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Nswpf alarm activations (1)

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Ilias Varsamis
Ilias Varsamis

The NSW Police Force analyzed the impact of their Direct Access Service initiative for responding to alarm activations in its first year. The analysis found that the initiative was effective in reducing the total number of alarm activations reported to police by 65%, or over 52,000 incidents. However, the percentage of non-genuine alarms was still around 6%. To further reduce non-genuine alarms, the NSW Police Force will now more vigorously apply fees of $200 under Section 209 of the Police Act when they respond to false alarms at the same premises more than once within 28 days.

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NSW Police Force www.pollce.nsw.gov.au 29 April 2010 Bryan de Caires Chief Executive Officer Australian Security Industry Association Ltd (ASIAL) PO Box 1338 Crows Nest NSW 1585 Dear 6l* As you are aware, on 1 December 2008 the NSW Police Force (NSWPF) changed the way it dealt with calls from security companies reporting alarm activations. This change included the introduction of the 1900 Direct Access Service (DAS) initiative. The aim of this initiative was to ensure that NSWPF will achieve its strategy of reducing non-genuine alarm calls and responding more effectively to genuine alarm activations. The initiative also aimed to provide a benefit to security industry members in that members could quickly and accurately inform the NSWPF to the status of monitored alarms that have been triggered at their clients' premises, so as to enable the NSWPF to respond more effectively. The New South Wales Police Force has now undertaken an analysis of the impact of the Direct Access Service in the first twelve months of its operation. The analysis identifies that the strategy has been effective in reducing the number of alarm activations reported to NSWPF, though there has been no improvement to the percentage of non-genuine alarms being reported. Our analysis shows, when comparing the calendar year 2009 with 2008; that the strategies have been successful in reducing the number of alarm activations recorded by NSW Police Force by 650/o, which equates to over 52,000 incidents. Further analysis of the 2009 data indicates that police were requested to attend close to 28,000 alarm activation events. On closer analysis, it was identified that only 6% of these events were confirmed as genuine activations by attending Police. In summary, the strategy has been effective in reducing the number of alarm activations reported to NSWPF, though there has been no improvement to the percentage of non-genuine alarms being reported. Policelink Gommand !neorporating Triple Zerc (000)o Police Assistanee !-ine {'1 3{ 444}, Child Wellbeing Unit (02 4352Q177'}, crime $toppers (18o0 333 000) and Gustom**"';;"1r:"J;,*1fi-l,rtff g;J Telephone 02 4352 0000 Facsimlle02 4352 0003 ENet 31000 EFax 31003 TTY 9211 3776 (Hearins/speech impaired) ABN 43 408 61 3 1 80 It+!+{ g.f#+i{ www. po Lrc E. N sw.cov. AU/ RE cR u trM E 111 13l*#+ll{#}Jfl
As indicated recently in a meeting with ASIAL members, the New South Wales Police Force is examining ways to further reduce the impact of non-genuine alarm activations. My purpose in writing to you is to inform you that the NSW Police Force will commence to utilise the provisions of Section209 of the Police Act more vigorously than it has in the past, as a means to further reduce the number of reports of non- genuine alarm act ivations. Section 209 of the Police Act empowers the Commissioner of Police to charge a fee of $200, where Police respond to a false alarm on more than one occasion within any 28 day period, where the premise is a building. When reviewing the reported alarm incidents for one month, it was found that 114 instances were identified where Police had attended a building on more than one occasion, where they deemed that the alarm was a false activation. In future, the NSW Police Force will utilise Section 209 and impose the fee of $200 on the person who is responsible for the alarm system; be it the occupier of owner of the building. I would ask that you advise your members of these alrangements. The intention of the NSW Police Force is that we will cofirmence reviewing our events from I June 2010. From that date, the NSW Police Force will send letters of demand to the relevant person where a member of the NSW Police Force responds to a false alarm on more than one occasion within any period of 28 days. As usual, I would be happy to discuss this or any other issue regarding alarms, if required. feel free to contact me. s Beatson Director ?t!+|+t{.1{+++0t www. po LIc E " N sw. cov.Aul R Ec Ru IrM E 5111l+l{lf}l+|{iFl

