4 zhang jinghui-experience show contact centerITband
?
This document discusses Avaya's transition from traditional contact center solutions to its new Avaya Aura Contact Centre Suite. It highlights key innovations including the integration of voice, video, chat and social media interactions. The suite aims to provide a holistic customer experience through features like multimedia engagement, context-based routing, and social media monitoring and response.
3 junhua-experience show unified communicationITband
?
The document discusses an enterprise's journey over time to transform its business through unified communications and collaboration. It describes leveraging current investments, extending them with Avaya Aura to dramatically reduce costs, and deploying new capabilities like applications and devices to improve productivity and customer experience. The goal is to rapidly create and deploy new services and use collaboration as a competitive advantage.
The document discusses Altiris' Client Management Suite and Server Management Suite, including an overview of their current features and new functionality. It covers topics such as asset management, image creation and deployment, software and patch management, and remote assistance. The suites help customers reduce IT costs and deployment times.
4 zhang jinghui-experience show contact centerITband
?
This document discusses Avaya's transition from traditional contact center solutions to its new Avaya Aura Contact Centre Suite. It highlights key innovations including the integration of voice, video, chat and social media interactions. The suite aims to provide a holistic customer experience through features like multimedia engagement, context-based routing, and social media monitoring and response.
3 junhua-experience show unified communicationITband
?
The document discusses an enterprise's journey over time to transform its business through unified communications and collaboration. It describes leveraging current investments, extending them with Avaya Aura to dramatically reduce costs, and deploying new capabilities like applications and devices to improve productivity and customer experience. The goal is to rapidly create and deploy new services and use collaboration as a competitive advantage.
The document discusses Altiris' Client Management Suite and Server Management Suite, including an overview of their current features and new functionality. It covers topics such as asset management, image creation and deployment, software and patch management, and remote assistance. The suites help customers reduce IT costs and deployment times.
The document discusses cloud computing and virtualized data center security protection. It covers trends driving cloud computing and IT, security risks of virtualized data centers, Symantec's cloud security model and solutions, the trend of malware, Symantec's cloud-based file reputation ratings system, cloud services, and cloud security services. It advocates for balancing security risks with operational efficiency in cloud adoption.
The document discusses new features in Enterprise Vault 9.0. Key points include:
1) Support for Exchange 2010, Outlook 2010, SharePoint 2010, Lotus Domino 7.0.4 and 8.5.1.
2) Enhancements to Discovery Accelerator including de-duplication of data.
3) Improvements to the user interface for Outlook Web Access when archiving Exchange 2010 mailboxes.
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26. Thank you!
陈震宇
Zhenyu_chen@symantec.com
8610-85180008
Copyright ? 2010 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in
the U.S. and other countries. Other names may be trademarks of their respective owners.
This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied,
are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice.
通过 OpsCenter 优化 NetBackup 管理 26