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AOS - One Offering

NGINX at F5
NGINX at F5

AOS ONE provides proactive support services to help keep networks performing and delivering value. It offers unified access to technical support, automated risk reporting to ensure equipment has coverage, and automated lifecycle reporting to manage end-of-life and end-of-support information. AOS ONE aims to strengthen partnerships and help customers avoid downtime, undetected issues, and unplanned expenses through its various proactive support elements.

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ONE Stay ahead with AOS ONE (Operational Network Essentials) and strengthen your partnership with AOS. You need your infrastructure performing, delivering value to your business. Downtime, undetected bugs, con鍖guration con鍖icts and equipment which is not covered or out of lifecycle are not the results you were looking for when you made your investment. AOS ONE delivers the support you need to keep ahead and realize the value of your investment. Deliveringthefoundation,whetherIOSupdatesoradvancedhardwarereplacement, AOS ONEs uni鍖ed access maximizes the immediacy and availability of these essential elements. To keep you ahead, AOS ONE adds highly valuable proactive elements which bring you the intellectual capital you need to avoid and in some cases pre-empt issues in your environment. Essential Incident Support Uni鍖ed Technical Support Access allows you to make one call, one place that will lead to resolution Automated Action Advice supports your business continuity with the advice to proactively prevent issues Incident Reporting provides you with timely advice to quickly resolve or even avoid incidents altogether Essential Risk Support Automated Risk Reporting assures that your critical devices have support coverage Automated Contract Management simpli鍖es contract management with the ability to access contract details in real time Essential Lifecycle Support Automated Lifecycle Reporting gives you the ability to manage End of Life and End of Support information to maintain your environment with more visibility for capital planning AOS ONE STAYS AHEAD WITH PROACTIVE SUPPORT AOS Support Solutions 24x7 Access to AOS Network Operations Center Online Portal/Tools Access NBD Hardware Replacement with Optional 4 Hour Coverage IOS Updates, Upgrades, and Software Updates Essential Incident Support Essential Risk Support Essential Lifecycle Support Proactive Support Foundation Support
For more information visit www.!o"5.#om. AOS SUPPORT SOLUTIONS We Stay Ahead to Keep You Ahead In addition to delivering the value of manufacturers support like industry leading Cisco SMARTnet, AOS ONE also delivers proactive features making it your best option to stay ahead of the demands of your environment. Uni鍖ed Technical Support Access: Just call us! No longer do you need to diagnose before calling or spend time on the phone with the wrong technical support. Automated Action Advice: Regular reports delivered to you detailing risks and opportunities for optimization. Automated Contract Management: Regular updates delivered to you detailing actions to ensure that your risk is covered. Incident Reporting: Actionable advice to you based on whats happening NOW in your environment. Automated Lifecycle Reporting: Regular, actionable advice on equipment upgrades required in your infrastructure to avoid unplanned capital expense. Automated Risk Reporting: Regular updates of uncovered equipment delivered to you, detailing actions to ensure that your risk is covered. Business Updates: Automatic quarterly reports of all device activity under AOS ONE. AOS Remote Hands: AOS industry leading monitoring solution makes a great addition! PROACTIVE SERVICE DELIVERY AOS offers a suite of proactive support solutions to ensure the relevancy of your environment to your business. Together, or on their own, AOS ONE, AOS FIVE and Remote Hands deliver the essentials for your business. Master Unified Communications Partner Master Managed Services Partner Master Security Partner SMART- NET AOS ONE Software Maintenance (minor upgrades) Hardware Replacement Technical Support Cisco.com Access Uni鍖ed Technical Support Access Automated Action Advice Automated Contract Management Incident Reporting Automated Lifecycle Reporting Automated Risk Reporting Business Updates AOS Remote Hands (optional)

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AOS - One Offering

  • 1. ONE Stay ahead with AOS ONE (Operational Network Essentials) and strengthen your partnership with AOS. You need your infrastructure performing, delivering value to your business. Downtime, undetected bugs, con鍖guration con鍖icts and equipment which is not covered or out of lifecycle are not the results you were looking for when you made your investment. AOS ONE delivers the support you need to keep ahead and realize the value of your investment. Deliveringthefoundation,whetherIOSupdatesoradvancedhardwarereplacement, AOS ONEs uni鍖ed access maximizes the immediacy and availability of these essential elements. To keep you ahead, AOS ONE adds highly valuable proactive elements which bring you the intellectual capital you need to avoid and in some cases pre-empt issues in your environment. Essential Incident Support Uni鍖ed Technical Support Access allows you to make one call, one place that will lead to resolution Automated Action Advice supports your business continuity with the advice to proactively prevent issues Incident Reporting provides you with timely advice to quickly resolve or even avoid incidents altogether Essential Risk Support Automated Risk Reporting assures that your critical devices have support coverage Automated Contract Management simpli鍖es contract management with the ability to access contract details in real time Essential Lifecycle Support Automated Lifecycle Reporting gives you the ability to manage End of Life and End of Support information to maintain your environment with more visibility for capital planning AOS ONE STAYS AHEAD WITH PROACTIVE SUPPORT AOS Support Solutions 24x7 Access to AOS Network Operations Center Online Portal/Tools Access NBD Hardware Replacement with Optional 4 Hour Coverage IOS Updates, Upgrades, and Software Updates Essential Incident Support Essential Risk Support Essential Lifecycle Support Proactive Support Foundation Support
  • 2. For more information visit www.!o"5.#om. AOS SUPPORT SOLUTIONS We Stay Ahead to Keep You Ahead In addition to delivering the value of manufacturers support like industry leading Cisco SMARTnet, AOS ONE also delivers proactive features making it your best option to stay ahead of the demands of your environment. Uni鍖ed Technical Support Access: Just call us! No longer do you need to diagnose before calling or spend time on the phone with the wrong technical support. Automated Action Advice: Regular reports delivered to you detailing risks and opportunities for optimization. Automated Contract Management: Regular updates delivered to you detailing actions to ensure that your risk is covered. Incident Reporting: Actionable advice to you based on whats happening NOW in your environment. Automated Lifecycle Reporting: Regular, actionable advice on equipment upgrades required in your infrastructure to avoid unplanned capital expense. Automated Risk Reporting: Regular updates of uncovered equipment delivered to you, detailing actions to ensure that your risk is covered. Business Updates: Automatic quarterly reports of all device activity under AOS ONE. AOS Remote Hands: AOS industry leading monitoring solution makes a great addition! PROACTIVE SERVICE DELIVERY AOS offers a suite of proactive support solutions to ensure the relevancy of your environment to your business. Together, or on their own, AOS ONE, AOS FIVE and Remote Hands deliver the essentials for your business. Master Unified Communications Partner Master Managed Services Partner Master Security Partner SMART- NET AOS ONE Software Maintenance (minor upgrades) Hardware Replacement Technical Support Cisco.com Access Uni鍖ed Technical Support Access Automated Action Advice Automated Contract Management Incident Reporting Automated Lifecycle Reporting Automated Risk Reporting Business Updates AOS Remote Hands (optional)