The document compares and contrasts traditional stores with big box stores or malls. It notes that traditional stores have smaller spaces with lower ceilings, while big box stores are huge with very high ceilings. Traditional stores also have more personalized service while big box stores feel more like supermarkets with many checkout lines and impulse purchase displays. In both cases, the document observes how store layout, product placement, music, and other design elements are used to influence customer behavior and purchases.