Offshoring Siuccess Capabillities Profile
- 1. Offshoring Success LLC Capabilities Profile Cupertino, CA 95014 http://www.OffshoringSuccess.com Sath@OffshoringSuccess.com (408) 865-0474
- 2. About Us Advisory firm focused on offshoring outsourced and captive subsidiaries Areas of specialization: Product Development, QA, Tech Support, IT Services In-depth expertise Extensive industry contacts Vendor neutral Clients across industries Founded in 2001 by M. M. (Sath) Sathyanarayan, leading expert in offshoring Offshoring Success LLC www.OffshoringSuccess.com 2
- 3. Offshoring Success LLC www.OffshoringSuccess.com About Sath 30 years experience in offshoring, Product Development and IT Led pioneering effort in offshoring at HP/Tandem beginning in early 90s Founder/CEO of a startup Founder and President of Offshoring Success LLC Senior Advisor to Outsourcing Institute Examples of work Fortune 500 company: Increased earnings per share (EPS) by 10% using offshoring Mid-sized Silicon Valley company: Reduced engineering and support cost from $8.5 Million a quarter to $5.4 Million a quarter; 40% of current sales now come from products developed offshore Silicon Valley Startup: Feasibility, Vendor Selection. Acted as advisor. Mid-sized Software company: Offshoring Optimization 25% improvement in business value Author of the book: Offshore Development and Technical Support Proven Strategies and Tactics for Success Published dozens of articles Seminars, Workshops, Webinars Wide ranging topics International audience
- 4. Advisory Board, Associates Advisory Board Don Fowler, Former CEO, Currently on several boards Dr. Sridhar Mitta, MD, NextWealth Entrepreneurs, former head global R&D at Wipro Associates, Special Expertise Dawn Consulting. Financial Services Advisory Firm Royse Law. Law firm devoted to multinational issues Watson Murthy: 20+ years experience in outsourcing strategy and execution. Worked with Cisco and HP/Tandem. Offshoring Success LLC www.OffshoringSuccess.com 4
- 5. Offshoring Success LLC www.OffshoringSuccess.com Representative Clients NMS Communications
- 6. Types of Issues Offshoring Success can help you with Establish offshoring feasibility Launch offshoring Optimize offshore operations Operational issues Offshoring Success LLC www.OffshoringSuccess.com 6
- 7. Establish feasibility What are true benefits for my situation? What investment do I need to make? How do I organize the effort? What are the key steps? How long will it take? What is the impact on my current staff? What are good candidates? How much should I manage? What are my risks? How do I manage them? Do I set up own operation, outsource or BOT (Build-Operate-Transfer)? Which country do I go to? How do I convince my manager and/or board? Issues Offshoring Feasibility analysis and road map for success Key deliverables A formal business case Road Map with key milestones Offshoring Success Solution Offshoring Success LLC www.OffshoringSuccess.com 7
- 8. Launch offshoring If Outsourcing How do you select the best vendor from the hundreds? How do you make sure that you have addressed issues unique to offshoring? Can you improve your position if you had access to industry knowledge? If your own operation How do you meet local requirements, establish infrastructure? How do you attract management and staff? How do you achieve these rapidly? Project Implementation How do you get the right resources How do you do effective TOI? How do you assure results? Management Processes How do you align organizational goals? How do you get visibility and control? Issues Will work with you to address these and related issues as an advisor or Interim Executive Offshoring Success Solution Offshoring Success LLC www.OffshoringSuccess.com 8
- 9. Offshore Operations Optimization Enhance business valueIssue Offshore operations assessment Identify improvement opportunities Road Map Implementation Keep operations on track Annual assessments Offshoring Success Solution Optimize Offshore Operation Offshoring Success LLC www.OffshoringSuccess.com 9
- 10. Operational issues Missed schedules, Offshore Productivity, Quality Communication styles different Yes does not really mean a Yes. Longer than expected hours (by your managers and staff in the US) Issues 1/1 Coaching and problem solving with managers and execs Training/Workshops Offshoring Success Solutions Offshoring Success LLC www.OffshoringSuccess.com 10
- 11. Engagement models Outcome-based Team-member of sponsoring exec Level of commitment to suit your situation Examples: 1 day a week, 2/3 time, 遜 time etc. Length of commitment to meet your needs Interim Executive Project based: Fixed Price, T&M Retainer As-neededAdvisor Offshoring Success LLC www.OffshoringSuccess.com 11
- 12. What are your offshoring issues? Contact Sath (408) 865-0474 Sath@OffshoringSuccess.com No cost or obligation for initial consultation Offshoring Success LLC www.OffshoringSuccess.com 12