluent speaking, Intermediate writing and reading PERSONAL COMPETENCIES Has a discipline attitude for my daily life, such as come to work 1 hour before start working Has willingness to help others when people need assistant, for example when new year 2013 I help my manager to unlock 417 rooms which is locked by the system and at that time I was on vacation, I always ready when the hotel need me and sometimes if my Balinese friend must attend their ceremony Im ready to back up them Has a good and positive attitude, respect everyone during my daily life, never underestimate people and keep motivated for others. INTERESTSAND ACTIVITIES Like to do Martial Arts as a weekly sport during weekend Listening to music, such as rock, jazz, classic, house music, pop, and RnB Reading some Chinese literature books, Chinese proverbs, Sun Tzu The Art of War REFEREES Mr. Anak Agung Gde Joni Front Office Manager InterContinental Bali Resort Jl. Uluwatu 1 No. 45, Jimbaran, Bali 80361 Indonesia Tel. +62 361 701 888 Fax +62 361 701 777 agung.joni@ihg.com Mr. Oqke Prawira, S.S.T., M.Si.Par Department of BA for Hotel & Tourism Management Swiss German University EduTown BSD City, Tangerang 15339 Indonesia Tel. +62 21 3045 0045 Fax +62 21 3045 0001 oqke.prawira@sgu.ac.id

More Related Content

My CV

  • 1. Daniel Luckinta 1 PERSONAL DETAILS Residential Address: Melati Mas Residence Blok SR 5 No. 6, Sepong, Banten 15323 Mobile: +628888922958 Date of Birth: 09 November 1989 Nationality: Indonesia CAREER OBJECTIVE To seek challenging assignment and responsibility, with an opportunity for growth and career advancement as successful achievements. EDUCATION HISTORY 2011 2015 SWISS GERMAN UNIVERSITY, Edutown BSDCity, Indonesia www.sgu.ac.id Bachelor Degree in Business Administration majoring in Hotel and Tourism Management Expected graduation: August 2015 2007 2010 Paramita 2 Tourism High School, Jakarta High School Certificate equivalent WORK EXPERIENCE August 2015- January 2016 InterContinental Bali Resort Front Office Department Doorman January 2014July 2014 BVLGARI Hotel & Resort Bali F&B Department Occupational Status (Trainee) Duty at : Pastry Cook July 2012January 2013 InterContinental Bali Resort Front Office Department Occupational status (Trainee) Rotational duty at : Bellman, FO Admin, GRO, FDA, Resort Concierge, RAM Responsibilities of Resort Assistant Manager : To review all VIP Expected Arrival & Expected Departures list. To welcome all arriving VIP guests. To coordinate with Security Department with regards to Emergency, Safety and Fire alarms on a 24 hour basis. To ensure courtesy calls to guests are conducted and all requests are followed up punctually and accurately as per the set standards. To conduct thorough rounds of the property and report to respective
  • 2. Daniel Luckinta 2 departments for anything requiring action. Follow up must be provided. Full awareness of lobby activities, traffic patterns and at all times. To maintain an up dated daily RAM (Resort Assistant Manager) report containing detailed information of the shifts happenings including all corresponding follow up accurately and without emotion. To maintain a close coordination with the Departmental Manager in charge with regards to handling complaints, emergency, safety and fire alarms 24 hours a day. To coordinate with Front Office Supervisors with regards to Day Use, Late Check Out and Sleep Out guests. To ensure all Doctor calls are recorded and notified to management for any serious injuries or illness. To coordinate with Security Department with regards to the Resorts Security, Lost & Found, Accident and Incident. To participate in hosting the guests in the Guest Resort Cocktail party. To coordinate with Security in assisting guests with regards to Elsafe (Safe Deposit Box) problems. To provide courteous and personal services to all guests requiring assistance, at all times. To handle complaints or problems of all guests and to contact Departmental Manager in charge whenever required. Should it be necessary, the Executive Assistant Manager should be contacted. To pass on comments, suggestions and recommendations of guests to the corresponding departmental managers. To provide assistance for all guests with regards to any inquiries they may have. To handle room inspection for all arriving VIPs or show rooms to walk- in or visiting agents without appointments. To be fully aware of all the Resort facilities, layout and special events or programs offered, and ensure that all Guest Services team is well informed. July 2012January 2013
  • 3. Daniel Luckinta 3 COMMUNITY INVOLVEMENT & RECOGNISED ACHIEVEMENTS 2011 General Affair in Gravity, class project for event management 2013 General Affair and Pastry Chef in Gala Dinner project Cosa Nostra, last project for F&B Service and Production 2014 YCCI Bali Chapter Member, committee in Bali Salon Culinaire 2014 at FHT Bali 2014 OTHER SKILLS AND CERTIFICATES Computer Skills: Microsoft XP applications (Word, Excel, Office, PowerPoint,Access) Intermediate Fidelio Front Office Systems 5.01 Intermediate Opera- Intermediate Language Skills: Mother Tongue : Indonesia Other language(s) : English Fluent speaking, Intermediate writing and reading PERSONAL COMPETENCIES Has a discipline attitude for my daily life, such as come to work 1 hour before start working Has willingness to help others when people need assistant, for example when new year 2013 I help my manager to unlock 417 rooms which is locked by the system and at that time I was on vacation, I always ready when the hotel need me and sometimes if my Balinese friend must attend their ceremony Im ready to back up them Has a good and positive attitude, respect everyone during my daily life, never underestimate people and keep motivated for others. INTERESTSAND ACTIVITIES Like to do Martial Arts as a weekly sport during weekend Listening to music, such as rock, jazz, classic, house music, pop, and RnB Reading some Chinese literature books, Chinese proverbs, Sun Tzu The Art of War REFEREES Mr. Anak Agung Gde Joni Front Office Manager InterContinental Bali Resort Jl. Uluwatu 1 No. 45, Jimbaran, Bali 80361 Indonesia Tel. +62 361 701 888 Fax +62 361 701 777 agung.joni@ihg.com Mr. Oqke Prawira, S.S.T., M.Si.Par Department of BA for Hotel & Tourism Management Swiss German University EduTown BSD City, Tangerang 15339 Indonesia Tel. +62 21 3045 0045 Fax +62 21 3045 0001 oqke.prawira@sgu.ac.id