My skills cpd training - copy
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The document outlines various continuing professional development courses focused on customer service skills, communication skills, leadership and management skills, and specialist qualifications. The courses have been delivered to professionals in retail, banking, telecommunications, and management in the UK and internationally. They cover topics like customer service excellence, assertiveness, time management, performance management, conflict management, and qualifications for teaching and first aid instruction.
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¶þ¡¢»Ø¹ú½ø˽Æó¡¢ÍâÆó¡¢×Ô¼º×öÉúÒâµÄÇé¿ö£¬ÕâЩµ¥Î»ÊDz»²éѯ±ÏÒµÖ¤ÕæαµÄ£¬¶øÇÒ¹úÄÚûÓÐÇþµÀÈ¥²éѯ¹úÍâÎÄƾµÄÕæ¼Ù£¬Ò²²»ÐèÒªÌṩÕæʵ½ÌÓý²¿ÈÏÖ¤¡£¼øÓÚ´Ë£¬°ìÀíÒâ´óÀû³É¼¨µ¥À¿üÀ´óѧ±ÏÒµÖ¤¡¾qÞ±1954292140¡¿¹úÍâ´óѧ±ÏÒµÖ¤, ÎÄƾ°ìÀí, ¹úÍâÎÄƾ°ìÀí, ÁôÐÅÍøÈÏÖ¤Civic Engagement in the Digital Age: Challenges and Opportunities (www.kiu.a...
Civic Engagement in the Digital Age: Challenges and Opportunities (www.kiu.a...publication11
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The digital age has revolutionized civic engagement, transforming traditional participatory models
through technological innovation. From social media to digital advocacy platforms, citizens now have
unprecedented avenues to interact with democratic institutions and influence policy. This paper examines
the multifaceted nature of digital civic engagement, tracing its historical evolution, highlighting key
opportunities for participation, and examining persistent challenges such as digital inequality,
misinformation, and ethical concerns. Special attention is given to the experiences of marginalized
communities, the role of education in shaping civic consciousness, and the evolving strategies for
measuring digital engagement¡¯s impact. Through real-world case studies and critical analysis, this
research underscores the importance of inclusive digital governance and a multidisciplinary approach to
ensure that civic participation in the digital era remains equitable, effective, and aligned with democratic
values. S Pomeroy - Resume - Financial Leadership Role ATSV2 (06 13 25).pdf
S Pomeroy - Resume - Financial Leadership Role ATSV2 (06 13 25).pdfndhsshare1
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Seth Pomeroy, CPA, MIS
CFO | Controller | Financial Leadership | Financial Reporting | ERP Implementation | FP&A | Technical Accounting | MD&A | BI Dashboards | SaaS | Financial Services | Distribution | E-CommerceAd
My skills cpd training - copy
- 2. Customer Service Skills Customer Service Excellence Service Management Excellence These courses have been delivered to Retail, Banking, and Telecommunications businesses across the UK
- 3. Communication Skills Body Language ¨C The Good, Bad & Ugly Assertiveness in Action These courses have developed for delivery both in the UK and Internationally
- 4. Leadership & Management Great Leadership Skills Essential Time Management Performance Management Skills Discipline & Grievance Leading Meetings Presentation Skills These courses have been delivered to Supervisors/Managers from Retail, Banking, and Telecommunications businesses across the UK
- 6. Award in Delivering Learning (ADT) Level 3 This course is for delivery both in the UK and Internationally
- 7. Preparing To Teach in the Lifelong Learning Sector (PTTLS) Level 3 This course is for delivery both in the UK and Internationally
- 8. First Aid Instructor Level 3 This course is for delivery both in the UK and Internationally
- 9. Conflict management Trainer Level 3 This course is for delivery both in the UK and Internationally
- 10. If you¡¯re interested in working together, or just want to say hi find me on: SITE: www.rlongstaff.com EMAIL: info@rlongstaff.com