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DESIGN AND CREATIVE IDEAS FOR
NO-FRILLS (LOW COST) AIRPORTS
INTIER II &TIER III CITIES
BY,
RAJIV BABU CHINTALA

INDUSTRY PROFILE
▪ By 2034, India is expected to be among the top five air domestic
travel markets globally, in terms of additional passengers per
year, according to the International AirTransport Association
(IATA).
▪ The civil aviation industry in India has witnessed a new era of
expansion driven by factors such as low-cost carriers (LCC),
modern airports, foreign direct investments (FDI) in domestic
airlines, cutting edge information technology (IT) interventions
and a growing emphasis on regional connectivity.
▪ “The world is focused on Indian aviation – from manufacturers,
tourism boards, airlines, and global businesses to individual
travelers, shippers and businessmen, etc. If we can find common
purpose among all stakeholders in Indian aviation, a bright
future is at hand.

COMPANY PROFILE
▪ AAI manages 125 airports, which include 18
International Airport, 07 Customs Airports, 78
Domestic Airports and 26 Civil Enclaves at
Defense airfields. AAI provides air navigation
services over 2.8 million square nautical miles
of air space. During the year 2013-14, AAI
handled aircraft movement of 1536.60
Thousand [International 335.95 & Domestic
1200.65], Passengers handled 168.91 Million
[International 46.62 & Domestic 122.29] and
the cargo handled 2279.14 thousand MT
[International 1443.04 & Domestic 836.10].

OBJECTIVE
▪ To enable travelers to relax in a comfortable
environment that is easy to use and to meet
customer affordability.
▪ For LCC players, the low cost airports comes full of
creative ideas that will allow them to operate
efficiently at low cost.
▪ To design a model of no frill airport terminal building.
▪ To understand the airport revenues in all touch points
of the organization.
▪ To study the level of customer expectations in no frill
airports.

SCOPE
▪ Almost 70 percent of the population residing in smaller towns in the
country does not have air connectivity.There is a large number of
people who could afford to pay for air travel if the facility is made
available. So this project will help the AAI and LCC’s to tap the
current untapped air travel market.
▪ This project will help to increase the regional air connectivity.
▪ This project will help to reduce the passenger service fee and user
development fee, which is burden to airlines as well as to passengers.
▪ This project design gives flexible model and easy for modification &
up-gradation.
▪ This project will help to increase the revenue and employment
opportunities in that particular states.
30
%
70
%
AIR TRAVEL
AIR TRAVEL IN
INDIA
TAPPED UNTAPPED

LIMITATIONS
 Time frame for the project is limited by two months.
▪ Access to direct customers inside security areas was not
allowed and hence collecting data became tedious.
▪ Since the sample size is small and a simple random
sample the facts revealed in this project may not be exact
to consider.
▪ The researcher restrained to follow the rules of DGCA,
BCAS and MoCA.
▪ The passenger survey was done only in theVijayawada
airport.

RESEARCH METHODOLOGY
▪ As part of my project work I am dealing with four different research
methods which gives clear ideas on how to proceed with the desired
project.The four research methodologies are as follows:
Literature Reviews
Industry professional Inputs
Passenger Surveys
On-siteVisits

PASSENGER SURVEY
QUESTIONNAIRE (PERCENTAGE ANALYSIS)
▪ Respondents Details (Gender):
INFERENCE:
The sample consists of majority of male respondents.
S.no Particulars No. of
Respondents
Percentage
1 Male 37 74
2 Female 13 26
Total 50 100 Male
74%
Female
26%
GENDER

PASSENGER SURVEY(Conti…
▪ Respondent Details (Age):
INFERENCE:
The sample consists of mean age range of 36 to 45 and most of the respondents are in
the age group of 26-35.
Respondents
Percentage
1 20 to 25 8 16
2 26 to 35 26 52
3 36 to 45 10 20
4 46 to 55 6 12
5 56 & above 0 0
Total 50 100
0
10
20
30
40
50
60
20 to 25 26 to 35 36 to 45 46 to 55 56 &
above
16
52
20
12
0
Age

▪ Respondents Details (Place):
INFERENCE:
The sample consists of most of respondents fromTier – 3 cities.
Respondents
Percentage
1 Tier – 1 10 20
2 Tier – 2 17 34
3 Tier – 3 23 46
Total 50 100
0 10 20 30 40 50
Tier – 1
Tier – 2
Tier – 3
20
34
46
Place

▪ Respondents Details (Occupation):
INFERENCE:
The sample shows that most of the respondents work in business.
Respondents
Percentage
1 Government
Employee
9 18
2 Business 18 36
3 Student 6 12
4 Private Employee 17 34
Total 50 100 0
5
10
15
20
25
30
35
40
Government
Employee
Business Student Private
Employee
18
36
12
34
OCCUPATION

