Kenneth Smith completed a six-week online Network+ Certification Prep course offered by Community College of Allegheny County Allegheny Campus, receiving 24 hours of training from instructor Scott Jernigan and passing the course, as verified by a letter of completion issued on May 3, 2004 and signed by interim Dean Brenda Trettel confirming his fulfillment of all requirements for the Network+ Certification Prep course which he finished on May 1, 2004.