Organisational change
British Airways successfully handled a crisis in the 1970s through organizational changes like reducing its workforce from 59,000 to 39,000 employees, eliminating unprofitable routes, and modernizing its fleet. These changes resulted in British Airways becoming the most profitable airline in its industry within 10 years. Uber faced a crisis from December 2016 to June 2017 due to reports of sexism, executives resigning amid sexual assault allegations, and legal issues. Travis Kalanick resigned as CEO in June 2017 after accumulating millions in fines. Uber's new CEO is working to improve its culture, relationships with drivers and regulators, and get its license renewed in London as it works to advance in a legal, regulated manner. The full results
Organisational change
- 1. Organisational Change A look into how two renowned companies handled crisis through Organisational Change - Jerrin Tom Mathews
- 2. Organisational Change Successful Vs Ongoing
- 3. A glimpse into how British Airways successfully handled crisis and what organisational changes took place.
- 4. Created in 1974 BOAC, Northeast Airlines, and Cambrian Airlines 215 aircraft supported by 50,000 employees The oil crises of the 1970 Customer base declined Huge staff resulted in massive financial losses Developed a reputation for terrible service New chairperson, Lord King Reducing its workforce from 59,000 to 39,000 Eliminating unprofitable routes Modernizing the fleet Within 10 years, highest profits in its industry: $284 million. Prelude Changes Crisis Result
- 5. A deep dive into the ongoing UBER crisis and what organisational changes took place.
- 6. December 14: Reports reveal Kalanick is joining Trump's business advisory board. January 19: FTC charges Uber with a $20 million fine for recruiting drivers while exaggerating earnings potential. February 19: Former Uber engineer Susan Fowler posts her now-famous blog post detailing sexism within the company. February 28: Travis Kalanick apologizes after he's caught on film arguing with an Uber driver. 6 Sexism allegations 10+ other allegations 5 Executives quits UBER Spanof12months February 27: Uber SVP of engineering Amit Singhal leaves the company Google sexual assault. March 3: The New York Times reveals - "Greyball" June 8: Kalanick discusses a company trip to Miami and lays out ground rules for consensual employee sex practices. "Have a great f--king time," he says. June 15: A rape victim filed a lawsuit against Uber after she found out that executives had taken her medical records. Prelude A news article eye view into a 7 month period of Uber Technologies Inc. (Dec 16 June 17)
- 7. June 21: Founder and former CEO Travis Kalanick resigns Uber says more than 20 staff members have been fired as part of the internal investigation. Appoints Dara Khosrowshahi a the new CEO Accumulated millions of US$ in fines Manifestations Changes Lost $708 million in the first 3 months of 2017 Working to get license renewed in London New CEO Apologised publically Working with driver unions Working with London Transport Authority Working its way to tap into regulated markets such as France, Belgium and Spain. Advancement in the name of technology is now scrutinized in the light of legality. Result Yet to be Known!