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My shopping experience assignment

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Oluwafunmilayo Ajala
Oluwafunmilayo Ajala

This document summarizes a shopping experience at a small, family-run store. The store is located in a bungalow-style building with a colorful sign. Inside, the store has white walls and tiled floors, with merchandise arranged throughout the aisles in the limited space. The environment is warm and smells of flowers. Customers are greeted at the entrance and assisted if needed by family members who work there. A wide variety of products are displayed at eye level, with some items like jewelry kept in an enclosed shelf near the cashier. Most customers are able to find what they need and around 60% make a purchase.

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My Shopping Experience Assignment 2 By Funmilayo Ajala
It was the first appearance of the store that drew me in. though not as big as the stores am used to shopping in, but I just moved into the area and I need to look for a place to shop. It is a bungalow type building, the door is wide open . It has a large banner signpost which is a bit colourful and the letterings are bold and legible.
My shopping experience assignment
My shopping experience assignment
ENVIRONMENT The colour is white both on the outside and inside and the floor is tiled. The merchandise are arranged in an easy to find way as the space is not much. You can easily find what you are looking for by scanning through the aisle, but they are not tagged. The environment is not noisy though by the side of the road. There is no music playing in the store and it’s warm. It Is filled with merchandised and arranged to fit in the space available.
There is a smell when you get into the store, nice flowery fragrant. The cash register is located at the other end of the room but one can see everyone that is coming and going from that angle. There is no security guard at the entrance of the store.
My shopping experience assignment
My shopping experience assignment
PERSONNEL You are greeted at the entrance by the person in charge at the entrance. This is a neighbourhood store that is run by a family. The people manning the stores are family members. There are about four males in the store, they greet every customer warmly on entering and they assist where requested to. There is no uniform for them.
My shopping experience assignment
PRODUCTS On entering the store you are faced with the display in the picture on the next slide. There is no sales going on in this outlet and the goods are arranged by products. There are no free samples for the products and most of the products are at eye level. The least accessible products are the jewelleries and wrist watches which are kept in an enclosed shelve not far from the cashier and the store attendant that sits by the door. They prices are keyed in when you want to pay, you can ask the attendant for the price to be sure you have the budget for it.
My shopping experience assignment
My shopping experience assignment
My shopping experience assignment
CUSTOMERS Some of the customers are single, some couple and a times the families. The customers come in and walk in different aisles, for those who need specific product they walk straight to the cashier or the attendant to ask. About 60% of the customers do purchase what they want from the store.
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My shopping experience assignment

  • 1. My Shopping Experience Assignment 2 By Funmilayo Ajala
  • 2. It was the first appearance of the store that drew me in. though not as big as the stores am used to shopping in, but I just moved into the area and I need to look for a place to shop. It is a bungalow type building, the door is wide open . It has a large banner signpost which is a bit colourful and the letterings are bold and legible.
  • 5. ENVIRONMENT The colour is white both on the outside and inside and the floor is tiled. The merchandise are arranged in an easy to find way as the space is not much. You can easily find what you are looking for by scanning through the aisle, but they are not tagged. The environment is not noisy though by the side of the road. There is no music playing in the store and it’s warm. It Is filled with merchandised and arranged to fit in the space available.
  • 6. There is a smell when you get into the store, nice flowery fragrant. The cash register is located at the other end of the room but one can see everyone that is coming and going from that angle. There is no security guard at the entrance of the store.
  • 9. PERSONNEL You are greeted at the entrance by the person in charge at the entrance. This is a neighbourhood store that is run by a family. The people manning the stores are family members. There are about four males in the store, they greet every customer warmly on entering and they assist where requested to. There is no uniform for them.
  • 11. PRODUCTS On entering the store you are faced with the display in the picture on the next slide. There is no sales going on in this outlet and the goods are arranged by products. There are no free samples for the products and most of the products are at eye level. The least accessible products are the jewelleries and wrist watches which are kept in an enclosed shelve not far from the cashier and the store attendant that sits by the door. They prices are keyed in when you want to pay, you can ask the attendant for the price to be sure you have the budget for it.
  • 15. CUSTOMERS Some of the customers are single, some couple and a times the families. The customers come in and walk in different aisles, for those who need specific product they walk straight to the cashier or the attendant to ask. About 60% of the customers do purchase what they want from the store.