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Copyright 息 2015 TeamQuest Corporation. All Rights Reserved.Click to share this
document on social media. Based on a 2014 international survey commissioned by TeamQuest and conducted by Kelton Research
teamquest.com
Hundreds of thousands... even millions of reasons.
A 2013 study put the average cost
per outage incident at $690,204
A 2014 survey says 鍖re鍖ghting
IT issues costs an average of
190 hours EACH WEEK or > 4
Fulltime Employees
incur downtime costs
of $100,000/hour
say the cost exceeds
$300,000/hour
Why Optimize IT?
YOU DO
THE MATH
?
DOWNTIME
COSTS
$$$$
Lost Revenue
= (GR/TH) x I x H
GR = gross yearly revenue
TH = total yearly business hours
I = percentage impact
H = number of hours of outage
95%
50%
say the cost exceeds
$1 million/hour
10%
say losses may be
calculated in millions
of dollars/minute
3%
Among large enterprises...
[source http://iticcorp.com/blog/2013/07/onehourofdowntimecosts100kfor95ofenterprises/#more 1087]
[source: http://www.evolven.com/blog/downtimeoutagesandfailuresunderstandingtheirtrue costs.html#sthash.ZMjbIjIr.dpuf]
Failed Victorias Secret online Fashion Show 1999
Target crashed by demand of Missoni Line in 2011
Amazon crunched by Lady Gagas 99蔵 Born This Way 2011
Net鍖ix Christmas Eve Outage of 2012
Facebooks Launch of the Like Button disaster of 2012
Yahoos Fantasy Football failure on Draft Night 2014
Target falls behind again, Lilly Pulitzer launch 2015
The irony? Most of it is, in fact, avoidable.
- Record sales, no IT performance issues
- Reduce annual IT budget by 25%
- Record transactions, no increase in call center calls
- Gain 4 hrs/day by preventing performance issues
IMAGINE
if you could achieve these results:
Only 10% of sta鍖 time, on average, is spent on
proactive improvement e鍖orts
Mature IT Service Optimization
Processes Improve:
IT E鍖ciency
Business Productivity
Workforce Productivity
Agility
Service Delivery Risks
New Service Implementation
95% say data center success is reliant on proper performance analysis and IT optimization

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Infographic: Why Optimize IT?

  • 1. Copyright 息 2015 TeamQuest Corporation. All Rights Reserved.Click to share this document on social media. Based on a 2014 international survey commissioned by TeamQuest and conducted by Kelton Research teamquest.com Hundreds of thousands... even millions of reasons. A 2013 study put the average cost per outage incident at $690,204 A 2014 survey says 鍖re鍖ghting IT issues costs an average of 190 hours EACH WEEK or > 4 Fulltime Employees incur downtime costs of $100,000/hour say the cost exceeds $300,000/hour Why Optimize IT? YOU DO THE MATH ? DOWNTIME COSTS $$$$ Lost Revenue = (GR/TH) x I x H GR = gross yearly revenue TH = total yearly business hours I = percentage impact H = number of hours of outage 95% 50% say the cost exceeds $1 million/hour 10% say losses may be calculated in millions of dollars/minute 3% Among large enterprises... [source http://iticcorp.com/blog/2013/07/onehourofdowntimecosts100kfor95ofenterprises/#more 1087] [source: http://www.evolven.com/blog/downtimeoutagesandfailuresunderstandingtheirtrue costs.html#sthash.ZMjbIjIr.dpuf] Failed Victorias Secret online Fashion Show 1999 Target crashed by demand of Missoni Line in 2011 Amazon crunched by Lady Gagas 99蔵 Born This Way 2011 Net鍖ix Christmas Eve Outage of 2012 Facebooks Launch of the Like Button disaster of 2012 Yahoos Fantasy Football failure on Draft Night 2014 Target falls behind again, Lilly Pulitzer launch 2015 The irony? Most of it is, in fact, avoidable. - Record sales, no IT performance issues - Reduce annual IT budget by 25% - Record transactions, no increase in call center calls - Gain 4 hrs/day by preventing performance issues IMAGINE if you could achieve these results: Only 10% of sta鍖 time, on average, is spent on proactive improvement e鍖orts Mature IT Service Optimization Processes Improve: IT E鍖ciency Business Productivity Workforce Productivity Agility Service Delivery Risks New Service Implementation 95% say data center success is reliant on proper performance analysis and IT optimization