No-frill Airport Survey Items:
▪ Requirement of snack bars
INFERENCE:
Most of the respondents require snack bars in no-frill airports.
Particulars No. of
Respondents
Percentage
Yes 41 82
No 9 18
Total 50 100
0
20
40
60
80
100
Yes No
82%
18%

▪ Need for Wi-Fi
INFERENCE:
More than half percentage of respondents needWi-Fi in no-frill airports.
Particulars No. of
Respondents
Percentage
Yes 29 58
No 21 42
Total 50 100
Yes
58%
No
42%
NEED FOR WI-FI

▪ Need for cell phone/laptop charging slots
INFERENCE:
Most of the survey respondents need cell phone/laptop charging slots in no-frill airports.
Particulars No. of
Respondents
Percentage
Yes 34 68
No 16 32
Total 50 100
0 10 20 30 40 50 60 70
Y
e
s
N
o
68%
32%

▪ Requirement of flight information display systems
INFERENCE:
Almost all the respondents require flight information display systems in no-frill airports.
Particulars No. of
Respondents
Percentage
Yes 46 92
No 4 8
Total 50 100 0
50
100
Yes No
92%
8%

▪ Need of ATM machines
INFERENCE:
Most of the respondents not require ATM machines in no-frill airports.
Particulars No. of
Respondents
Percentage
Yes 3 6
No 47 94
Total 50 100
6%
94%
Yes No

▪ Do you require air conditioning in check-in area?
INFERENCE:
Many of the respondents not require air conditioning in check-in area of no-frill airports.
Particulars No. of
Respondents
Percentage
Yes 9 18
No 41 82
Total 50 100
0
10
20
30
40
50
60
70
80
90
Yes No
18%
82%

▪ Do you require air conditioning in security check area?
INFERENCE:
The survey shows that many of the respondents require air conditioning in security check
area of no-frill airports.
Particulars No. of
Respondents
Percentage
Yes 36 72
No 14 28
Total 50 100
72%
28%
Yes No

▪ Would you like to have parking facilities in the airport?
INFERENCE:
The survey shows that more than half the respondents not require parking facilities in the
no-frill airports.
Particulars No. of
Respondents
Percentage
Yes 19 38
No 31 62
Total 50 100
0 20 40 60 80
Yes
No
38%
62%

▪ Need for car rental services in the no-frill airports
INFERENCE:
Most of the respondents need car rental services in the no-frill airports.
Particulars No. of
Respondents
Percentage
Yes 35 70
No 15 30
Total 50 100 70%
30%
Yes No

▪ Need for the availability of medical/health assistance
INFERENCE:
The survey shows that the respondents need medical/health assistance in no-frill airports.
Particulars No. of
Respondents
Percentage
Yes 43 86
No 7 14
Total 50 100
YES NO
86%
14%

▪ Do you think, there is a need for prayer/meditation room in the no-frill terminal
building?
INFERENCE:
Almost all the respondents not require meditation/prayer room in the no-frill airports.
Particulars No. of
Respondents
Percentage
Yes 1 2
No 49 98
Total 50 100
2%
98%
Yes No

▪ Do you need conveyor belts for baggage handling in the
terminal building?
INFERENCE:
Most of the respondents not require conveyor belts for baggage handling in no-frill terminal building.
Particulars No. of
Respondents
Percentage
Yes 17 34
No 33 66
Total 50 100 YES
NO
34%
66%

▪ Do you require televisions for entertainment purpose in the waiting hall?
INFERENCE:
This shows that half of the respondents require televisions and almost half of the respondents
not require televisions for entertainment purpose in the waiting hall.
Particulars No. of
Respondents
Percentage
Yes 28 56
No 22 44
Total 50 100 0
10
20
30
40
50
60
Yes No
56%
44%

▪ Do you like to have your luggage check manually?
INFERENCE:
This survey shows that almost all the respondents are not interested to check their luggage
manually.
Particulars No. of
Respondents
Percentage
Yes 4 8
No 46 92
Total 50 100
Yes
8%
No
92%

▪ How often do you travel through air?
INFERENCE:
The survey shows that most of the respondents travel monthly once through air.
Particulars No. of
Respondents
Percentage
Weekly 1 2
Monthly 29 58
Six months 17 34
Yearly 3 6
Total 50 100 0
10
20
30
40
50
60
Weekly Monthly Six months Yearly
2%
58%
34%
6%

