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Nezer Khan 2012[2] Rusume Rh

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Nezer J. Khan has over 10 years of experience in customer service and administration roles. He has a strong work ethic and the ability to provide excellent customer service. His skills include data entry, answering multi-line phones, filing confidential records, and using Microsoft Office programs. He is currently working in customer service roles for The Jackie Robinson Center and Mr. Anatoli Ilyashov.

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Nezer J. Khan _________________________________________________________ _________ 4541 North Figueroa Street #33, Los Angeles, CA 90065 nezersplace@yahoo.com 323. 276.8262 SUMMARY OF QUALIFICATIONS • A dynamic, organized, self -motivated and a leader with strong work ethic. • Office Clerk – Files confidential records– Multiline Telephones – Data Entry • A professional demeanor with patience and understanding of customers’ needs. • Certificates: Microsoft Office Suite – Windows XP – Windows 7- Internet Research PROFESSIONAL BACKGROUND Customer Service/Administration  Screens customer requests and fills out paper work to ensure customer satisfaction.  Tracks and documents requests for review by water & power board of Pasadena.  Provides excellent customer service in person and telephone.  Assists customers with service inquiries and obtains details of a wide range of complaints.  Responsible for making sure all confidential documents are accurate and filed.  Maintains records on computerized system and maintains updating hard files.  Provides a supportive and friendly environment for customers and management staff.  Refers unresolved customer grievances to designed departments for further investigation. Clerk/Administrator  Answers multiline telephones, directs calls, returns calls and takes messages.  Implements and generates cross referencing data in order to determine voter eligibility.  Operates office machines, including photocopiers, scanners, fax and voice mail systems.  Opens, sorts and routes incoming mail, answers correspondence, and prepares outgoing mail.  Identifies and corrects paper work and correspondence processing for mailing.  Compiles, copies, sorts, and updates file records of office activities, business transactions.  Builds strong working relationships with staff resulting in productive work environment. WORK HISTORY The Jackie Robinson Center, Pasadena- CA Customer Service/Clerk 2008 – Present Mr. Anatoli Ilyashov, Los Angeles- CA Customer Service 2011 – Present Los Angeles County, Norwalk- CA Registrar Recorder/Clerk 2010 – 2010 Organization for America, Los Angeles- CA Steering Committee Clerk 2009 – 2010 EDUCATION A.A. Degree in Business Administration - Glendale Community College, Glendale- CA WorkFrist, Glendale-CA Job Preparation Skills
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Nezer Khan 2012[2] Rusume Rh

  • 1. Nezer J. Khan _________________________________________________________ _________ 4541 North Figueroa Street #33, Los Angeles, CA 90065 nezersplace@yahoo.com 323. 276.8262 SUMMARY OF QUALIFICATIONS • A dynamic, organized, self -motivated and a leader with strong work ethic. • Office Clerk – Files confidential records– Multiline Telephones – Data Entry • A professional demeanor with patience and understanding of customers’ needs. • Certificates: Microsoft Office Suite – Windows XP – Windows 7- Internet Research PROFESSIONAL BACKGROUND Customer Service/Administration  Screens customer requests and fills out paper work to ensure customer satisfaction.  Tracks and documents requests for review by water & power board of Pasadena.  Provides excellent customer service in person and telephone.  Assists customers with service inquiries and obtains details of a wide range of complaints.  Responsible for making sure all confidential documents are accurate and filed.  Maintains records on computerized system and maintains updating hard files.  Provides a supportive and friendly environment for customers and management staff.  Refers unresolved customer grievances to designed departments for further investigation. Clerk/Administrator  Answers multiline telephones, directs calls, returns calls and takes messages.  Implements and generates cross referencing data in order to determine voter eligibility.  Operates office machines, including photocopiers, scanners, fax and voice mail systems.  Opens, sorts and routes incoming mail, answers correspondence, and prepares outgoing mail.  Identifies and corrects paper work and correspondence processing for mailing.  Compiles, copies, sorts, and updates file records of office activities, business transactions.  Builds strong working relationships with staff resulting in productive work environment. WORK HISTORY The Jackie Robinson Center, Pasadena- CA Customer Service/Clerk 2008 – Present Mr. Anatoli Ilyashov, Los Angeles- CA Customer Service 2011 – Present Los Angeles County, Norwalk- CA Registrar Recorder/Clerk 2010 – 2010 Organization for America, Los Angeles- CA Steering Committee Clerk 2009 – 2010 EDUCATION A.A. Degree in Business Administration - Glendale Community College, Glendale- CA WorkFrist, Glendale-CA Job Preparation Skills