new update cv April 2016
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Philippa Amat is a highly effective management professional with 15 years of experience leading diverse teams and streamlining operations to reduce costs and increase efficiency. She excelled as the Director of Operations for Starbucks, managing a large office space and staff while reducing employee turnover. Prior to that, she was an Area Manager for Wet Seal where she increased profits through training and addressing problem areas. Philippa has strong skills in project management, budgeting, customer relations, and process improvement. She holds a Bachelor's and Master's degree in International Business with honors.
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new update cv April 2016
- 1. Summary Work History PHILIPPA AMAT 38A Cornwall Road , Barry CF62 9AF | (H) 01446738206 | (C) 07519288803 | philippaamat@yahoo.com Highly effective management professional emphasising innovation and creativity in solving complex problems. Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results. Seasoned Operations Manager who excels at streamlining operations to decrease costs and promote organisational efficiency. Results-focused management professional offering 15 years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success. Skills Cost reduction strategies Project planning and development Budgeting and forecasting Customer relations specialist Process improvement Organised Dependable Telecommunications specialist Network connectivity knowledge Motivated team player Time management Systems Development planning Project planning and development Product launches Strategic planning Organised Risk management Finance background Start-ups and turnarounds background Management information systems Project development and life cycle Detail-orientated Project management Sales background Budgeting and forecasting Risk mitigation and management Data analysis 02/1998 to 08/2010Director of Operations Starbucks Coffee Company Inc. – Dallas, Texas Managed a $52-million square foot office space employing 580 workers. Reduced employee turnover by 26% through YTD. Established project control procedures such as project forecasts and cash flow projections. Established operational objectives and work plans and delegated assignments to subordinate managers. Completed 380 performance reviews each quarter, offering praise and recommendations for improvement. Created and completed personnel action forms for all hires, terminations, title changes and terminations. Assisted the diversity recruiter in complying with all corporate policies. Assisted the diversity recruiter in complying with all corporate policies. Handled understaffing, disputes, terminating employees and administering disciplinary procedures. Conducted financial and legal research and analysis for high net-worth individuals. 04/1994 to 01/1998Area Manager of Retail
- 2. Education Wet Seal – San Jose, CA Hired, trained and evaluated personnel in sales and marketing. Planned budgets and authorised payments and merchandise returns. Increased profits through effective sales training and troubleshooting profit loss areas. Planned and directed staff training and performance evaluations. Approved all sales staff budget expenditures. Trained all incoming sales team members. 1989Bachelor of Business Administration: International Business San Diego University - San Diego, CA 4.0 GPA Student government representative Principles of Operations Management course Strategy and Problems in Management seminar 1992M.A.: International Buisness San Francisco University - San Francisco, CA 4.0 GPA Coursework in Accounting and Finance Principles of Operations Management course Coursework in Managerial Accounting and Corporate Financial Management Strategy and Problems in Management seminar