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Group 5




                                                                   Final Presentation
                                                                     project online research and community
                                                                                 EMS - February 2013




123 West Main Street       P: 555.123.4568
New York, NY 10001     |   F: 555.123.4567   |   www.carecounseling.com
Table of Content

                                                                            Setting the scene
                                                                              Concept Board
                                                                          Consumer Feedback
                                                                          Final Concept Board
                                                                          Personal Takeaways

123 West Main Street       P: 555.123.4568
                                                                                        Q&A
New York, NY 10001     |   F: 555.123.4567   |   www.carecounseling.com
Brazilians love to play!
Anytime, anywhere, with everyone and in any social setting




                                                    Current mobile market in Belgium and
  Online games are     Europe
   definitely better
because they are more  Differences and similarities in Brasil
      practical
                                                    Gaming is very popular, especially for Gen X
                                                            and Y




  123 West Main Street       P: 555.123.4568
  New York, NY 10001     |   F: 555.123.4567   |   www.carecounseling.com
Consumer Board




We play games
 mobile, online
  and offline




123 West Main Street       P: 555.123.4568
New York, NY 10001     |   F: 555.123.4567   |   www.carecounseling.com
Consumer Feedback



                            BLAH
 Consumer Feedback




123 West Main Street       P: 555.123.4568
New York, NY 10001     |   F: 555.123.4567   |   www.carecounseling.com
Q&A #1                                                             How did you start playing something?
                                              Recommended by a friend, would you share a game yourself?
                                               Why/when would you recommend or share a game result to
                                                                                           your friends?

                                              Friends = key person
                                              Facebook and YouTube most effective channels
                                              Quality, reliability, usability, service,
                                                   confidence, full satisfaction, excellent
                                                   manufacturing, fair price, innovative &
                                                   durability are important drivers for gamification
                                              Combine online and offline game elements

123 West Main Street       P: 555.123.4568
New York, NY 10001     |   F: 555.123.4567    |   www.carecounseling.com
Q&A #2                                                What kind of driving factors are important for you to start
                                                                                                playing games?



                                               Fun

Funny elements  Call to action e.g. play and win
  are easier to
  remember      Link between real and virtual




 123 West Main Street       P: 555.123.4568
 New York, NY 10001     |   F: 555.123.4567   |   www.carecounseling.com
Q&A #3                                          Which branded games have you ever played? What were the
                                               most important elements of the games that made it that good
                                                                                             or that bad?

                                                50% played branded games
                                                           Volkswagen Fox, Wall Mart & Todinho
  Most of the
people I know like
 playing games  Integration offline and virtual elements,
                                                   good structure of the game & the game
                                                   relevance



                                               Note: Brazilians love branded gamification when
  123 West Main Street
  New York, NY 10001     |   P: 555.123.4568
                             F: 555.123.4567   it| is not noticeable that it is an advertisement.
                                                  www.carecounseling.com
What else did the consumer say?!




123 West Main Street       P: 555.123.4568
New York, NY 10001     |   F: 555.123.4567   |   www.carecounseling.com
What else did the consumer say?!


                                        Using funny elements in a campaign
                                        is

                                         an excellent idea! There is a whole
                                          generation of Brazilians who love to play
                                          games

                                         a good way of connecting with the
                                          customers

123 West Main Street
New York, NY 10001     |                 | great! It stays easily in peoples memories
                           P: 555.123.4568
                           F: 555.123.4567
                                             www.carecounseling.com
Final Concept Board




123 West Main Street       P: 555.123.4568
New York, NY 10001     |   F: 555.123.4567   |   www.carecounseling.com
Personal Takeaways


                                              Understanding the consumer language
                                              A community is fun and human
                                              Getting more consumer insights
                                              Getting answers on questions you dont had
                                              Communication without disturbing
                                              Real-time feedback
                                              Gamification is a long-term story


123 West Main Street       P: 555.123.4568
New York, NY 10001     |   F: 555.123.4567    |   www.carecounseling.com
Q&A time!




