32. COMMENDMENT NO. 8
Thou shalt not leave room for
interpretation
Make sure people understand what you want to say, not what they would like you to say.
38. Anyone who has never made a mistake has
never tried anything new.
Albert Einstein
2 TYPES
OF FAILURE
GOOD
honorable failure is where an
honest attempt at something
new or different has been
tried unsuccessfully and
BAD
incompetent failure where
people fail for lack of effort or
competence in standard
operations
39. MISTAKE
when you do something
wrong, even though you
knew the right way to do it.
FAILURE
when you are trying
something new, and you
dont know ahead of time
how to make it successful.
vs.
40. Stage 1: Shock and Surprise
Stage 4: Depression
Stage 6: Insights and Change
Stage 5: Acceptance
Stage 3: Anger and Blame
Stage 2: Denial
Credit: Steve Blank
42. Anyone who has never
made a mistake has never
tried anything new.
Albert Einstein
43. Anyone who has never made a mistake has
never tried anything new.
Albert Einstein
ONE
MORE
THING
44. After so many years of investigating
mistakes, and more recently successes
also, it might seem a challenge to keep
these new editions fresh and
interesting.
Examples of good and bad handling of
problems and opportunities are forever
emerging.
But sometimes we bring back an
oldie, and with updating, gain a new
perspective.
45. Marketing wizard Richard
Chapman takes you on a hilarious ride in
this book, which is richly illustrated with
cartoons and reproductions of many
of the actual campaigns used at the
time.
Filled with personal anecdotes spanning
Chapman's remarkable career (he was
present at many now-famous meetings
and events), In Search of Stupidity,
Second Edition examines the best of
the worst marketing ideas and
business decisions in the last 20 years of
the technology industry.
46. This book explains how marketing and
advertising works today! It is based on
insights from analysis of over $1 billion
worth of advertising.
An estimated $112 billion in advertising
spending in the U.S. alone is
wasted, cutting deeply into company
profits.
"What Sticks" uncovers bold new
insights from the largest-ever global
marketing research project among 30
Fortune 200 companies.
47. Get to know those brands that have
made iconic, early stumbles in social
media resulting in consequences well
beyond a loss of a few friends or
followers.
The blunders chronicled here cost
companies millions, bruised well-
honed corporate reputations and sunk
careers.
There are plenty of mistakes to learn
from here or at least chuckle at in
disbelief.