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Social Media Plan August 20 th , 2009
Background Myers Service, Inc. (MSI) has been in business since 1959 Perry Myers is CEO and President MSI specializes in Investigations and Process Service Main customers a mix of Insurance companies, law firms, and individuals MSI also operates U-Spy Stores 4 locations: Chicago and Florida Website, www.uspystore.com 息 A GutterWork, Inc. Jeff Louis
Current Business Climate Sluggish Competitors cutting prices Insurance companies searching for low-cost alternatives Good web traffic, low conversion rate Current Position vs. Competition MSI is a premium investigation service offering customized investigation services  Known as a reputable investigation service Chicago and Surrounding Suburbs 息 A GutterWork, Inc. Jeff Louis
Raise the Chicagoland awareness of MSI, and Perry Myers, using: Social media/E-mail campaigns Public Relations  Word-of-Mouth  Establish a grassroots base that does not depend on paid media efforts Maintain MSIs position in market as a premium investigation service Grow Client List  息 A GutterWork, Inc. Jeff Louis
Promote the U-Spy Stores without directly promoting Due to the confidential nature of private investigations Fine line for advertising and promotions vs privacy Any efforts need to be tasteful, professional 息 A GutterWork, Inc. Jeff Louis
Strategy: Leverage MSIs social media presence to gain more notoriety and follows from Chicago citizens, attorneys and insurance companies by indirect promotion of services Twitter Facebook Blogs 息 A GutterWork, Inc. Jeff Louis
Present MSI as an  information service  on safety, crime, and related topics in Chicago using social media and word-of-mouth Position MSI as a source for crime prevention, Q&A, safety, etc. Develop a conversation with the Chicago community on crime and safety-related issues through blog posts and twitter posts  Pro-actively answer questions on all crime/safety related issues 息 A GutterWork, Inc. Jeff Louis
Use the MSI Blog as the basis of the social media plan Post at least 3x each week Cover topics, such as: Safety in Chicago Evaluation of crime statistics What to do in a crime situation Top 5/Top 10 lists What to do if you are a victim of a crime 息 A GutterWork, Inc. Jeff Louis
Set-up Twitter page to be informational and not promotional Post all blogs to Twitter; respond to Twitter questions Use Twitter to follow Chicagoans, insurance companies, and law firms in the Chicago area 息 A GutterWork, Inc. Jeff Louis
Create corporate Facebook page that is open to all users-strictly for business Gain fans All blog posts and Tweets to post on Facebook Update Facebook status daily with items that MSI is working on, new information, opinions, questions, etc. 息 A GutterWork, Inc. Jeff Louis
The Web, and Social Media are exploding  Thus, additional Social Media sites that match MSI/U-Spys demographic s and client lifestyle and habits will be added as time progresses 息 A GutterWork, Inc. Jeff Louis
Take one crime per week and ask for information to solve it (leads, etc)  Interviews Be available for interviews Columns Begin a weekly column in local newspaper Distribute press releases regularly Radio Call-in show (?) Yelp (?) 息 A GutterWork, Inc. Jeff Louis
Time  is the major cost component Research, articles, answering questions, and promoting MSI across all social platforms Once initiated, it is suggested that personnel at U-Spy or MSI are trained to post, respond, etc. due to the specialized nature of this media  息 A GutterWork, Inc. Jeff Louis
Any Questions, Concerns, or Comments?
Social Media Plan

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Myers Services, Inc

  • 1. Social Media Plan August 20 th , 2009
  • 2. Background Myers Service, Inc. (MSI) has been in business since 1959 Perry Myers is CEO and President MSI specializes in Investigations and Process Service Main customers a mix of Insurance companies, law firms, and individuals MSI also operates U-Spy Stores 4 locations: Chicago and Florida Website, www.uspystore.com 息 A GutterWork, Inc. Jeff Louis
  • 3. Current Business Climate Sluggish Competitors cutting prices Insurance companies searching for low-cost alternatives Good web traffic, low conversion rate Current Position vs. Competition MSI is a premium investigation service offering customized investigation services Known as a reputable investigation service Chicago and Surrounding Suburbs 息 A GutterWork, Inc. Jeff Louis
  • 4. Raise the Chicagoland awareness of MSI, and Perry Myers, using: Social media/E-mail campaigns Public Relations Word-of-Mouth Establish a grassroots base that does not depend on paid media efforts Maintain MSIs position in market as a premium investigation service Grow Client List 息 A GutterWork, Inc. Jeff Louis
  • 5. Promote the U-Spy Stores without directly promoting Due to the confidential nature of private investigations Fine line for advertising and promotions vs privacy Any efforts need to be tasteful, professional 息 A GutterWork, Inc. Jeff Louis
  • 6. Strategy: Leverage MSIs social media presence to gain more notoriety and follows from Chicago citizens, attorneys and insurance companies by indirect promotion of services Twitter Facebook Blogs 息 A GutterWork, Inc. Jeff Louis
  • 7. Present MSI as an information service on safety, crime, and related topics in Chicago using social media and word-of-mouth Position MSI as a source for crime prevention, Q&A, safety, etc. Develop a conversation with the Chicago community on crime and safety-related issues through blog posts and twitter posts Pro-actively answer questions on all crime/safety related issues 息 A GutterWork, Inc. Jeff Louis
  • 8. Use the MSI Blog as the basis of the social media plan Post at least 3x each week Cover topics, such as: Safety in Chicago Evaluation of crime statistics What to do in a crime situation Top 5/Top 10 lists What to do if you are a victim of a crime 息 A GutterWork, Inc. Jeff Louis
  • 9. Set-up Twitter page to be informational and not promotional Post all blogs to Twitter; respond to Twitter questions Use Twitter to follow Chicagoans, insurance companies, and law firms in the Chicago area 息 A GutterWork, Inc. Jeff Louis
  • 10. Create corporate Facebook page that is open to all users-strictly for business Gain fans All blog posts and Tweets to post on Facebook Update Facebook status daily with items that MSI is working on, new information, opinions, questions, etc. 息 A GutterWork, Inc. Jeff Louis
  • 11. The Web, and Social Media are exploding Thus, additional Social Media sites that match MSI/U-Spys demographic s and client lifestyle and habits will be added as time progresses 息 A GutterWork, Inc. Jeff Louis
  • 12. Take one crime per week and ask for information to solve it (leads, etc) Interviews Be available for interviews Columns Begin a weekly column in local newspaper Distribute press releases regularly Radio Call-in show (?) Yelp (?) 息 A GutterWork, Inc. Jeff Louis
  • 13. Time is the major cost component Research, articles, answering questions, and promoting MSI across all social platforms Once initiated, it is suggested that personnel at U-Spy or MSI are trained to post, respond, etc. due to the specialized nature of this media 息 A GutterWork, Inc. Jeff Louis
  • 14. Any Questions, Concerns, or Comments?