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Zeithaml85 conceptualmodel
Zeithaml85 conceptualmodelIa鱈sa Magalhaes
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The document presents a conceptual model of service quality that identifies gaps between customer expectations of a service and their perceptions of the service received. The model was developed based on a review of literature on service quality and proposes four gaps that can occur: between consumer expectations and management perceptions, between management perceptions and service quality specifications, between service quality specifications and service delivery, and between service delivery and what is promised to consumers. The conceptual model provides a framework for future research on measuring and understanding service quality.Powerpoint david healy
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The document discusses the history and treatment of bipolar disorder:
1. Early researchers like Pinel, Falret, and Baillarger helped identify and classify different forms of what is now known as bipolar disorder in the late 18th and early 19th centuries.
2. Data from Belgium in the late 20th century showed that bipolar disorder affected around 5% of the population and was about 8 times less common than schizophrenia but 10 times more common than schizophrenia.
3. Publications on bipolar disorder and mood stabilizers increased dramatically from the 1960s onwards, reflecting growing research and understanding of effective treatments.Powerpoint Paul De Grauwe
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The document summarizes several design failures in the Eurozone that contributed to economic instability. It discusses how (1) booms and busts continued to occur at the national level without coordination at the union level, which the monetary union likely exacerbated, and (2) stabilizing mechanisms that existed at national levels were removed without being implemented at the union level, leaving member states vulnerable. Specifically, there was no lender of last resort for governments, exposing government bond markets to self-fulfilling liquidity crises. This caused austerity and recessions while increasing debt loads in troubled countries.Powerpoint Petra Van Brabandt
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The document discusses the concept of laziness from various perspectives. It explores how the ideal of work has been used to control people and deny them leisure, and argues for recognizing laziness positively as a way to develop relationships with oneself, the world, and others. Post-Fordism is criticized for how it presents endless flexibility and creativity as a new form of work that atomizes people.2011 generating research questions through problematization amr tx 8
2011 generating research questions through problematization amr tx 8Ia鱈sa Magalhaes
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This document proposes a methodology called "problematization" for generating research questions by identifying and challenging assumptions underlying existing theories. It begins by noting that most established ways of developing research questions involve identifying gaps in existing literature rather than problematizing assumptions. The document then outlines its methodology, which involves developing a typology of assumptions that can be challenged and principles for how to systematically identify and critique assumptions. It aims to integrate positive and negative research agendas by challenging assumptions to spur development of more influential theories.Identiteit en diversiteit: een ethisch perspectief
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Powerpoint van de Studiumlezing van Gily CoeneMy forefathers
My forefathers Maxi Bernardez
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My father's family originated from two places in Europe - his mother came from Elba Island in Italy while his father came from Orense in Spain. My mother's family came from two regions in Argentina - her mother came from Corrientes in Corrientes Province and her father came from Concepcion del Uruguay in Entre Rios Province.My forefathers 1
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This document discusses the origins of the author's family members. His father's family came from Elba Island in Italy and Orense in Spain, while his mother's family came from Corrientes and Concepcion del Uruguay in Argentina.My forefathers
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This document discusses the author's family history, noting that his father's family originated from Elba Island, Italy and Orense, Spain, while his mother's family came from Corrientes and Concepcion del Uruguay in Argentina.More Related Content
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The document discusses the history and treatment of bipolar disorder:
1. Early researchers like Pinel, Falret, and Baillarger helped identify and classify different forms of what is now known as bipolar disorder in the late 18th and early 19th centuries.
2. Data from Belgium in the late 20th century showed that bipolar disorder affected around 5% of the population and was about 8 times less common than schizophrenia but 10 times more common than schizophrenia.
3. Publications on bipolar disorder and mood stabilizers increased dramatically from the 1960s onwards, reflecting growing research and understanding of effective treatments.Powerpoint Paul De Grauwe
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The document summarizes several design failures in the Eurozone that contributed to economic instability. It discusses how (1) booms and busts continued to occur at the national level without coordination at the union level, which the monetary union likely exacerbated, and (2) stabilizing mechanisms that existed at national levels were removed without being implemented at the union level, leaving member states vulnerable. Specifically, there was no lender of last resort for governments, exposing government bond markets to self-fulfilling liquidity crises. This caused austerity and recessions while increasing debt loads in troubled countries.Powerpoint Petra Van Brabandt
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The document discusses the concept of laziness from various perspectives. It explores how the ideal of work has been used to control people and deny them leisure, and argues for recognizing laziness positively as a way to develop relationships with oneself, the world, and others. Post-Fordism is criticized for how it presents endless flexibility and creativity as a new form of work that atomizes people.2011 generating research questions through problematization amr tx 8
2011 generating research questions through problematization amr tx 8Ia鱈sa Magalhaes
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This document proposes a methodology called "problematization" for generating research questions by identifying and challenging assumptions underlying existing theories. It begins by noting that most established ways of developing research questions involve identifying gaps in existing literature rather than problematizing assumptions. The document then outlines its methodology, which involves developing a typology of assumptions that can be challenged and principles for how to systematically identify and critique assumptions. It aims to integrate positive and negative research agendas by challenging assumptions to spur development of more influential theories.Identiteit en diversiteit: een ethisch perspectief
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Powerpoint van de Studiumlezing van Gily CoeneMore from Maxi Bernardez (10)
My forefathers
My forefathers Maxi Bernardez
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My father's family originated from two places in Europe - his mother came from Elba Island in Italy while his father came from Orense in Spain. My mother's family came from two regions in Argentina - her mother came from Corrientes in Corrientes Province and her father came from Concepcion del Uruguay in Entre Rios Province.My forefathers 1
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This document discusses the origins of the author's family members. His father's family came from Elba Island in Italy and Orense in Spain, while his mother's family came from Corrientes and Concepcion del Uruguay in Argentina.My forefathers
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This document discusses the author's family history, noting that his father's family originated from Elba Island, Italy and Orense, Spain, while his mother's family came from Corrientes and Concepcion del Uruguay in Argentina.Ad