More Related Content
What's hot (19)
Similar to NGUYỄN THỊ THÙY TRANG - CVNEW (20)
NGUYỄN THỊ THÙY TRANG - CVNEW
- 1. CURRICULUM VITTEA NGUYỄN THỊ THÙY TRANG D.O.B: Feb 16, 1987 Cellphone: +84 937 696 016 Email: trangn.1602@gmail.com CAREER OBJECTIVE - I wish to have a good opportunity to work independently or as part of in the dynamic team where I could make significant contribution while developing my skill yet further. I’m willing to learn more and more to improve myself. - Want to work in professsional Company (Luxury Brand, Sale or Front Office or Purchasing, Buyer Merchandising…..). - Work in a Professional working environment. - Get more useful experiences - Improve myself. TYPICAL CHARACTERISTICS : - Thoughtful - Good critical thinking - Self-motivated EDUCATION BACKGROUND 1. School: HUFLIT UNIVERSITY OF VIETNAM and NUS OF SINGAPORE,2005 • Bachelor of International Economics and Business Management • Cumulative GPA for 6 of 8 semesters: 7.8 Research: • Vietnam & International Government’s policies to surmount the economic crisis 2008 • US FED’s monetary policies to surmount the financial crisis 2007-2009 • Facts and solutions of transfer pricing in Vietnam
- 2. 2. HỒNG BÀNG INTERNATIONAL UNIVERSITY, 2011 • Bachelor of Hotel – Travel Management. 3. School: VUS - Intermediate English. 4. School: SAVANNAH COLLEGE OF ART & DESIGN OF ITALY&HONGKONG, 2010 • Certificate of Luxury and Fashion Management. • Jewelry. WORK EXPERIENCES IPP GROUP – Duy Anh Fashion and Cosmetics Co.Ltd, HCMC After Sale Service Manager Sep, 2014 – Present Provide excellent after sales service on quality issues for all product categories. Provide information in response to inquiries about product: strong communication skills. Maintained a good relationship with customer Handle and resolve customers’s complaints. Ensure customer satisfaction and customer support. Provide training to sale staffs. Have a good relation with co-workers Follow up the stock of spare parts to keep a balanced in stock. Work closely with merchandising team to support for defective products. Work on report for brands. BROOKS BROTHERS – DANTI Co., HCMC Sale Manager May, 2014 Human Resources, specifically: recruiting, performance management, and schedule workplace scheduling Store business operations, including managing profit and loss, facility management, safety and security and banking, reassuring bank deposits are accurate Product management, including ordering, receiving, price changes, handling damaged products, and returns Team Development, facilitating staff learning training, and development
- 3. Problem solving, handling unusual circumstances To understand the customer service principles To handle problems and questions to customers INTERCONTINENTAL ASIANA SAIGON HOTEL – KUMHO Group, HCMC Customer Service of Front Office Feb, 2013 – Feb, 2014 - Work in directly contact with customers, welcome and farewell Guest from the airport to the hotel and vice versa. - Received / Send mail, fax, and daily newspapers to Guests and Departments. - Support for reception, cashier or guest relation in doing check-in, check-out, … - And working a number of other tasks as assigned from Front Office and head of board of directors MILANO LUXURY FASHION COMPANY HCMC Store Manage - Buyer & Merchandise Nov, 2011 – Feb, 2013 - Made Strategy approach customers - Made marketing plan five year, - Trained staffs in making business plan, - Merchandiser of Project Department, in charge of 2P (Product & Price): o Do market research, find out demand on home appliance goods, o Find overseas suppliers for market demand. o Negotiate on price, product’s features with suppliers to by the right things for consumer. o Work with Marketing Dept. to design products, gift boxes and related documents. - Assistant of Project Director in leading Product team, do learning for team and commit timeline, directly resolve problem with overseas supplier. - Buyer – Purchasing Executive: o Received Purchase Requisitions from other Departments in factories (most of them are from Manufacturing Department) o Purchase goods (raw materials, packaging, lab equipment…), accordingly to orders, select best offers from many old suppliers.
- 4. o Working with supplier (Domestic and Overseas) in order to have many good offers and do not depend on old suppliers. o Negotiate best prices and orders conditions such as: payment tems, delivery time, after-sale services … o Prepare of offer, orders, contracts, … o Working with Accounting Department on Finance for purchasing works. o Access to computer, telephone, internal network and internet. o Search for Suppliers (including Domestics and Overseas suppliers) for new projects on replaced materials or materials for new products via many sources such as: Google Search, 1080 switchboard, relations, specialized webs, … o Report directly to Supply Chain Manager. CHARMES Luxury Jewelry – IVI Company, AU HCMC Supervisor of Sale 2009 – Oct, 2010 - Assign employees to specific duties. - Examine merchandise to ensure that it is correctly priced and displayed and functions as advertised. - Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints. - Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. - Instruct staff on how to handle difficult and complicated sales. - Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise. - Enforce safety, health, and security rules. - Monitor sales activities to ensure that customers receive satisfactory service and quality goods. - Plan and prepare work schedules and keep records of employees' work schedules and time cards.
- 5. - Establish and implement policies, goals, objectives, and procedures for their department. - Inventory stock and reorder when inventory drops to a specified level. - Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate. - Review inventory and sales records to prepare reports for management and budget departments. - Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business. - Plan budgets and authorize payments and merchandise returns. - Examine products purchased for resale or received for storage to assess the condition of each product or item. - Estimate consumer demand and determine the types and amounts of goods to be sold. - Keep records of purchases, sales, and requisitions. - Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy. - Formulate pricing policies for merchandise, according to profitability requirements. - Establish credit policies and operating procedures SKILL - Creation skill - Negotiation skill - Communication skill - English Skill - Internet, Email - Communication competence. - Time Management. FOREIGN LANGUAGE 1. English - Speaking: good - Writing: good - Listening: good - Reading: good 2. Chinese - Madarin
- 6. HOBBIES - Fitness and Swimming. - Reading book and listening to instrumental music - Travel - Dance & Sing Best Regard, Nguyễn Thị Thùy Trang
- 7. HOBBIES - Fitness and Swimming. - Reading book and listening to instrumental music - Travel - Dance & Sing Best Regard, Nguyễn Thị Thùy Trang