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Integrated social solutions for a cloudy,
    mobile world
    By Travis Spencer, CEO
    @travisspencer, @2botech




Copyright 息 2013 Twobo Technologies AB. All rights reserved.
Agenda

 Disruptive impact of emerging technologies
 Criticality of identity in managing change
 Potential of social identity
 Integrating social is hard & continuous
 Simplified solutions using Janrains API




Copyright 息 2013 Twobo Technologies AB. All rights reserved.
Disruptive trends


                                                                         Big
                                            Social
                                                                         Data
                                           Networks




  Cloud
Computing                                                       Mobile



 Copyright 息 2013 Twobo Technologies AB. All rights reserved.
Identity is central

                                  Social
                                 Networks




Mobile                                                         Big
                                                               Data
                                                                      Identity

                                Cloud
                              Computing


Copyright 息 2013 Twobo Technologies AB. All rights reserved.
Potential of social identities

 Building customer
  relationships is a journey
 Web site visitors are initially
  unknown/anonymous
 They reveal more about
  themselves as they see value
 Visitors who continue on the
  journey become customers
  and eventually fans
Copyright 息 2013 Twobo Technologies AB. All rights reserved.
Social shortens the journey

 Social login increases likelihood that visitors will
  become customers and fans
 Those who use social login are influencers
 Socially logged in users are more likely to return
 86% leave rather than creating an account




Source: Janrain, Blue Research
Copyright 息 2013 Janrain, Inc. All rights reserved
Copyright 息 2013 Twobo Technologies AB. All rights reserved
Integrating social can be hard

 Popularity varies, so choice is important
 New social networks continue to be
  introduced while others become pass辿


 All have different APIs
 Many existing CRMs are not prepared
  to store social data
 Successful usage means login, share & capture

Copyright 息 2013 Janrain, Inc. All rights reserved
Copyright 息 2013 Twobo Technologies AB. All rights reserved
Janrain makes this simple

 Drastically simplified integration
           Disparate social APIs hidden behind one fa巽ade
           Requires only JavaScript & some server-side code
           Social data stored in scalable, purpose-build cloud DB
 Includes embeddable user registration forms
 Prebuilt connectors to other tools/platforms
 Not just login; publish back to multiple social
  networks as well


Copyright 息 2013 Twobo Technologies AB. All rights reserved
What about after conversion?

 Sites provide resources of varying worth
 An account is often needed after conversion
 Use of social identity alone for valuable
  transactions is insecure & unsound
 Combining social w/ secure authentication &
  centralized policy management is the key to safe
  social integration



Copyright 息 2013 Twobo Technologies AB. All rights reserved
Combining Janrain w/ SiteMinder

 Interaction requires 2 lines of HTML
 Web apps are oblivious to social networks, access
  control & user sessions
 Step up authentication from social is automatic
 Correlate first access to last
 App gets identity uniformly
 Better UX


Copyright 息 2013 Twobo Technologies AB. All rights reserved
Resulting Architecture




Copyright 息 2013 Twobo Technologies AB. All rights reserved
Seeing is believing




                         Demo
Copyright 息 2013 Twobo Technologies AB. All rights reserved
Solutions must be baked




Copyright 息 2013 Twobo Technologies AB. All rights reserved
Solutions must be baked

                                                                    Account
                          Web SSO                             Management &
                                                                Provisioning


                API Security




                          Authorization                       Social Media
                                                              Aggregation
Copyright 息 2013 Twobo Technologies AB. All rights reserved
Suppliers of ingredients

Vendors                                                       Consultancies




Copyright 息 2013 Twobo Technologies AB. All rights reserved
Announcing our newest supplier




Copyright 息 2013 Twobo Technologies AB. All rights reserved
Questions & thanks




                                                                         @2botech
                                                                  www.2botech.com
                                                                    @travisspencer
                                                              www.travisspencer.com
Copyright 息 2013 Twobo Technologies AB. All rights reserved
Nordic APIs - Integrated Social Solutions for a Cloudy, Mobile World

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Nordic APIs - Integrated Social Solutions for a Cloudy, Mobile World

  • 1. Integrated social solutions for a cloudy, mobile world By Travis Spencer, CEO @travisspencer, @2botech Copyright 息 2013 Twobo Technologies AB. All rights reserved.
  • 2. Agenda Disruptive impact of emerging technologies Criticality of identity in managing change Potential of social identity Integrating social is hard & continuous Simplified solutions using Janrains API Copyright 息 2013 Twobo Technologies AB. All rights reserved.
  • 3. Disruptive trends Big Social Data Networks Cloud Computing Mobile Copyright 息 2013 Twobo Technologies AB. All rights reserved.
  • 4. Identity is central Social Networks Mobile Big Data Identity Cloud Computing Copyright 息 2013 Twobo Technologies AB. All rights reserved.
  • 5. Potential of social identities Building customer relationships is a journey Web site visitors are initially unknown/anonymous They reveal more about themselves as they see value Visitors who continue on the journey become customers and eventually fans Copyright 息 2013 Twobo Technologies AB. All rights reserved.
  • 6. Social shortens the journey Social login increases likelihood that visitors will become customers and fans Those who use social login are influencers Socially logged in users are more likely to return 86% leave rather than creating an account Source: Janrain, Blue Research Copyright 息 2013 Janrain, Inc. All rights reserved Copyright 息 2013 Twobo Technologies AB. All rights reserved
  • 7. Integrating social can be hard Popularity varies, so choice is important New social networks continue to be introduced while others become pass辿 All have different APIs Many existing CRMs are not prepared to store social data Successful usage means login, share & capture Copyright 息 2013 Janrain, Inc. All rights reserved Copyright 息 2013 Twobo Technologies AB. All rights reserved
  • 8. Janrain makes this simple Drastically simplified integration Disparate social APIs hidden behind one fa巽ade Requires only JavaScript & some server-side code Social data stored in scalable, purpose-build cloud DB Includes embeddable user registration forms Prebuilt connectors to other tools/platforms Not just login; publish back to multiple social networks as well Copyright 息 2013 Twobo Technologies AB. All rights reserved
  • 9. What about after conversion? Sites provide resources of varying worth An account is often needed after conversion Use of social identity alone for valuable transactions is insecure & unsound Combining social w/ secure authentication & centralized policy management is the key to safe social integration Copyright 息 2013 Twobo Technologies AB. All rights reserved
  • 10. Combining Janrain w/ SiteMinder Interaction requires 2 lines of HTML Web apps are oblivious to social networks, access control & user sessions Step up authentication from social is automatic Correlate first access to last App gets identity uniformly Better UX Copyright 息 2013 Twobo Technologies AB. All rights reserved
  • 11. Resulting Architecture Copyright 息 2013 Twobo Technologies AB. All rights reserved
  • 12. Seeing is believing Demo Copyright 息 2013 Twobo Technologies AB. All rights reserved
  • 13. Solutions must be baked Copyright 息 2013 Twobo Technologies AB. All rights reserved
  • 14. Solutions must be baked Account Web SSO Management & Provisioning API Security Authorization Social Media Aggregation Copyright 息 2013 Twobo Technologies AB. All rights reserved
  • 15. Suppliers of ingredients Vendors Consultancies Copyright 息 2013 Twobo Technologies AB. All rights reserved
  • 16. Announcing our newest supplier Copyright 息 2013 Twobo Technologies AB. All rights reserved
  • 17. Questions & thanks @2botech www.2botech.com @travisspencer www.travisspencer.com Copyright 息 2013 Twobo Technologies AB. All rights reserved