There are hundred of thousands...if not millions of reasons to optimize IT. Downtime costs money, a lot of money. Imagine if you could achieve these results: record sales, no IT performance issues, reduce annual IT budget by 25%, have record number of transactions with no increase in call center activity, gain 4 hrs/day by preventing performance issues. Mature IT Service Optimization process improve IT Efficiency, Business Productivity, Workforce Productivity, Agility, Service Delivery Risks, and New Service Implementations.
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Infographic: Why Optimize IT?
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document on social media. Based on a 2014 international survey commissioned by TeamQuest and conducted by Kelton Research
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Hundreds of thousands... even millions of reasons.
A 2013 study put the average cost
per outage incident at $690,204
A 2014 survey says 鍖re鍖ghting
IT issues costs an average of
190 hours EACH WEEK or > 4
Fulltime Employees
incur downtime costs
of $100,000/hour
say the cost exceeds
$300,000/hour
Why Optimize IT?
YOU DO
THE MATH
?
DOWNTIME
COSTS
$$$$
Lost Revenue
= (GR/TH) x I x H
GR = gross yearly revenue
TH = total yearly business hours
I = percentage impact
H = number of hours of outage
95%
50%
say the cost exceeds
$1 million/hour
10%
say losses may be
calculated in millions
of dollars/minute
3%
Among large enterprises...
[source http://iticcorp.com/blog/2013/07/onehourofdowntimecosts100kfor95ofenterprises/#more 1087]
[source: http://www.evolven.com/blog/downtimeoutagesandfailuresunderstandingtheirtrue costs.html#sthash.ZMjbIjIr.dpuf]
Failed Victorias Secret online Fashion Show 1999
Target crashed by demand of Missoni Line in 2011
Amazon crunched by Lady Gagas 99蔵 Born This Way 2011
Net鍖ix Christmas Eve Outage of 2012
Facebooks Launch of the Like Button disaster of 2012
Yahoos Fantasy Football failure on Draft Night 2014
Target falls behind again, Lilly Pulitzer launch 2015
The irony? Most of it is, in fact, avoidable.
- Record sales, no IT performance issues
- Reduce annual IT budget by 25%
- Record transactions, no increase in call center calls
- Gain 4 hrs/day by preventing performance issues
IMAGINE
if you could achieve these results:
Only 10% of sta鍖 time, on average, is spent on
proactive improvement e鍖orts
Mature IT Service Optimization
Processes Improve:
IT E鍖ciency
Business Productivity
Workforce Productivity
Agility
Service Delivery Risks
New Service Implementation
95% say data center success is reliant on proper performance analysis and IT optimization