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Nw domestic brochure_b_additional_improvements

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Keith Crane
Keith Crane

This document outlines five additional improvements that Northumbrian Water could make over the next five years if customers find them important: 1) Reduce the risk of losing supply for over 6 days for large communities by adding backup sources, 2) Reduce unexpected interruptions cutting off supply for over 3 hours from 18,000 to 12,000 customers per year, 3) Improve coastal water quality so 5 bathing waters achieve "Good" status, 4) Increase sewer cleaning to reduce flooding risks, and 5) Reduce properties experiencing low water pressure. The total additional cost would be £3 added to bills each year by 2019-2020.

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Our Plans for 2015-20 1 Brochure B Additional improvements There are five additional improvements Northumbrian Water could make over the next five years if customers think that they are sufficiently important. Reduced risk of loss of supply (lasting more than 6 days) Ensure communities of more than 100,000 people living in Sunderland, Durham and North Tyneside have more than one source of supply. This will reduce the chance of losing their water supply for more than six days if a rare event such as a major power failure or widespread flood ever happens. Fewer unexpected interruptions Reduce the number of customers whose water supply is cut-off unexpectedly, for more than 3 hours, from 18,000 to 12,000 per year. Improved coastal water quality Go further with our plan to improve bathing water quality so that 5 bathing waters at Seaham, Saltburn and Seaton Carew move beyond ‘Sufficient’ status to ‘Good’. Reduced risk of sewer flooding Increase the length of sewers we clean from 250 to 330 miles every year so that the risk of our sewerage system causing flooding inside customers’ homes is reduced further. Reduced low water pressure Reduce the number of properties that experience low water pressure below the minimum standard from 150 to 50.
2 Our Plans for 2015-20 Brochure B Cost of additional Improvements Reduced risk of loss of supply (lasting more than 6 days) £0.70 Fewer unexpected interruptions £0.60 Improved coastal water quality £0.60 Reduced risk of sewer flooding £0.90 Reduced low water pressure £0.20 Total by 2019-20 £3.00 If customers want these additional improvements bills would gradually increase by 60p each year over the five year period, reaching an additional sum of £3.00 (without inflation) by 2019-20. What this would mean for the average bill payer by 2019-20: Bills change by inflation plus an extra 60p each year for all additional improvements 2014-15 2019-202015-16 2016-17 2017-18 2018-19 Average bill £426 Average bill £377 Average bill £401 Average bill £365 Average bill £388 Average bill £413

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Nw domestic brochure_b_additional_improvements

  • 1. Our Plans for 2015-20 1 Brochure B Additional improvements There are five additional improvements Northumbrian Water could make over the next five years if customers think that they are sufficiently important. Reduced risk of loss of supply (lasting more than 6 days) Ensure communities of more than 100,000 people living in Sunderland, Durham and North Tyneside have more than one source of supply. This will reduce the chance of losing their water supply for more than six days if a rare event such as a major power failure or widespread flood ever happens. Fewer unexpected interruptions Reduce the number of customers whose water supply is cut-off unexpectedly, for more than 3 hours, from 18,000 to 12,000 per year. Improved coastal water quality Go further with our plan to improve bathing water quality so that 5 bathing waters at Seaham, Saltburn and Seaton Carew move beyond ‘Sufficient’ status to ‘Good’. Reduced risk of sewer flooding Increase the length of sewers we clean from 250 to 330 miles every year so that the risk of our sewerage system causing flooding inside customers’ homes is reduced further. Reduced low water pressure Reduce the number of properties that experience low water pressure below the minimum standard from 150 to 50.
  • 2. 2 Our Plans for 2015-20 Brochure B Cost of additional Improvements Reduced risk of loss of supply (lasting more than 6 days) £0.70 Fewer unexpected interruptions £0.60 Improved coastal water quality £0.60 Reduced risk of sewer flooding £0.90 Reduced low water pressure £0.20 Total by 2019-20 £3.00 If customers want these additional improvements bills would gradually increase by 60p each year over the five year period, reaching an additional sum of £3.00 (without inflation) by 2019-20. What this would mean for the average bill payer by 2019-20: Bills change by inflation plus an extra 60p each year for all additional improvements 2014-15 2019-202015-16 2016-17 2017-18 2018-19 Average bill £426 Average bill £377 Average bill £401 Average bill £365 Average bill £388 Average bill £413