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Nswpf alarm activations (1)

  • 1. NSW Police Force www.pollce.nsw.gov.au 29 April 2010 Bryan de Caires Chief Executive Officer Australian Security Industry Association Ltd (ASIAL) PO Box 1338 Crows Nest NSW 1585 Dear 6l* As you are aware, on 1 December 2008 the NSW Police Force (NSWPF) changed the way it dealt with calls from security companies reporting alarm activations. This change included the introduction of the 1900 Direct Access Service (DAS) initiative. The aim of this initiative was to ensure that NSWPF will achieve its strategy of reducing non-genuine alarm calls and responding more effectively to genuine alarm activations. The initiative also aimed to provide a benefit to security industry members in that members could quickly and accurately inform the NSWPF to the status of monitored alarms that have been triggered at their clients' premises, so as to enable the NSWPF to respond more effectively. The New South Wales Police Force has now undertaken an analysis of the impact of the Direct Access Service in the first twelve months of its operation. The analysis identifies that the strategy has been effective in reducing the number of alarm activations reported to NSWPF, though there has been no improvement to the percentage of non-genuine alarms being reported. Our analysis shows, when comparing the calendar year 2009 with 2008; that the strategies have been successful in reducing the number of alarm activations recorded by NSW Police Force by 650/o, which equates to over 52,000 incidents. Further analysis of the 2009 data indicates that police were requested to attend close to 28,000 alarm activation events. On closer analysis, it was identified that only 6% of these events were confirmed as genuine activations by attending Police. In summary, the strategy has been effective in reducing the number of alarm activations reported to NSWPF, though there has been no improvement to the percentage of non-genuine alarms being reported. Policelink Gommand !neorporating Triple Zerc (000)o Police Assistanee !-ine {'1 3{ 444}, Child Wellbeing Unit (02 4352Q177'}, crime $toppers (18o0 333 000) and Gustom**"';;"1r:"J;,*1fi-l,rtff g;J Telephone 02 4352 0000 Facsimlle02 4352 0003 ENet 31000 EFax 31003 TTY 9211 3776 (Hearins/speech impaired) ABN 43 408 61 3 1 80 It+!+{ g.f#+i{ www. po Lrc E. N sw.cov. AU/ RE cR u trM E 111 13l*#+ll{#}Jfl
  • 2. As indicated recently in a meeting with ASIAL members, the New South Wales Police Force is examining ways to further reduce the impact of non-genuine alarm activations. My purpose in writing to you is to inform you that the NSW Police Force will commence to utilise the provisions of Section209 of the Police Act more vigorously than it has in the past, as a means to further reduce the number of reports of non- genuine alarm act ivations. Section 209 of the Police Act empowers the Commissioner of Police to charge a fee of $200, where Police respond to a false alarm on more than one occasion within any 28 day period, where the premise is a building. When reviewing the reported alarm incidents for one month, it was found that 114 instances were identified where Police had attended a building on more than one occasion, where they deemed that the alarm was a false activation. In future, the NSW Police Force will utilise Section 209 and impose the fee of $200 on the person who is responsible for the alarm system; be it the occupier of owner of the building. I would ask that you advise your members of these alrangements. The intention of the NSW Police Force is that we will cofirmence reviewing our events from I June 2010. From that date, the NSW Police Force will send letters of demand to the relevant person where a member of the NSW Police Force responds to a false alarm on more than one occasion within any period of 28 days. As usual, I would be happy to discuss this or any other issue regarding alarms, if required. feel free to contact me. s Beatson Director ?t!+|+t{.1{+++0t www. po LIc E " N sw. cov.Aul R Ec Ru IrM E 5111l+l{lf}l+|{iFl