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Neuro-Linguistic Programming (NLP) was created in the early 1970s by Richard Bandler, a computer scientist and Gestalt therapist, and Dr John Grinder, a linguist and therapist. Bandler and Grinder invented a process known as 'modelling' that enabled them to study three of the world's greatest therapists: Dr Milton Erickson, father of modern hypnotherapy; Fritz Perls, creator of Gestalt therapy; and Virginia Satir, the mother of modern-day family therapy. Their objective was to know what made these therapists effective and then to train others in their methods. NLP today is the product of this modelling process. NLP is used for helping oneself or others, in the improvement of performance in certain areas such as career, sports, music, relationships, etc., primarily through the willingness to change. A basic premise is that one sees the need for change, seeks help for that change, and practices the activities needed to achieve the change in performance or mind set. NLP is a clearly defined modelling process with its own set of techniques and applications making it possible to incorporate a skill of another person, or “exemplar”, who is looked up to for this specific skill. NLP – For a Change Introduction

NLP – For a Change General Process Flow

Predicates Articulate Hear Discuss Listen Loud Ring a Bell Predicates Grip Warm Feel Pressure Relax Rough Hang in There Predicates Hazy Observe Focus Picture See Perceive Appear NLP – For a Change Representational Systems and Predicates

1. Communication is a constant. 2. The way you communicate elicits a response. 3. People reply to their perceived sense of reality, as opposed to what’s really going on. 4. There should be variety. An element with the most flexibility is usually the controlling element within a system. 5. People make the best choice available to them. 6. All behaviors are constructive in some way 7. There is structure in experience. Chunking. We can achieve anything if it’s broken into tiny doses. 8. Usually we have most of what we need. 9. We don’t fail. We try, and improve with feedback. 10. When things are out of control, or has slow progress, make a left or right turn and try another route. Version 1 NLP – For a Change Major Pre-Suppositions of NLP – Version 1

1. We are constantly communicating – by words or by actions, aware or unaware. 2. Every behavior has a positive intention. 3. Every behavior is appropriate in some context. 4. Genuine understanding comes only with experience. 5. There is no such thing as failure, only feedback. 6. People will normally make the best choice available to them in any given situation. 7. A map is not the territory it depicts. Words are not the things they describe. 8. People respond to their internal maps of reality, not to reality itself. 9. If you go on doing what you’re doing now, you will likely continue getting the same results. 10. The person with the greatest number of choices in a given situation is most likely to achieve his desired outcome. 11. People aren’t broken, and don’t need to be fixed. Version 2 NLP – For a Change Major Pre-Suppositions of NLP – Version 2

Matching and Mirroring Voice Tone and Tempo Breathing Rate Movement Body Posture NLP – For a Change How to Create Rapport

1. Comparisons – ex: ‘This is the best laptop’ 2. Universal Quantifiers – ex: ‘The dishes are never done’ 3. Unquestioned Rules – ex: ‘That’s the way we’ve always done it’ 4. Unspecified Nouns – ex: ‘ Someone was hurt in the store yesterday’ 5. Unspecified Verbs – ex: hurt how? 6. Cause and Effect – ex: ‘When you’re late, it makes me so angry’ 7. Complex Equivalence 8. Lack of Referential Index – ex: ‘They (who?) won’t like it’ 9. Mind Reading – ex: ‘You made me look funny in front of the boss’ 10. Presupposition – ex: ‘Don’t cause any more trouble ‘ 11. Simple Deletion – ‘Things are shaping up’ (What things? How?) 2 Simple Meta Programs: Sameness/ Difference Towards/ Away From NLP – For a Change Meta Programs

1. Direction 2. Evidence 3. Confirmation 4. Observation 5. Review 6. Agreement 1. Clear Outcome 2. Layered Structure 3. Selective Chunking 4. Positive Attitude 5. Flexible Response Nice mnemonic: OSCAR NLP – For a Change Meta Programs Effective Meetings Presentations

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