Non-profit operating processes
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This document outlines 6 key operating processes for a nonprofit organization: 1) Understand donors, volunteers, and recipients, 2) Invoice donors, 3) Design services and experiences, 4) Promote services and experiences, 5) Deliver recipient services, and 6) Deliver volunteer and donor experiences.
Non-profit operating processes
- 1. Operating Processes*5. Deliver Recipient Services 3. DesignServices & Experiences7. Invoice Donors1. Understand Donors, Volunteers, Recipients4. Promote Services & Experiences6. Deliver Volunteer/ DonorExperiences*Based on The Process Classification Framework, adopted by American Productivity and Quality Center (APQC.org)
Editor's Notes
- Sometimes it just doesnt get captured and funneled. Its knowledge in the heads of the business stakeholders but isnt formalized/easily transferred. Strategies dont always come out of it.