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UsingsocialmediaInprojectmanagement
NACH HAMID, UQAR,
DALIAN, CHINA  INFOTECH 2013
Projectmanagement
ESTABLISHEDTOOLS
 GANTT
 PERT
 CRITICAL PATH
ProjectManagement
束 These tools are used over many years they are
proven we reuse them損
BEST PRACTICES
THIS MIGHT HAVE BEEN TRUE 15 YEARS AGO, NOT NOW!
It is not because these tools have not changed that the world around has not evolved
Unfavorable economic conditions
Budget cutting
Technological advances
New business models
Real time
Technologicaladvances
WEB2.0MATURITY
CLOUDCOMPUTING
BYODANDMOBILETECHNOLOGIES
WEAPONSOFMASS束COLLABORATION損
Newbusinessmodels
XAASCROWD-SOURCING
OPENINNOVATION
Renewalofmanydisciplines
MARKETING
HUMANRESOURCES
PUBLICRELATIONS
WHAT ABOUT PROJECT MANAGEMENT?
The Standish Group (2009)
Success rate is in decline the last 15 years
http://www.cio.com/article/495306/Recession_Causes_Rising_IT_Project_Failure_Rates
32% are delivered
44 % quality, deadline or cost problem
24 % total failure
Some are above the average, but
The picture is still bleak
Project management has not renew it self
towards the 21st century
GANTT,CRITICALPATH,(1920)
PERT(1958)
TraditionalProjectmanagementtools
Control oriented
Complex
Expensive
WHATABOUTGENERETATION Y?
GenerationY
Fortodaysprojectmanagement
NEWCHALENGES
NEWEXPECTATIONS
INTERACT,
SHARE
COLLABORATE
TheIdea!
Novel tools to:
SOCIALMEDIA
PROJECTMANAGEMENT1.0
Report
Update
planassign
remind
WEIGHTONTHEPROJECTMANAGER
PROJECTMANAGEMENT2.0
PLANning
COntrol
EMERGENCE
COLLABORATION
Projectmanagement2.0
USING SOCIAL MEDIA AND WEB 2.0 BASED TOOLS BY PROJECT MANAGERS TO ENGHANCE
COLLABORATION AND COMMUNICATION AND THEREFORE ENHANCE PROJECT PERFORMANCE
BETTER COMMUNICATION
BETTER COLLABORATION
SocialMedia
In 2010
294 Billions emails / Day
2.8 m. emails/s
Radicati Group, Inc
Project
managers daily
emails
Updates
reminders
Memos
requirements
Specs
Assignments
Miles
Social media
Blogs
Microblogs
RSS feeds
Wikis
Tags
Social bookmarking
Social networks
BLogs
 Announcements
 A place for conversation
 Archives
AblogfortheProjectsponsor
束 We油used油to油send油a油lot油of油emails.油With油the油blog,油the油members油are油now油in油
position油to油read,油comment油and油ask油questions油and油express油their油point油of油view
Lee油Rosen,油
Sponsor油de油projet
Micro-blogging
 Instant communication
 Quick updates
 Tweet a task status
Micro-blogging:
Tweetdeck
THE DASH-BOARD
EnterpriseSocialnetwork
Profil-based social network
Timeline
Stream of information
Photos, videos
Conversationnel tone
200,000油entreprises
Using social media in project management
Using social media in project management
Using social media in project management
DATA EASILY ACCESSIBLE
ORGANIZE EMAILS INTO THREADS
EnterpriseSocialnetwork
SHARE RESOURCES AND IDEAS
SEEK SUPPORT
EnterpriseSocialnetwork
BETTER COMMUNICATION AND COLLABORATION
Geographically-dispersed base of knowledge workers
LockheedMartin
 Projet Unity: social Ecosystem (36 000 employ辿s)
SOCIALCOMPUTINGENVIRONMENT
KNOWLEDGE BASE WORKFORCE (240,000 EMPLOYEES)
RSSfeeds
STAY INFORMED
Web
Blog
Microblogs
News
RSSfeeds
FEEDLY
WIKIS
 An easy to edit web site
 Knowledge capitalizing and sharing
SOCIALBooKmarking
 A SINGLE ACCESS POINT TO RESSOURCES
 RESEARCH, DOCUMENTATION
Tags
 ASSIGN A KEYWORD TO A RESSOURCE (WEB PAGE)
 INFORMATION INDEXED.
 HASHTAG #SPECS
Weaponsofmasscollaboration
Work on the same document
PM2.0Tools
SocialnetworkMicro-blogging
Blog
RSS
E-collaboration
WikiPM2.0
Experiment
Evaluate
Start a project
Patience
If we build it, they will come!!
Culture
Sharing Knowing
Security
 Host in you own server
 Cloud
Control
SOCIAL MEDIA RULES OF CONDUCT
束 Flag innapropriate content 損
SOCIALMEDIA
Be油part油of油a油social油network
Connect
Converse
Share ideas
resolve problems
inspire油and油get inspired
Have油油fun油
SocialmediaaNdPM
Less routine
Better productivity
Better communication
Self-accomplishement
Greater response to problems
Conclusion
SOCIAL MEDIA IS NOT JUST ANOTHER BUZZ WORD FOR PM
Project managers can stay with traditional way of doing things
HOWEVER
Conclusion
Mobility
Social trends Generation Y
Group intelligence
Embrace change at its own pace
Thank you
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Using social media in project management