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Negotiation Case Study

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Fahad Nitul

How to negotiate with people using the concepts of negotiation. How to enter into a negotiation by win win situation.

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Negotiation Case Study Analysis
Group 26 Member List Name Id Rabiul Hasan 75 MD. Fahad Hossain 76 MD. Shahriar Sharif 78
Negotiation Case Two neighbors lived in a house, above and below each other. Because of the way the building was designed. Noise was a problem. Mr. Sharif had a young daughter who was regularly woken up by music and other sounds coming from his neighbor, Mr. Rabiul's, upstairs flat. For a year, he often complained to Mr. Rabiul, who said that he tried not to make too much noise. He also said that she heard endless Wiggles videos and his daughter screaming, but tolerated it. One night, during dinner with friends, Mr. Rabiul heard a loud banging on his door and opened it to find Mr. Sharif angry and abusive about the noise. Mr. Rabiul found his neighbors behavior intimidating. So he went to police station to file a complain to stop Mr. Sharif from further any negative action.
Mr. Sharif was shocked to find that Amanda had applied for an intervention order against him. So Mr. Sharif wanted to come in a negotiation with Mr. Rabiul to get free from this situation.
Negotiation Initialization The purpose of the analysis is to help parties make informed decisions about possible options for resolution of the conflict. It is almost always helpful to compare possible outcomes along alternative paths to actual proposals on the table in a negotiation before making a decision within the negotiation.
Approaches to Negotiation Distributive Basics : Distributive negotiation is appropriate in "divide the pie" situations, when there is a fixed amount of resources and whatever one party gains, the other party loses. Integrative Basics: An integrative bargaining situation occurs when it's possible to produce a greater outcome together than either could reach on his own.
So Mr. Sharif pursued an integrative tactic. He went to a mediator, That cooperation between themselves will benefit both of them. During mediation they were able to put forward their points of view, with the mediator guiding the process. Mr. Sharif wasn't aware that Mr. Rabiul also heard a lot of noise from his apartment, or that he often tried to keep the noise down. But, Mr. Rabiul said he would minimize noisy activity around Mr. Sharif s daughter's nap time. So they both come into decision that Mr. Rabiul withdraw the complain and Mr. Sharif will show more patience toward his neighbor.
BATNA Concept while doing the Negotiation Mr. Sharifs BATNA MR. Rabiuls BATNA Neighbor Mr.Rabiul promptly eliminates all offensive noises. Mr. Sharif comes in a progressive manner to resolve the noise problem situation. Making a complain to landlord. Making the formal complain to the landlord. Making a complain in court and winning the case. Suing the neighbor and winning the case.
WATNA Concept while doing the Negotiation Mr. Sharifs WATNA MR. Rabiuls WATNA Neighbor Mr.Rabiul doesnt eliminates all offensive noises. Facing a formal complain which may lead to high fines. MR. Sharif is pressurized by Mr. Rabiuls other power groups. Have to leave the house. Filing case in court and loosing the case. Terrible relation with Mr. Sharif such as quarrel, chaos etc.

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Negotiation Case Study

  • 2. Group 26 Member List Name Id Rabiul Hasan 75 MD. Fahad Hossain 76 MD. Shahriar Sharif 78
  • 3. Negotiation Case Two neighbors lived in a house, above and below each other. Because of the way the building was designed. Noise was a problem. Mr. Sharif had a young daughter who was regularly woken up by music and other sounds coming from his neighbor, Mr. Rabiul's, upstairs flat. For a year, he often complained to Mr. Rabiul, who said that he tried not to make too much noise. He also said that she heard endless Wiggles videos and his daughter screaming, but tolerated it. One night, during dinner with friends, Mr. Rabiul heard a loud banging on his door and opened it to find Mr. Sharif angry and abusive about the noise. Mr. Rabiul found his neighbors behavior intimidating. So he went to police station to file a complain to stop Mr. Sharif from further any negative action.
  • 4. Mr. Sharif was shocked to find that Amanda had applied for an intervention order against him. So Mr. Sharif wanted to come in a negotiation with Mr. Rabiul to get free from this situation.
  • 5. Negotiation Initialization The purpose of the analysis is to help parties make informed decisions about possible options for resolution of the conflict. It is almost always helpful to compare possible outcomes along alternative paths to actual proposals on the table in a negotiation before making a decision within the negotiation.
  • 6. Approaches to Negotiation Distributive Basics : Distributive negotiation is appropriate in "divide the pie" situations, when there is a fixed amount of resources and whatever one party gains, the other party loses. Integrative Basics: An integrative bargaining situation occurs when it's possible to produce a greater outcome together than either could reach on his own.
  • 7. So Mr. Sharif pursued an integrative tactic. He went to a mediator, That cooperation between themselves will benefit both of them. During mediation they were able to put forward their points of view, with the mediator guiding the process. Mr. Sharif wasn't aware that Mr. Rabiul also heard a lot of noise from his apartment, or that he often tried to keep the noise down. But, Mr. Rabiul said he would minimize noisy activity around Mr. Sharif s daughter's nap time. So they both come into decision that Mr. Rabiul withdraw the complain and Mr. Sharif will show more patience toward his neighbor.
  • 8. BATNA Concept while doing the Negotiation Mr. Sharifs BATNA MR. Rabiuls BATNA Neighbor Mr.Rabiul promptly eliminates all offensive noises. Mr. Sharif comes in a progressive manner to resolve the noise problem situation. Making a complain to landlord. Making the formal complain to the landlord. Making a complain in court and winning the case. Suing the neighbor and winning the case.
  • 9. WATNA Concept while doing the Negotiation Mr. Sharifs WATNA MR. Rabiuls WATNA Neighbor Mr.Rabiul doesnt eliminates all offensive noises. Facing a formal complain which may lead to high fines. MR. Sharif is pressurized by Mr. Rabiuls other power groups. Have to leave the house. Filing case in court and loosing the case. Terrible relation with Mr. Sharif such as quarrel, chaos etc.