Onluk Duzen is a company founded in 2014 that provides a user comment module and moderation service to help companies increase customer engagement. The module allows users to share and classify comments, view profiles, follow others, and rate comments. Companies benefit from learning about customers, increasing organic traffic, and keeping sites updated. Moderation is done by people, not software, to ensure comments follow client rules. The service includes a reporting dashboard to access comment analytics.
2. What is Onluk Duzen?
Founded 2014, March
2 Computer Engineer, 4 Moderator, 1 Joker
Onluk D端zen
Onluk Duzen, focuses to increase the customer engagement of
companies by providing User Comment Module and Moderation
service.
3. Expectations & Needs
Onluk D端zen
Customer / User Expectations Web site demands
- To be heard
- Share personal experiences
- Personal communication
instead of mass
- Quick response for the
complaints
- Get in touch with others
- Traffic and Sales
- Customer information
Emotional Approach Corporate Approach
4. Onluk D端zen
Answer
VOICE OF CUSTOMER
User comments are the voices of users. Intimacy and trust will increase
by enabling user comments functionality
STAY UP TO DATE
User comments enrich site content, keeps the site up to date and
dynamic
INCREASE ORGANIC TRAFFIC
The more comments you have, the more SEO ranking
LEARN ABOUT YOUR CUSTOMER
Analyze your customers profiles
Onluk D端zen
User Comments Module
and Moderation Service
6. Onluk D端zen
User Comment Module
You can customize the interface based on your site theme.
Share User Comments
Your comments can be shared via Facebook & Twitter
Classify User Comments
Classify user comments like Suggestion, Complain", "Appreciation
Classify Users
Classify users like Student, Businessman, Housewife
View option by user profiles
Users can view the comments of familiar users
Follow other users
Users can follow each other
Rate user comments
View liked and disliked comments
7. Reporting Dashboard
Onluk D端zen
You will have your own reporting dashboard so you can access all the reports you need
at any time.
58%23%
10%
9%
Student
Retired
Business Man
House Wife
60%
40% Man
Woman
5
13 15 20
40 34
23
12
20
27
15
30
15
22 25
50
0
50
Jan Feb March April
Comment Distribution
Suggestion Complain Question Appreciation
8. Moderation
Onluk D端zen
User Comments are moderated by people not automatically by some
software. Therefore, comments can be moderated safely and in line with the
rules you define.
If you are satisfied with your already existing user comment module, we can
always connect your system by our API and let you use our moderation
service.
9. Thank You
For Any Question
info@onlukduzen.com
0090 532 375 33 63
www.onlukduzen.com