ݺߣ

ݺߣShare a Scribd company logo

O futuro da comunicação e colaboração unificadas (UC & C) em dispositivos móveis

•
•
L
Lucas Modesto

The document discusses trends in unified communication and collaboration (UC&C) on mobile devices. It finds that smartphones are now the preferred device for UC&C services, with global smartphone connections expected to grow from 5.7 billion in 2016 to over 7.4 billion in 2020. It also finds that over-the-top (OTT) applications are dominating UC&C sessions compared to other access types. Improved audio and video quality, ease of use, and battery life are seen as important future features. Mobile network operators and OTT providers are both well positioned to drive further adoption of UC&C on mobile platforms.

1 of 1
Download to read offline
The Future of Unified Communication and Collaboration (UC&C) on Mobile According to 333 industry leaders on trends with UC&C, the future enterprise is mobile CURRENT IMPORTANT FEATURES FOR UC&C EXPERIENCE: 5.7billion Audio Quality Service Reliability Ease of Use 39% 32% 21% Smartphone is now the go-to device for UC&C services PREFERRED WAYS TO ACCESS UC&C SERVICES: FUTURE IMPORTANT FEATURES FOR UC&C EXPERIENCE ON MOBILE: 43% 4% 44% Smartphone Tablet PC/Laptop 9% Office phone Global smartphone connections trajectory in 2016 vs 2020 3.8billion TO 74%OTT 26% other Over-the-top (OTT) access dominates UC&C sessions vs FUTURE DRIVERS OF MOBILE EXPERIENCE: Improved network coverage and voice quality DRIVERS FOR UC&C ACCESS VIA OTT APPLICATIONS TYPE OF COMPANY BEST POSITIONED TO DRIVE THE USE OF UC&C ON MOBILE: HD Audio with Noise Suppression Ease of Use Improved battery life 16% 42% 12% 4% Improved data plan usage HD video 26% EASE OF USE 36% COST 26% UBIQUITY 22% QUALITY 10% INTEROPERABILITY 6% MNO 38% OTT 37% Other 25% Communication and collaboration fuel enterprise success. The tools to communicate and collaborate should be simple, intuitive, easily accessible and enjoyable end-user experiences. This data highlights the importance of reinventing communication to unleash collaboration. For more information: www.pgi.com Communication in a Connected World

More Related Content

O futuro da comunicação e colaboração unificadas (UC & C) em dispositivos móveis

  • 1. The Future of Unified Communication and Collaboration (UC&C) on Mobile According to 333 industry leaders on trends with UC&C, the future enterprise is mobile CURRENT IMPORTANT FEATURES FOR UC&C EXPERIENCE: 5.7billion Audio Quality Service Reliability Ease of Use 39% 32% 21% Smartphone is now the go-to device for UC&C services PREFERRED WAYS TO ACCESS UC&C SERVICES: FUTURE IMPORTANT FEATURES FOR UC&C EXPERIENCE ON MOBILE: 43% 4% 44% Smartphone Tablet PC/Laptop 9% Office phone Global smartphone connections trajectory in 2016 vs 2020 3.8billion TO 74%OTT 26% other Over-the-top (OTT) access dominates UC&C sessions vs FUTURE DRIVERS OF MOBILE EXPERIENCE: Improved network coverage and voice quality DRIVERS FOR UC&C ACCESS VIA OTT APPLICATIONS TYPE OF COMPANY BEST POSITIONED TO DRIVE THE USE OF UC&C ON MOBILE: HD Audio with Noise Suppression Ease of Use Improved battery life 16% 42% 12% 4% Improved data plan usage HD video 26% EASE OF USE 36% COST 26% UBIQUITY 22% QUALITY 10% INTEROPERABILITY 6% MNO 38% OTT 37% Other 25% Communication and collaboration fuel enterprise success. The tools to communicate and collaborate should be simple, intuitive, easily accessible and enjoyable end-user experiences. This data highlights the importance of reinventing communication to unleash collaboration. For more information: www.pgi.com Communication in a Connected World