▪ What makes you feel good when you come to an airport?
INFERENCE:
The survey shows that many of the respondents feel good with customer service and infrastructure
while comes to an airport.
Particulars No. of
Respondents
Percentage
Airport Ambience 4 8
Infrastructure 17 34
Aircrafts 9 18
Customer Service 20 40
Total 50 100 0
5
10
15
20
25
30
35
40
Airport
Ambience
Infrastructure Aircrafts Customer
Service
8%
34%
18%
40%

▪ Which airlines you prefer the most for your travel?
INFERENCE:
The survey shows the respondents prefer mostly low cost carriers for their air travel.
Particulars No. of
Respondents
Percentage
Leisure 6 12
Business 7 14
Legacy 4 8
LCC 33 66
Total 50 100 0
10
20
30
40
50
60
70
Leisure Business Legacy LCC
12% 14% 8%
66%

REVENUE THROUGH PSF AND UDF CHARGES:
S.NO PSF + UDF
CHARGE
(RS)
50 PAX
(RS)
60 PAX
(RS)
70 PAX
(RS)
1 50 2737500 3285000 3832500
2 60 3285000 3942000 4599000
3 70 3832500 4599000 5365500
4 80 4380000 5256000 6132000
5 90 4927500 5913000 6898500
6 100 5475000 6570000 7665000
Assumptions:
No. of flights per day: 3
No. of days calculated: 365 days (1 year)
S.NO PSF + UDF
CHARGES
(RS)
50 PAX
(RS)
60 PAX
(RS)
70 PAX
(RS)
1 50 1825000 2190000 2555000
2 60 2190000 2628000 3066000
3 70 2555000 3066000 3577000
4 80 2920000 3504000 4088000
5 90 3285000 3942000 4599000
6 100 3650000 4380000 5110000
Assumptions:
No. of flights per day: 2
No. of days calculated: 365 days (1 year)

REVENUE THROUGH AIRLINE COUNTERS AND BACKUP OFFICES:
S.NO PARTICULARS AIRLINES PER MONTH PER YEAR
1 Ticket counters 3 Rs 6000/- Rs 72000/-
2 Airline Backup office 3 Rs 9000/- Rs 108000/-
PARTICULARS AIRCRAFTS
PER DAY
COST PER COUNTER
PER AIRCRAFT
TOTAL COST PER
YEAR
Check-in counters 3 Rs 300/- Rs 328500/-
Check-in counters 2 Rs 300/- Rs 219000/-

REVENUE THROUGH PARKING & ENTRY CHARGES:
Entry Fee:
Bike : Rs 10/-
Car : Rs 25/-
Bus : Rs 50/-
HOURS TWO WHEELER FOUR WHEELER
0-2 Hours Rs 15/- Rs 35/-
2-5 Hours Rs 30/- Rs 75/-
5-10 Hours Rs 50/- Rs 100/-
10-15 Hours Rs 60/- Rs 150/-
15-24 Hours Rs 75/- Rs 200/-
PARKING CHARGES:

DIMENSIONS OF TERMINAL BUILDING:
DEPARTURE
Ticket counters 5ft x 5ft (each)
Airlines backup offices 8ft x 8ft (each)
V.I.P Room 10ft x 8ft
Entrance door 7ft height x 5ft length
Grill gate 4ft x 4ft
Baggage scanning area 8ft x 4ft
Check-in counters 6ft x 8ft (each)
Total area for check-in counters 20ft x 8ft
Total check-in area 30ft x 60ft
Security check entry & out door 7ft height x 5ft length
Security check cabin for ladies 4ft x 5ft
Rest rooms (security check area) 10ft x16ft (each)
Total security check area 60ft x 50ft
A&D common waiting hall 60ft x 30ft
Total Departure Area: 90ft x 80ft
ARRIVAL
ATC & Navigation offices 30ft x 20ft
ATC communication center 20ft x 20ft
Arrival entry & exit doors 7ft ht x 5ft l
Baggage arrival area(total) 30ft x 40ft
Snack bar/Restaurant 20ft x 20ft
Total Arrival Area: 30ft x 80ft
TOTAL TERMINAL BUILDING:
120ft x 80ft

CONCLUSION:
India being an aviation hub has many untapped markets i.e.
(Tier-II andTier-III cities) where the air travel is not in reach
for travelers. But then, there are potential passengers who
can afford air travel. Also, the business is increasing with
much industrialization and IT sector popping up in India there
could be an added advantage for the development of airports
in those areas.Therefore an attempt has been made to give a
creative ideas for these No-Frills Airport planning where all
the limitations for cost and space is reduced (within the
estimated budget) thus making the decision cost effective by
using effective and flexible systems for the development of
No- Frills Airports.

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