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CUSTOMER
Opera Solutions, USA and India
TITLE
Building a global Pentaho competency centre
Copyrights 息 2013 GrayMatter Software Services Pvt. Ltd.
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2 Copyrights 息 2013 GrayMatter Software Services Pvt. Ltd.
About the Customer:
Founded in 2004 with 10 people and a notion that the worlds flow of computable information
 just then starting to intensify  was going to be the oil of the 21st century, Opera Solutions is
now a global leader in Big Data science and predictive analytics. They are committed to using
science and technology to turn the raw material of Big Data into higher productivity, healthier
bottom lines, and superior competitive advantage. The Signal Hubs, Signal Products, and
Scientific & Professional Services they offer to core industry sectors, including financial services,
healthcare, and government, do just that. They drive real and measureable improvement for
customers because they focus on the business leverage points in which machine learning
science can make the highest impact.
Key Challenges:
The expertise at Opera Solutions was heavily on other BI tools in the market and hence faced a
few challenges in understanding of concepts in a new tool with a different structure.
 Getting trained adequately in a short time frame
 Mapping existing skills and developing a training program requisite to the group identified
 Building tool component experts within the team to adequately equip Opera team for global
implementations
GrayMatters Solution:
GrayMatter was selected as a preferred training vendor based on market recommendations and
the solution provided was as follows:
 Based on a complete review of the requirements the training content was customized for
Opera Solutions
 The schedule of the training was divided in a manner to ensure right people were trained for
the right purpose.
 The training schedule incorporated specific portions on BI principles to align with tools and
components, so that understanding of tool set and what it can do, including work around
was comprehensive.
 The training period and structure was planned to complete the certification within 5 days
Results:
 A fully equipped team of Pentaho experts ready to be deployed to projects
 Based on the training executed and confidence instilled in the Opera team, GrayMatter was
given a consulting assignment wherein some complex workarounds had to be achieved on
Pentaho
 Opera Solutions are partnering with GrayMatter on strategic areas to assist their customers
in BI and analytics services.
3 Copyrights 息 2013 GrayMatter Software Services Pvt. Ltd.
Why GrayMatter:
GrayMatter has a BI implementation track record of 100+ projects across USA, EMEA & APAC
across multiple industries. Some of the key factors in favor of GrayMatter were as follows:
 Platinum partner of Pentaho Corporation USA globally.
 Largest qualified and experienced pool (100+) of Pentaho and BI resources globally
 Largest global Certified Distributor, System Integrator, Training Partner and Certified
Solution Provider for Pentaho and the only one in APAC.
 Over 75 successful Training programs on Pentaho, DWH and BI in general conducted
across the Globe
 GrayMatter acts like an extended BI arm of clients across multiple IT functions providing
continued support for successful and scalable BI and analytics solutions.
 Our Professional Customer Support team provides a wide-variety of support solutions
designed to fit our customers needs
 Our support extends to seamless updates/version upgrades and overall migration process
whenever required
 GrayMatter brings to the table several standard analytics practice to Client gained from
several worldwide implementations

More Related Content

opera-solutions-usa-india-casestudy-.pdf

  • 1. CUSTOMER Opera Solutions, USA and India TITLE Building a global Pentaho competency centre Copyrights 息 2013 GrayMatter Software Services Pvt. Ltd. C a s e S t u d y
  • 2. 2 Copyrights 息 2013 GrayMatter Software Services Pvt. Ltd. About the Customer: Founded in 2004 with 10 people and a notion that the worlds flow of computable information just then starting to intensify was going to be the oil of the 21st century, Opera Solutions is now a global leader in Big Data science and predictive analytics. They are committed to using science and technology to turn the raw material of Big Data into higher productivity, healthier bottom lines, and superior competitive advantage. The Signal Hubs, Signal Products, and Scientific & Professional Services they offer to core industry sectors, including financial services, healthcare, and government, do just that. They drive real and measureable improvement for customers because they focus on the business leverage points in which machine learning science can make the highest impact. Key Challenges: The expertise at Opera Solutions was heavily on other BI tools in the market and hence faced a few challenges in understanding of concepts in a new tool with a different structure. Getting trained adequately in a short time frame Mapping existing skills and developing a training program requisite to the group identified Building tool component experts within the team to adequately equip Opera team for global implementations GrayMatters Solution: GrayMatter was selected as a preferred training vendor based on market recommendations and the solution provided was as follows: Based on a complete review of the requirements the training content was customized for Opera Solutions The schedule of the training was divided in a manner to ensure right people were trained for the right purpose. The training schedule incorporated specific portions on BI principles to align with tools and components, so that understanding of tool set and what it can do, including work around was comprehensive. The training period and structure was planned to complete the certification within 5 days Results: A fully equipped team of Pentaho experts ready to be deployed to projects Based on the training executed and confidence instilled in the Opera team, GrayMatter was given a consulting assignment wherein some complex workarounds had to be achieved on Pentaho Opera Solutions are partnering with GrayMatter on strategic areas to assist their customers in BI and analytics services.
  • 3. 3 Copyrights 息 2013 GrayMatter Software Services Pvt. Ltd. Why GrayMatter: GrayMatter has a BI implementation track record of 100+ projects across USA, EMEA & APAC across multiple industries. Some of the key factors in favor of GrayMatter were as follows: Platinum partner of Pentaho Corporation USA globally. Largest qualified and experienced pool (100+) of Pentaho and BI resources globally Largest global Certified Distributor, System Integrator, Training Partner and Certified Solution Provider for Pentaho and the only one in APAC. Over 75 successful Training programs on Pentaho, DWH and BI in general conducted across the Globe GrayMatter acts like an extended BI arm of clients across multiple IT functions providing continued support for successful and scalable BI and analytics solutions. Our Professional Customer Support team provides a wide-variety of support solutions designed to fit our customers needs Our support extends to seamless updates/version upgrades and overall migration process whenever required GrayMatter brings to the table several standard analytics practice to Client gained from several worldwide implementations