OLTCA_keynote_06052014_Final
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This document summarizes a quality and innovation forum presented by GLL Management Consulting Inc. The presentation focused on setting up long term care homes for success through establishing objectives, measures, and targets in strategic plans and quality improvement plans. It emphasized measuring performance by aligning quality improvement plans with strategic visions, using data to identify initiatives, and setting dedicated time for improvement work. Sustaining results requires choosing relevant metrics staff can impact, assigning project leaders, and ensuring two-way communication about improvement initiatives.
OLTCA_keynote_06052014_Final
- 1. OLTCA Quality and Innovation Forum 2014 June 5th Genevi竪ve Lukenda-Lund
- 2. Set up for Success Measure Performance Sustain Results GLL Management Consulting INC 息
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- 5. *Source: David Verble, LEI, May, 2014 The Two Basic Forms of Coaching for Lean Humble Inquiry: Asking instead of Telling GLL Management Consulting INC 息
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- 7. *Source: The Globe and Mail, Interview with incoming Deputy Health Minister, Dr.Robert Bell, May 2014 (Incoming Deputy Health Minister vows to do more with Current Ontario Budget) GLL Management Consulting INC 息
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- 10. 1. Do not bombard staff with ratios that they can not influence 2. Make metrics relevant for staff 3. A metric must not only be developed for checking the work done, but to encourage staff to perform better Source: Richard Schonberger GLL Management Consulting INC 息
- 11. CQI Committee 3 4 1 5 Improvement Initiatives (1-5) 2 QIP GLL Management Consulting INC 息
- 12. Free up Time to Care QIP Meet data funding goals Satisfy regulatory requirements Residents better off at a lower cost Transparency GLL Management Consulting INC 息
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- 14. !Align your QIP with the homes strategic vision !Use available data to identify improvement initiatives !Create and dedicate calendar space for QIP work !Build your people: Use / teach humble inquiry ! ! ! ! ! ! ! Set up for Success Measure Performance Sustain Results !It all starts by drawing out a process !Choose metrics that are relevant where staff feel they can make an impact !Add QIP follow-up to the CQI Committee meetings !Assign a project leader for each improvement initiative !Build a communication path that informs upwards and downwards ! ! GLL Management Consulting INC 息
- 15. Gen Lukenda-Lund E: gen.l.lund@gllconsulting.com Tel: 289.242.0301 www.gllconsulting.com GLL Management Consulting INC 息