Hadeer Alaa Shawky is applying for a position and provides her personal and educational information in the document. She graduated from Alexandria University in 2015 with a degree in accounting and has work experience in customer service roles at Vodafone, Al Ahly Bank, and Audi Bank. She is fluent in English and has taken several business, technology, and language courses to supplement her education. She includes references from previous employers and instructors and expresses her desire to gain practical work experience.