123 West Main Street       P: 555.123.4568
New York, NY 10001     |   F: 555.123.4567   |   www.carecounseling.com
Thank You
      Bart Van den Langenbergh
      Mieke Vandenholen
      Kathleen Mentrop
      Arno Deheegher
      Pieter De Moor
      Koen Cleymans
      Neslihan Erer
123 West Main Street       P: 555.123.4568
New York, NY 10001     |   F: 555.123.4567   |   www.carecounseling.com

More Related Content

Online research and community research

  • 1. Group 5 Final Presentation project online research and community EMS - February 2013 123 West Main Street P: 555.123.4568 New York, NY 10001 | F: 555.123.4567 | www.carecounseling.com
  • 2. Table of Content Setting the scene Concept Board Consumer Feedback Final Concept Board Personal Takeaways 123 West Main Street P: 555.123.4568 Q&A New York, NY 10001 | F: 555.123.4567 | www.carecounseling.com
  • 3. Brazilians love to play! Anytime, anywhere, with everyone and in any social setting Current mobile market in Belgium and Online games are Europe definitely better because they are more Differences and similarities in Brasil practical Gaming is very popular, especially for Gen X and Y 123 West Main Street P: 555.123.4568 New York, NY 10001 | F: 555.123.4567 | www.carecounseling.com
  • 4. Consumer Board We play games mobile, online and offline 123 West Main Street P: 555.123.4568 New York, NY 10001 | F: 555.123.4567 | www.carecounseling.com
  • 5. Consumer Feedback BLAH Consumer Feedback 123 West Main Street P: 555.123.4568 New York, NY 10001 | F: 555.123.4567 | www.carecounseling.com
  • 6. Q&A #1 How did you start playing something? Recommended by a friend, would you share a game yourself? Why/when would you recommend or share a game result to your friends? Friends = key person Facebook and YouTube most effective channels Quality, reliability, usability, service, confidence, full satisfaction, excellent manufacturing, fair price, innovative & durability are important drivers for gamification Combine online and offline game elements 123 West Main Street P: 555.123.4568 New York, NY 10001 | F: 555.123.4567 | www.carecounseling.com
  • 7. Q&A #2 What kind of driving factors are important for you to start playing games? Fun Funny elements Call to action e.g. play and win are easier to remember Link between real and virtual 123 West Main Street P: 555.123.4568 New York, NY 10001 | F: 555.123.4567 | www.carecounseling.com
  • 8. Q&A #3 Which branded games have you ever played? What were the most important elements of the games that made it that good or that bad? 50% played branded games Volkswagen Fox, Wall Mart & Todinho Most of the people I know like playing games Integration offline and virtual elements, good structure of the game & the game relevance Note: Brazilians love branded gamification when 123 West Main Street New York, NY 10001 | P: 555.123.4568 F: 555.123.4567 it| is not noticeable that it is an advertisement. www.carecounseling.com
  • 9. What else did the consumer say?! 123 West Main Street P: 555.123.4568 New York, NY 10001 | F: 555.123.4567 | www.carecounseling.com
  • 10. What else did the consumer say?! Using funny elements in a campaign is an excellent idea! There is a whole generation of Brazilians who love to play games a good way of connecting with the customers 123 West Main Street New York, NY 10001 | | great! It stays easily in peoples memories P: 555.123.4568 F: 555.123.4567 www.carecounseling.com
  • 11. Final Concept Board 123 West Main Street P: 555.123.4568 New York, NY 10001 | F: 555.123.4567 | www.carecounseling.com
  • 12. Personal Takeaways Understanding the consumer language A community is fun and human Getting more consumer insights Getting answers on questions you dont had Communication without disturbing Real-time feedback Gamification is a long-term story 123 West Main Street P: 555.123.4568 New York, NY 10001 | F: 555.123.4567 | www.carecounseling.com
  • 13. Q&A time! 123 West Main Street P: 555.123.4568 New York, NY 10001 | F: 555.123.4567 | www.carecounseling.com
  • 14. Thank You Bart Van den Langenbergh Mieke Vandenholen Kathleen Mentrop Arno Deheegher Pieter De Moor Koen Cleymans Neslihan Erer 123 West Main Street P: 555.123.4568 New York, NY 10001 | F: 555.123.4567 | www.carecounseling.com